Subway
2659 W Mason St, Green Bay
(920) 498-8888
Recent Reviews
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I placed a mobile order for pick up on 3/13/25 and when I got there they told me that they did not have an order for me even thought I showed the receipt to the worker and confirmed the location. She said I don't know what to tell you I don't have anything in the system. She told me to contact Subway (which they don't have a phone number) for a refund or to purchase another one. I left frustrated and with no sandwich. I contacted Subway but no answer. So they charged me for a sandwich that I didn't even received.
Service: 1
Didn't even get what I wanted for a pick up order. Completely messed up my sub. Didn't get half the vegetables ordered. They put on the wrong sauce. Every subway I go to always messes up my order.
Went in before they close, got told they were closed lol if your going to close before 9pm shut the gate so ppl don't walk into you sitting there with earphones in waiting to leave turning away business before 9pm
Literally no one was there, it was 3pm and the doors were locked???
Come between 1030 and 11 and there is always one person working and a line...order ahead say they are ready and they are not! When you only have 30min for lunch and you wait 15min just to get help!
Atmosphere: 2
Food: 3
Service: 1
Just terrible.
Atmosphere: 1
Food: 2
Service: 1
I guess no one was working here today, stopped it and waited for a few minutes. One worker sitting at the table on his phone, nobody came to help me so I left
Go to a different subway. The subs were horrendous. Put together with no care in the world. We ordered curbside and the gentleman tossed my subs at me. I mean take a bit of pride in your work and customer service. What a horrible worker to represent the Subway brand.
Atmosphere: 1
Food: 1
Service: 1
Go to a different subway. The subs were horrendous. Put together with no care in the world. We ordered curbside and the gentleman tossed my subs at me. I mean take a bit of pride in your work and customer service. What a horrible worker to represent the Subway brand.
Atmosphere: 1
Food: 1
Service: 1
Don't eat here if you have any health problems. I'm immune compromised. I got a toasted Cali club. The worker made the meat/cheese and toasted it. After which he made 3-4 other partial sandwiches while mine SAT and became room temperature. I took 3-4 bites and I threw up and was sweating horribly. I asked for a refund, but I was told I have to talk to the manager ?.
Dietary restrictions: If you are immune compromised don't eat here.
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
Messed up order. Nobody answers the phone to fix issue.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tuna
I work next door to this location. I've been going here multiple times a week for 2 years now. This place used to be great. Now they have associates who don't understand English. I was just charged $16 for a $12 sub and this isnt the first time. I just walk out when the associates don't speak English. Its really a shame to see how far they've killed their service here. Even their co workers have problems due to the language barrier. I'm all for equal hiring opportunities but this is just bad bad bad. Hope things get turned around here....
Atmosphere: 1
Food: 3
Service: 1
Its a subway! This location seems to be neglected though as far as having enough staff!
Table was dirty, only one person on duty that was not real pleased to be working and Mumbles.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Subway Club
A language barrier, I think.
Atmosphere: 3
Food: 3
Service: 3
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