Ordered two drinks, extra of everything, and it came out looking like she put light of everything. Then said “That's basically it” . It was rude and utterly a horrible experience. And a waste of $11. And my time. Any other time they do it correctly, it was just this one worker with a pixie cut.
Atmosphere: 1
Food: 1
Service: 1
Ryan Hager
Had a gift card, so we stopped here. Took 20 minutes to get through the line. When we finally got up to pay. One coffee was brought out one at a time and put in the drinker carrier. Why not take the drink carrier to wherever the drinks are being made? Seems like a huge time suck. The moral of this story is that your lines are too long. You take too long! It's coffee, figure it out faster!
Craig Anthony
I ordered my drink with light ice twice the girl added ice. It was over half full of ice I’m not opposed to paying more for light ice. I don’t want all that ice and then she was very rude about it. I would not need to come here ever again.
Atmosphere: 2
Service: 1
Eric Rasmussen
Charles is fantastic. He went out of his way to make me a pour over, with perfect technique BTW, while handling a rush.Every partner in the store was friendly and efficient. They kept the store clean and restocked during down time. As a former 8 year partner and a manager, I know what a well run store looks like.Glad I stopped here on my road trip.
Atmosphere: 5
Food: 5
Service: 5
Rayn Peterson
I got the Peppermint Mocha Frappuccino Blended Beverage and it was amazing. Their cake pops are always to die for. Definitely recommend. The wait time was maybe 3 minutes? Went drive through.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Lucas Simon
So.....the impossible sandwich is delicious! The pumpkin muffin ? seriously everything I wanted it to be! The mocha Frappuccino.......the taste was not what I remembered....everything else was
Atmosphere: 5
Food: 3
Service: 4
Bella Avila
We are visiting from Southeast Wisconsin, and stopped for a quick coffee before the drive home. Pulling up to the speaker we were greeted so warmly! And huge shoutout to Lisa working the window, she made us feel so welcomed! Overall, great service and phenomenal staff!!
Atmosphere: 5
Food: 5
Service: 5
Jessica Zuelke
Went through the drive-through and didn’t notice till after I left but my drink didn’t taste or look right so I called and they made it right when I was able to stop back. Which is much appreciated. Thank you for the great customer service.
Pat Hart
I have never been there. There coffee is way out of my buying limits. I get better coffee at kwik trip and see no reason to change.
Oscar Escandell
I recently visited this Starbucks location that left me utterly disappointed and frustrated. The entire experience was marred by the rude behavior of the manager and the complete disregard for customer satisfaction.First and foremost, my drink order was completely wrong. Instead of rectifying the mistake, the manager argued that it was prepared correctly, despite it being clear to anyone with basic taste buds that it wasn’t. It’s disheartening to encounter such a lack of accountability and professionalism.To make matters worse, when I attempted to discuss the issue further, the manager’s attitude took an unacceptable turn. She not only dismissed my concerns but also threw my sandwich into my car, displaying an appalling lack of respect for both me and my property.As a loyal customer, I expected better from a company that prides itself on delivering quality products and exceptional service. This experience has left a sour taste in my mouth, both figuratively and literally.I strongly urge Starbucks to address this incident promptly. Customers should not have to endure such disrespectful treatment. I hope my review serves as a wakeup call for the management to reevaluate their customer service practices and ensure incidents like these are never repeated.In the future, I will be hesitant to visit this particular Starbucks location, and I encourage others to think twice before doing so as well. It’s truly disheartening to witness such a decline in the once stellar reputation of Starbucks.
Always busy. Long lines inside and out. People who work here are great. They love dogs.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Lynn Stewart
All around amazing experience. The staff is awesome and personable. I always feel welcome here. The drinks are great and the food is always made great as well.
Atmosphere: 5
Food: 5
Service: 5
yuki
Maria took my order and cashed me out and she was amazing!! so friendly and nice, i would come back just for her service.
Atmosphere: 5
Food: 5
Service: 5
Dark Myth
Extremely friendly employee's I mean really friendly and bubbly employee's. They're pretty good never had my order messed up and they're decently fast. Only drawback they need more parking there's only a few spots out front.
Sophia Zerillo
Dark brunette girl was being very rude to my sister and I in the drive through saying they have no straws when they did and I had to go inside and she also said not to go forward when I just told them my mobile
Ordered two drinks, extra of everything, and it came out looking like she put light of everything. Then said “That's basically it” . It was rude and utterly a horrible experience. And a waste of $11. And my time. Any other time they do it correctly, it was just this one worker with a pixie cut.
Atmosphere: 1
Food: 1
Service: 1
Had a gift card, so we stopped here. Took 20 minutes to get through the line. When we finally got up to pay. One coffee was brought out one at a time and put in the drinker carrier. Why not take the drink carrier to wherever the drinks are being made? Seems like a huge time suck. The moral of this story is that your lines are too long. You take too long! It's coffee, figure it out faster!
I ordered my drink with light ice twice the girl added ice. It was over half full of ice I’m not opposed to paying more for light ice. I don’t want all that ice and then she was very rude about it. I would not need to come here ever again.
Atmosphere: 2
Service: 1
Charles is fantastic. He went out of his way to make me a pour over, with perfect technique BTW, while handling a rush.Every partner in the store was friendly and efficient. They kept the store clean and restocked during down time. As a former 8 year partner and a manager, I know what a well run store looks like.Glad I stopped here on my road trip.
Atmosphere: 5
Food: 5
Service: 5
I got the Peppermint Mocha Frappuccino Blended Beverage and it was amazing. Their cake pops are always to die for. Definitely recommend. The wait time was maybe 3 minutes? Went drive through.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
So.....the impossible sandwich is delicious! The pumpkin muffin ? seriously everything I wanted it to be! The mocha Frappuccino.......the taste was not what I remembered....everything else was
Atmosphere: 5
Food: 3
Service: 4
We are visiting from Southeast Wisconsin, and stopped for a quick coffee before the drive home. Pulling up to the speaker we were greeted so warmly! And huge shoutout to Lisa working the window, she made us feel so welcomed! Overall, great service and phenomenal staff!!
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-through and didn’t notice till after I left but my drink didn’t taste or look right so I called and they made it right when I was able to stop back. Which is much appreciated. Thank you for the great customer service.
I have never been there. There coffee is way out of my buying limits. I get better coffee at kwik trip and see no reason to change.
I recently visited this Starbucks location that left me utterly disappointed and frustrated. The entire experience was marred by the rude behavior of the manager and the complete disregard for customer satisfaction.First and foremost, my drink order was completely wrong. Instead of rectifying the mistake, the manager argued that it was prepared correctly, despite it being clear to anyone with basic taste buds that it wasn’t. It’s disheartening to encounter such a lack of accountability and professionalism.To make matters worse, when I attempted to discuss the issue further, the manager’s attitude took an unacceptable turn. She not only dismissed my concerns but also threw my sandwich into my car, displaying an appalling lack of respect for both me and my property.As a loyal customer, I expected better from a company that prides itself on delivering quality products and exceptional service. This experience has left a sour taste in my mouth, both figuratively and literally.I strongly urge Starbucks to address this incident promptly. Customers should not have to endure such disrespectful treatment. I hope my review serves as a wakeup call for the management to reevaluate their customer service practices and ensure incidents like these are never repeated.In the future, I will be hesitant to visit this particular Starbucks location, and I encourage others to think twice before doing so as well. It’s truly disheartening to witness such a decline in the once stellar reputation of Starbucks.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Always busy. Long lines inside and out. People who work here are great. They love dogs.
Atmosphere: 5
Food: 5
Service: 5
All around amazing experience. The staff is awesome and personable. I always feel welcome here. The drinks are great and the food is always made great as well.
Atmosphere: 5
Food: 5
Service: 5
Maria took my order and cashed me out and she was amazing!! so friendly and nice, i would come back just for her service.
Atmosphere: 5
Food: 5
Service: 5
Extremely friendly employee's I mean really friendly and bubbly employee's. They're pretty good never had my order messed up and they're decently fast. Only drawback they need more parking there's only a few spots out front.
Dark brunette girl was being very rude to my sister and I in the drive through saying they have no straws when they did and I had to go inside and she also said not to go forward when I just told them my mobile
Service: 1