Drive thru was disrespectful. Not sure how she passed any test for customer interactions.
Atmosphere: 1
Food: 4
Service: 1
Briana
THERES A FINE ASSSS WORKER HERE LOL DEFINITELY GOING BACK TO THAT LOCATION 🤣🫠😂😍🥵🤤
Dietary restrictions: He's gonna be My new Diet😘🤗😛😂😂😂
Parking: He can park his car in My garage ANY TIME 🙃🫠🤣😂🤣😂😂🤣🫣
Atmosphere: 5
Service: 5
Gwendolyne Juedes
Went here to get a quick lunch. Ordered a Crunchwrap, lady takes my order then goes to the back and never appears again until finally after 15 minutes I got irritated and was repeatedly saying “ma’am” to try and get her attention. Still nothing. Then finally I had to pretty much go behind the counter and yell “excuse me ma’am, I want a refund” and she comes out that saying she forgot to make my food and that she could make it now. I told her “no, I don’t even want it anymore and I don’t have more time to waist.” Got my refund and left. At this point it was 20 minutes of waisted time and no food. I was blown away she “forgot to make my food!”
Food: 1
Service: 1
Madisyn Mohs
I’m really really hoping it was a simple bag mix up, but unfortunately I’m not sure. My boyfriend and I went for a late night taco bell run and ordered a #7 (quesadilla and hard taco), a discovery luxe box, and a nacho bell grande. We received instead NO nacho bell grande, none of the discovery luxe box items, and FOUR quesadillas with no hard shell taco. It seems almost too outrageous to be a mistake other than a bag swap and I’m hoping to give them the benefit of the doubt that it was just a late night. Still very disappointed to come home excited to eat only to not find the items we ordered.
Atmosphere: 3
Food: 2
Service: 3
Mike Wach
Incredibly sloooow
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wrap
Casey Wilmet
Most tables were sticky/dirty, and it felt like the inside of a freezer in there. Staff was not friendly, and it seemed we were an inconvenience for having chosen to eat inside (we were the only ones).
Atmosphere: 1
Food: 4
Service: 1
GingerNutt
Whoever was working at this Taco Bell on 11/1/2024 at 6:00pm deserves a raise for giving us our perfect order while dealing with a "Karen". 10/10 order.
Atmosphere: 5
Food: 5
Service: 5
Turina Schreiber
I think this Taco Bell does a very good job. Every time I went there it was no wait time and they get the food out fast. All the employees are very kind and respectful.
Atmosphere: 5
Food: 5
Service: 5
Sydney Swatloski
I only gave this two stars because there was one very great employee who just made me want to find him a better job. This was my first time ordering from this location- might I add. I ordered around 5:02pm on the mobile app in the parking lot, to be specific, and then waitied about 10/12 minutes befoer going into the store. When I went in the guy was nice and stated it was taking a while, I understood and asked if they might have a estimated time; he just really wasnt sure due to being swamped, again understandable. I went to my car with my kiddos and we waited another 25/ 30 minutes and then I went in and checked again- still not ready, still unsure on completion time, went back to the car to wait again. Finally at 6:02pm the app told me my order was ready. I went in right away to retreve it and was told they just put it out and someone else must have took it. I was completely dumfounded. The origional guy I dealt with was again very personable and wanted to help, whereas the guy with a black with red strigs head covering was extremely rude, he stated they weren't going to remake the food and there was nothing he could do / was going to do. At that point I was livid, I can't even lie about that, my patience were more than thin and we were just hungry and wanted to go home. To back track they stated refund was not an option because no manager was there to do it. The man with the head covering tried to kick me out stating again there was nothing he could do but added I should take it up with door dash- I ordedred through the app and said that as well. I was not leaving without my money back or my food- period, and I said that. The very nice employee gave my kiddos a icee while we waited. Another man I had not seen yet came up and checked for my oreder (it was a bit of a scene at that point), he then told me they could remake it as I ordedred thorugh them directly, then preceeded to tell the guy with the head covering the same thing and lectured why they didn't check and just make it. The very nice guy from before also came up to me an apologized and gave me a few cupons. The guy with the head covering went up to him and lectured him on doing that stating that if they do that and give into people they will come back and do it again. I was about ready to blow up (but didn't), my food took an hour originally and was taken under their watch- mind you I came in twice prior to check and immediay when the app showed me and I stayed refreshing that page so I got it right away! I was so ready to go home; so me getting a bit out of carachter to defend myself and get what I paid for was not me trying to "pull one over" on anyone. I was at that place for over an hour and a half before I actually got my food, I left at 6:45pm. Please tell me how calm you would be at that point? I will never go back to that location, I literally never ever, ever go to taco bell so I probably never will agian honestly. Also I don't make reviewes often if that helps explain the awful experience. I'd suggest trying a different location if you plan to go. Thanks!
Service: 2
Adam McCarthey
If you don’t serve breakfast at your location then don’t put it on your menu
ordered on the app and went to pick up thru the drive thru. i said my name to which the employee responded “what?” i said it louder so he could hear me and he says back “don’t raise your voice next time” i explained how i said it louder so he could hear me. he responds “not gonna lie, y’all need to get out my drive thru” extremely disrespectful and was refused my food that was already paid for. he proceeded to flip me the bird as i passed the window.also very unprofessional attire.
Atmosphere: 1
Food: 2
Service: 1
Capt Frosty
If we could give zero stars we would . So we pulled in, sign says open dining, seen two people sitting almost on top of each other in a booth, my wife goes to go in and doors were locked, the guy that was with his honey in a booth came out basically said drive through only, no Taco Bell uniform wasn’t sure if he was an employee, then he runs to kitchen and starts doing pull ups on a shelf while we were watching this bizarre display of employee professionalism we looked at each other and decided for sure it would be to much work for whomever the employee is will never return to this establishment. weds evening around 1930 pm ,,, 1-5-22, Also does not look like poor reviews do any good best and next solution is to contact corporate about this franchise location! How can this place still exist?
Crystal Laprise
They staff was very rude. It was not even 9 pm yet and when going in to get a dash staff was very rude with a comment saying no body is suppose to in here. Get your staff in check with how they treat customers.
Atmosphere: 1
Food: 2
Service: 1
Shannon M. Brott
The app I used didn’t allow me to notify them I was on my way to pick up the order because I was reordering from an older previous order and I h added to the order and adjusted what I had previously ordered. The app acknowledged there was an issue and apologized. But the employee … the man was rude and short and said I need to do that and didn’t even ask if that was an option or if I need help or ask … I know what he was telling me and the app agrees it wasn’t available and I didn’t even think about doing it when I received a text to pick up my order. Still the man rude .. it wasn’t busy and nothing was going on… was not this guys normal…
Vegetarian options: You can make most things on various apps customizable and they don’t care … so you can make it to your dietary needs.
Drive thru was disrespectful. Not sure how she passed any test for customer interactions.
Atmosphere: 1
Food: 4
Service: 1
THERES A FINE ASSSS WORKER HERE LOL DEFINITELY GOING BACK TO THAT LOCATION 🤣🫠😂😍🥵🤤
Dietary restrictions: He's gonna be My new Diet😘🤗😛😂😂😂
Parking: He can park his car in My garage ANY TIME 🙃🫠🤣😂🤣😂😂🤣🫣
Atmosphere: 5
Service: 5
Went here to get a quick lunch. Ordered a Crunchwrap, lady takes my order then goes to the back and never appears again until finally after 15 minutes I got irritated and was repeatedly saying “ma’am” to try and get her attention. Still nothing. Then finally I had to pretty much go behind the counter and yell “excuse me ma’am, I want a refund” and she comes out that saying she forgot to make my food and that she could make it now. I told her “no, I don’t even want it anymore and I don’t have more time to waist.” Got my refund and left. At this point it was 20 minutes of waisted time and no food. I was blown away she “forgot to make my food!”
Food: 1
Service: 1
I’m really really hoping it was a simple bag mix up, but unfortunately I’m not sure. My boyfriend and I went for a late night taco bell run and ordered a #7 (quesadilla and hard taco), a discovery luxe box, and a nacho bell grande. We received instead NO nacho bell grande, none of the discovery luxe box items, and FOUR quesadillas with no hard shell taco. It seems almost too outrageous to be a mistake other than a bag swap and I’m hoping to give them the benefit of the doubt that it was just a late night. Still very disappointed to come home excited to eat only to not find the items we ordered.
Atmosphere: 3
Food: 2
Service: 3
Incredibly sloooow
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wrap
Most tables were sticky/dirty, and it felt like the inside of a freezer in there. Staff was not friendly, and it seemed we were an inconvenience for having chosen to eat inside (we were the only ones).
Atmosphere: 1
Food: 4
Service: 1
Whoever was working at this Taco Bell on 11/1/2024 at 6:00pm deserves a raise for giving us our perfect order while dealing with a "Karen".
10/10 order.
Atmosphere: 5
Food: 5
Service: 5
I think this Taco Bell does a very good job. Every time I went there it was no wait time and they get the food out fast. All the employees are very kind and respectful.
Atmosphere: 5
Food: 5
Service: 5
I only gave this two stars because there was one very great employee who just made me want to find him a better job. This was my first time ordering from this location- might I add. I ordered around 5:02pm on the mobile app in the parking lot, to be specific, and then waitied about 10/12 minutes befoer going into the store. When I went in the guy was nice and stated it was taking a while, I understood and asked if they might have a estimated time; he just really wasnt sure due to being swamped, again understandable. I went to my car with my kiddos and we waited another 25/ 30 minutes and then I went in and checked again- still not ready, still unsure on completion time, went back to the car to wait again. Finally at 6:02pm the app told me my order was ready. I went in right away to retreve it and was told they just put it out and someone else must have took it. I was completely dumfounded. The origional guy I dealt with was again very personable and wanted to help, whereas the guy with a black with red strigs head covering was extremely rude, he stated they weren't going to remake the food and there was nothing he could do / was going to do. At that point I was livid, I can't even lie about that, my patience were more than thin and we were just hungry and wanted to go home. To back track they stated refund was not an option because no manager was there to do it. The man with the head covering tried to kick me out stating again there was nothing he could do but added I should take it up with door dash- I ordedred through the app and said that as well. I was not leaving without my money back or my food- period, and I said that. The very nice employee gave my kiddos a icee while we waited. Another man I had not seen yet came up and checked for my oreder (it was a bit of a scene at that point), he then told me they could remake it as I ordedred thorugh them directly, then preceeded to tell the guy with the head covering the same thing and lectured why they didn't check and just make it. The very nice guy from before also came up to me an apologized and gave me a few cupons. The guy with the head covering went up to him and lectured him on doing that stating that if they do that and give into people they will come back and do it again. I was about ready to blow up (but didn't), my food took an hour originally and was taken under their watch- mind you I came in twice prior to check and immediay when the app showed me and I stayed refreshing that page so I got it right away! I was so ready to go home; so me getting a bit out of carachter to defend myself and get what I paid for was not me trying to "pull one over" on anyone. I was at that place for over an hour and a half before I actually got my food, I left at 6:45pm. Please tell me how calm you would be at that point? I will never go back to that location, I literally never ever, ever go to taco bell so I probably never will agian honestly. Also I don't make reviewes often if that helps explain the awful experience. I'd suggest trying a different location if you plan to go. Thanks!
Service: 2
If you don’t serve breakfast at your location then don’t put it on your menu
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
ordered on the app and went to pick up thru the drive thru. i said my name to which the employee responded “what?” i said it louder so he could hear me and he says back “don’t raise your voice next time” i explained how i said it louder so he could hear me. he responds “not gonna lie, y’all need to get out my drive thru” extremely disrespectful and was refused my food that was already paid for. he proceeded to flip me the bird as i passed the window.also very unprofessional attire.
Atmosphere: 1
Food: 2
Service: 1
If we could give zero stars we would .
So we pulled in, sign says open dining, seen two people sitting almost on top of each other in a booth, my wife goes to go in and doors were locked, the guy that was with his honey in a booth came out basically said drive through only, no Taco Bell uniform wasn’t sure if he was an employee, then he runs to kitchen and starts doing pull ups on a shelf while we were watching this bizarre display of employee professionalism we looked at each other and decided for sure it would be to much work for whomever the employee is will never return to this establishment.
weds evening around 1930 pm ,,, 1-5-22,
Also does not look like poor reviews do any good best and next solution is to contact corporate about this franchise location! How can this place still exist?
They staff was very rude. It was not even 9 pm yet and when going in to get a dash staff was very rude with a comment saying no body is suppose to in here. Get your staff in check with how they treat customers.
Atmosphere: 1
Food: 2
Service: 1
The app I used didn’t allow me to notify them I was on my way to pick up the order because I was reordering from an older previous order and I h added to the order and adjusted what I had previously ordered. The app acknowledged there was an issue and apologized. But the employee … the man was rude and short and said I need to do that and didn’t even ask if that was an option or if I need help or ask … I know what he was telling me and the app agrees it wasn’t available and I didn’t even think about doing it when I received a text to pick up my order. Still the man rude .. it wasn’t busy and nothing was going on… was not this guys normal…
Vegetarian options: You can make most things on various apps customizable and they don’t care … so you can make it to your dietary needs.
Atmosphere: 5
Food: 5
Service: 3
Best tacos
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Supreme
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