This location is an example of one of the best Subway restaurants I’ve been to and that is due to a top notch employee named Thi. She is always hustling, friendly, and positive. I can tell she takes pride in what she does. I can go to any Subway and get the same sandwich but I choose to come here for the positive attitude and outstanding service
Tina Martin
Girl working was extremely rude & acted very annoyed at having to wait on us. More than a quarter of my sandwich had no meat.
Atmosphere: 3
Food: 3
Service: 1
Mai Lor
Never go here.The workers here do not care about making your sandwich.I ordered a roast beef sandwich and received 4 single slices of roast beef, 4 slices of cheese, 4 cucumbers, and small amounts of veggies as well.But when I asked for mayo, the employee put so much mayo on, I nearly passed out.I love Subway but the workers here are too lazy, unmotivated, and would rather talk to each other.I've had Subways in other places like closeby like Denmark and Luxemberg, those places have better employees. Bad experience here. Save your money. Go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Elsbeth Noga
Order on the app way more expensive in grrwn bay then kewuanee or door county bread was dry dont go to this
Atmosphere: 1
Food: 1
Service: 2
Ashley Wilke
This store went from being one of the worst to one of the best in the area!! New management is doing a great job!
Atmosphere: 5
Food: 5
Service: 5
Katie Anne
Have had okay service here sometimes, but usually have rude employees. Never seems to be the same employees. Today I got my usually BMT and the guy must have gotten my order confused with the previous order because instead of the salami he put turkey. Then he told his coworker that it was an All American. Didn't notice the turkey until I started eating.
Holly Cabrera
Horrible experience....ordered online for pick up email said ready at 5:40pm, was paid for and tip added. Went to Subway at apprx 6pm 3 people ahead of me 3 people behind me in line my order was not there. The kid working said he hadn't had a chance to even look at on line orders. I then waited in line to just get my order however they had NO ITALIAN bread and about 10 pieces of bread for everyone there! I was not able to wait longer and asked the kid to cancel my order he said he did not know how to do that.....so I had to leave and no money back and I gave a tip for no food. I have tried calling this morning numerous times NO ONE answers. I know it is hard finding help and I try my best to be patient and understanding but this is too much and they need to figure out a better plan.
Holly Ayala
Horrible experience....ordered online for pick up email said ready at 5:40pm, was paid for and tip added. Went to Subway at apprx 6pm 3 people ahead of me 3 people behind me in line my order was not there. The kid working said he hadn't had a chance to even look at on line orders. I then waited in line to just get my order however they had NO ITALIAN bread and about 10 pieces of bread for everyone there! I was not able to wait longer and asked the kid to cancel my order he said he did not know how to do that.....so I had to leave and no money back and I gave a tip for no food. I have tried calling this morning numerous times NO ONE answers. I know it is hard finding help and I try my best to be patient and understanding but this is too much and they need to figure out a better plan.
Heather Vandenbush
If I could give a ZERO I would. We ordered delivery so we would not have to punch out for lunch. We got our order and TWO for the THREE subs were wrong and our chips and drinks were missing. We tried calling and the phone just rang. I had to punch out and go to the store just to get our right food. I get there and I am told they unplug their phone and that they are unable to give me a discount for their mess up. Not cool Subway, NOT COOL!!!
Vary fast, efficient and friendly, love having conversation there.
Morgan Mcbeath
Amazing customer service! Loved how clean this store was. Definitely coming here more!!
Ashley Wagner
Im just not a fan.
Rebecca Mezera
I’m not the type of person to do this but if you’re going to have your hours posted both online and on a sign on the door, maybe follow them. Both online and the door sign said “open until 9pm” but when I got there at 7:06pm doors were locked and no one answered the phone. If you need to close early, put a notice on the door that you’re closing early, it’s not difficult. Seriously negligent employees.
Lynn
We're regulars at this Subway, and I'm a Subway enthusiast as well. So you'd expect me to give this store 4 or 5 stars. Can't do it. On the positive side, it's conveniently located, plenty clean and the staff is generally pleasant. BUT they're always out of something we want. . . even before pandemic-related supply chain issues. Tonight they were out of wheat bread, but at various times they've been out of Sunchips, pepperjack cheese, tomatoes, Diet Coke, forks and more. So strange.
This location is an example of one of the best Subway restaurants I’ve been to and that is due to a top notch employee named Thi. She is always hustling, friendly, and positive. I can tell she takes pride in what she does. I can go to any Subway and get the same sandwich but I choose to come here for the positive attitude and outstanding service
Girl working was extremely rude & acted very annoyed at having to wait on us. More than a quarter of my sandwich had no meat.
Atmosphere: 3
Food: 3
Service: 1
Never go here.The workers here do not care about making your sandwich.I ordered a roast beef sandwich and received 4 single slices of roast beef, 4 slices of cheese, 4 cucumbers, and small amounts of veggies as well.But when I asked for mayo, the employee put so much mayo on, I nearly passed out.I love Subway but the workers here are too lazy, unmotivated, and would rather talk to each other.I've had Subways in other places like closeby like Denmark and Luxemberg, those places have better employees. Bad experience here. Save your money. Go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Order on the app way more expensive in grrwn bay then kewuanee or door county bread was dry dont go to this
Atmosphere: 1
Food: 1
Service: 2
This store went from being one of the worst to one of the best in the area!! New management is doing a great job!
Atmosphere: 5
Food: 5
Service: 5
Have had okay service here sometimes, but usually have rude employees. Never seems to be the same employees. Today I got my usually BMT and the guy must have gotten my order confused with the previous order because instead of the salami he put turkey. Then he told his coworker that it was an All American. Didn't notice the turkey until I started eating.
Horrible experience....ordered online for pick up email said ready at 5:40pm, was paid for and tip added. Went to Subway at apprx 6pm 3 people ahead of me 3 people behind me in line my order was not there. The kid working said he hadn't had a chance to even look at on line orders. I then waited in line to just get my order however they had NO ITALIAN bread and about 10 pieces of bread for everyone there! I was not able to wait longer and asked the kid to cancel my order he said he did not know how to do that.....so I had to leave and no money back and I gave a tip for no food. I have tried calling this morning numerous times NO ONE answers. I know it is hard finding help and I try my best to be patient and understanding but this is too much and they need to figure out a better plan.
Horrible experience....ordered online for pick up email said ready at 5:40pm, was paid for and tip added. Went to Subway at apprx 6pm 3 people ahead of me 3 people behind me in line my order was not there. The kid working said he hadn't had a chance to even look at on line orders. I then waited in line to just get my order however they had NO ITALIAN bread and about 10 pieces of bread for everyone there! I was not able to wait longer and asked the kid to cancel my order he said he did not know how to do that.....so I had to leave and no money back and I gave a tip for no food. I have tried calling this morning numerous times NO ONE answers. I know it is hard finding help and I try my best to be patient and understanding but this is too much and they need to figure out a better plan.
If I could give a ZERO I would. We ordered delivery so we would not have to punch out for lunch. We got our order and TWO for the THREE subs were wrong and our chips and drinks were missing. We tried calling and the phone just rang. I had to punch out and go to the store just to get our right food. I get there and I am told they unplug their phone and that they are unable to give me a discount for their mess up. Not cool Subway, NOT COOL!!!
Delicious subs!
Restaurantji Recommends
Vary fast, efficient and friendly, love having conversation there.
Amazing customer service! Loved how clean this store was. Definitely coming here more!!
Im just not a fan.
I’m not the type of person to do this but if you’re going to have your hours posted both online and on a sign on the door, maybe follow them. Both online and the door sign said “open until 9pm” but when I got there at 7:06pm doors were locked and no one answered the phone. If you need to close early, put a notice on the door that you’re closing early, it’s not difficult. Seriously negligent employees.
We're regulars at this Subway, and I'm a Subway enthusiast as well. So you'd expect me to give this store 4 or 5 stars. Can't do it. On the positive side, it's conveniently located, plenty clean and the staff is generally pleasant. BUT they're always out of something we want. . . even before pandemic-related supply chain issues. Tonight they were out of wheat bread, but at various times they've been out of Sunchips, pepperjack cheese, tomatoes, Diet Coke, forks and more. So strange.
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