Potbelly

If I could give this zero stars I would. My wife and I both came in to get veggie melts. We both asked for everything that comes on it plus did a few add ons so tell me why we get home for us both to find a boatload of cheese(which is how it usually comes) with just a few scarce mushrooms sprinkled in? No veggie to be found anywhere. No avocado. This is not a veggie melt, but the world’s sorriest cheese sandwich. This is my dinner. I ended up just shoving a bunch of spinach in my mouth from my fridge to get SOME nutrition. I’m really angry because it cost over $30, granted my wife did also get a side of soup. I also stupidly tipped $10 on top of the price because I was trusting that these subs were made right. The manager watched the worker make them and even told them good job after all. In this economy, charging this for this sub is criminal especially when the more expensive items were never added.

See attached image to set your eyes on the most pathetic $13 sandwich that you will ever see!

Atmosphere: 2

Food: 1

Service: 3

Didn’t get full order , forgot our chips, onions were not caramelized and couldn’t find the Swiss cheese

Atmosphere: 2

Food: 3

Service: 2

Expensive but great atmosphere never too busy very friendly employees.

Never disappointed when eating at a Potbelly shop!

Food was delicious 😋

Walked in and immediately my mouth starting watering from the smell! I’ve had their food here before but haven’t ever ate in the restaurant until now. It was friendly customer service and even better tasting food :)
Oh… and damn are the shakes delicious too! My son and I both split a Strawberry and the Banana Pudding shake 🤤

I love going here they got great food, it's a very friendly environment, and the feel of the place is really a home feel.

Great first time experience. The food was excellent. The service was even better. Casey, Jeremy, and Tyler treated me like A KING! I’ll be back!!!!

The staff is so friendly!

Normally their food is really good but was disappointed today with my order. The bread was so burnt-out that I was unable to enjoy the rest of the flavors. I ordered a veggie melt with no mushrooms and it was like if I had ordered extra mushrooms. I would hate for their quality to go down, it's the first time the food I get is not worth the price. I love to buy from them so I'm giving them another chance!

Giving 2 stars because 1 star reviews are for the truly horrific. Surprised this piece is still open. Food has been mediocre to dreadful 3 times out of 3. Staff awkward and disinterested. Not cheap. I left disappointed and hungry each time.
Last time I was there I bought a large bag of cookies that were way past edible stale. Over it.

Pleasent staff and delicious subs

Kinda sad with how little i was given in this sandwich...

Atmosphere: 4

Food: 2

Service: 4

Kinda sad with how little i was given in this sandwich...

so good as always, the staff are the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich