Subway
2659 W Mason St, Green Bay
(920) 498-8888
Recent Reviews
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The meat was forgotten on one of the children’s sandwich. I did try to call 4 times from the on line number, nothing. So I simply got back into the truck and drove down there to have the turkey placed on the sandwich. I then purchased another sandwich to have my other daughter eat with her. Not really the way I would like to spend 40 bucks.
One of the workers was a old guy he was rude he said there was to much sauce on my food and that there is no need to have that much sauce mind you I got a salad bowl and he started commenting on my eating habits ps it wasn't the new guy
Atmosphere: 2
Food: 1
Service: 1
I ordered 5 sub's. Every one was wrong. The B M T had vinaigrette NOT HONEY MUSTARD THAT WAS ORDERED. # 22 HAD NO PEPPERJACK CHEESE AND GOT PROVOLONE. #23 CAME WITH NO CHEESE. THE BEAST CAME WITH NO VINAIGRETTE, HAD LETTUCE AND TOMATOES ADDED TO THE SUB AND NO PEPPER JACK CHEESE AS WELL. LASTLY THE VEGTABLE SUB HAD ALMOST NOTHING ON IT. I waited for this order so she had ample time as no one was waiting. I paid $63.00 for this order & want some feedback . This was beyond UNACCEPTABLE.
Atmosphere: 3
Food: 1
Service: 1
I placed a mobile order for pick up on 3/13/25 and when I got there they told me that they did not have an order for me even thought I showed the receipt to the worker and confirmed the location. She said I don't know what to tell you I don't have anything in the system. She told me to contact Subway (which they don't have a phone number) for a refund or to purchase another one. I left frustrated and with no sandwich. I contacted Subway but no answer. So they charged me for a sandwich that I didn't even received.
Service: 1
Didn't even get what I wanted for a pick up order. Completely messed up my sub. Didn't get half the vegetables ordered. They put on the wrong sauce. Every subway I go to always messes up my order.
Went in before they close, got told they were closed lol if your going to close before 9pm shut the gate so ppl don't walk into you sitting there with earphones in waiting to leave turning away business before 9pm
Literally no one was there, it was 3pm and the doors were locked???
Come between 1030 and 11 and there is always one person working and a line...order ahead say they are ready and they are not! When you only have 30min for lunch and you wait 15min just to get help!
Atmosphere: 2
Food: 3
Service: 1
Just terrible.
Atmosphere: 1
Food: 2
Service: 1
I guess no one was working here today, stopped it and waited for a few minutes. One worker sitting at the table on his phone, nobody came to help me so I left
Restaurantji Recommends
Go to a different subway. The subs were horrendous. Put together with no care in the world. We ordered curbside and the gentleman tossed my subs at me. I mean take a bit of pride in your work and customer service. What a horrible worker to represent the Subway brand.
Atmosphere: 1
Food: 1
Service: 1
Go to a different subway. The subs were horrendous. Put together with no care in the world. We ordered curbside and the gentleman tossed my subs at me. I mean take a bit of pride in your work and customer service. What a horrible worker to represent the Subway brand.
Atmosphere: 1
Food: 1
Service: 1
Don't eat here if you have any health problems. I'm immune compromised. I got a toasted Cali club. The worker made the meat/cheese and toasted it. After which he made 3-4 other partial sandwiches while mine SAT and became room temperature. I took 3-4 bites and I threw up and was sweating horribly. I asked for a refund, but I was told I have to talk to the manager ?.
Dietary restrictions: If you are immune compromised don't eat here.
Atmosphere: 4
Food: 1
Service: 2
Messed up order. Nobody answers the phone to fix issue.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tuna
I work next door to this location. I've been going here multiple times a week for 2 years now. This place used to be great. Now they have associates who don't understand English. I was just charged $16 for a $12 sub and this isnt the first time. I just walk out when the associates don't speak English. Its really a shame to see how far they've killed their service here. Even their co workers have problems due to the language barrier. I'm all for equal hiring opportunities but this is just bad bad bad. Hope things get turned around here....
Atmosphere: 1
Food: 3
Service: 1
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