Ordered takeaway. The food was hot and ready. Restaurant was clean and staff was friendly.
Elias Gaona
After a long week everyone was tired so we as a family wanted to eat out at cousins before entering the restaurant I redeemed my points to receive a free 20-piece party box I walked in with my daughter then I started to order the three other sandwiches but then when I mentioned I had a code for the free 20-piece box the cashier looked back at a tall gentleman in the back making sandwiches and yell out 20-piece box he’s yells back there’s no bread I was amazed it being 4pm in the afternoon on a Friday I asked is there bread for the sandwiches she’s like yea but not the box I was so upset because I lost my points and my time waiting in line… I ended up going to your competitor Jimmy John’s though I payed more and received what I was looking for I left happy.. I would have wanted while fresh bread was baked but that was never an answer
Atmosphere: 4
Food: 4
Service: 1
Elijah Jones
Horrible customer service horribly made sandwich not to mention something was literally placed in my food I'll be going up there tomorrow to check about that, not everyone is as cordial as me heads up lol.
Atmosphere: 1
Food: 1
Service: 1
Rene Torres
Food was good. Ordered two subs and sides. Very well. Now the young man at the counter was outstanding. I believe his name was Isaiah. Great service from that young man and he is the reason I’ll be returning.
Atmosphere: 5
Food: 5
Service: 5
M. Carlson
Go to Charley's instead! Unfortunately, Charley's in Milwaukee is not open on Sunday, so I went to Cousin's and ordered the Wisconsin Cheese steak. Hardly any meat on the sub and bland taste. Would have got probably triple the meat at Charley's for the same price! Cheesy broccoli soup was bland as well, but better than the sub. Employees were nice and store was clean, but it's just not a good value for the money!
Atmosphere: 5
Food: 2
Service: 5
Allison Ackermann
I ordered on Grubhub, a chicken Philly on multigrain. I received a steak Philly on Italian. We called the store to ask about the order and the manager read back the order, as we ordered it. We did ask if they were out of chicken or multigrain and the manager stuttered and said no, they weren’t sold out. The steak was so dry, I was hungry so I did eat it but I had to smother the sub in ranch… I did give 2 stars because our other sub, an Italian was made as it should be but I’m just disappointed.
Food: 2
Service: 3
Richard Seastrand
Love the cheese curds. Much better than the ones at Culvers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wisconsin Cheese Curds, Italian Special
Emily Evenson
Nice workers, quick service! Happy to have stopped there for lunch!
Atmosphere: 5
Food: 5
Service: 5
Timothy Jones
I usually go here for lunch and the food is always good. I have not had an order made incorrect here over the course of 10 visits so far. The store is always clean and the staff is always friendly.
Atmosphere: 4
Food: 4
Service: 5
Stephanie Hubbard
I've never been disappointed by this place. I have ordered for pickup several times through the app, and they are always friendly and courteous when I come to pick it up!
Food is good most of the time. Staff are good too. My wife had a sub with something hard in the meat...maybe gristle but not nice to bite in to. Usually do take out.
Atmosphere: 4
Food: 4
Service: 5
Tim Lindquist
Friendly, good quick service. Will be
Atmosphere: 4
Food: 5
Service: 5
Matches Malone
Orders have been wrong a number of times, usually stuff like the wrong cheese or not adding extras. Don't bother asking for stuff on the side, they often don't do it. Final straw was the most recent sub I got was only tomato and onion ends/heels. The store was empty, so that felt like revenge for not tipping on the order. Tried to call to complain and a manager isn't available. Only pluses are the store is clean and most of the staff are friendly.Edit: To the owner, I have no interest in returning to this location after all the issues. The chance to make this right was when I ordered my food, not after I left a bad review.
Atmosphere: 3
Food: 1
Service: 2
Jackie Marsh
Orders have been wrong a number of times, usually stuff like the wrong cheese or not adding extras. Don't bother asking for stuff on the side, they often don't do it. Final straw was the most recent sub I got was only tomato and onion ends/heels. The store was empty, so that felt like revenge for not tipping on the order. Tried to call to complain and a manager isn't available. Only pluses are the store is clean and most of the staff are friendly. Edit: To the owner, I have no interest in returning to this location after all the issues. The chance to make this right was when I ordered my food, not after I left a bad review.
Ordered takeaway. The food was hot and ready. Restaurant was clean and staff was friendly.
After a long week everyone was tired so we as a family wanted to eat out at cousins before entering the restaurant I redeemed my points to receive a free 20-piece party box I walked in with my daughter then I started to order the three other sandwiches but then when I mentioned I had a code for the free 20-piece box the cashier looked back at a tall gentleman in the back making sandwiches and yell out 20-piece box he’s yells back there’s no bread I was amazed it being 4pm in the afternoon on a Friday I asked is there bread for the sandwiches she’s like yea but not the box I was so upset because I lost my points and my time waiting in line… I ended up going to your competitor Jimmy John’s though I payed more and received what I was looking for I left happy..
I would have wanted while fresh bread was baked but that was never an answer
Atmosphere: 4
Food: 4
Service: 1
Horrible customer service horribly made sandwich not to mention something was literally placed in my food I'll be going up there tomorrow to check about that, not everyone is as cordial as me heads up lol.
Atmosphere: 1
Food: 1
Service: 1
Food was good. Ordered two subs and sides. Very well. Now the young man at the counter was outstanding. I believe his name was Isaiah. Great service from that young man and he is the reason I’ll be returning.
Atmosphere: 5
Food: 5
Service: 5
Go to Charley's instead! Unfortunately, Charley's in Milwaukee is not open on Sunday, so I went to Cousin's and ordered the Wisconsin Cheese steak. Hardly any meat on the sub and bland taste. Would have got probably triple the meat at Charley's for the same price! Cheesy broccoli soup was bland as well, but better than the sub. Employees were nice and store was clean, but it's just not a good value for the money!
Atmosphere: 5
Food: 2
Service: 5
I ordered on Grubhub, a chicken Philly on multigrain. I received a steak Philly on Italian. We called the store to ask about the order and the manager read back the order, as we ordered it. We did ask if they were out of chicken or multigrain and the manager stuttered and said no, they weren’t sold out. The steak was so dry, I was hungry so I did eat it but I had to smother the sub in ranch… I did give 2 stars because our other sub, an Italian was made as it should be but I’m just disappointed.
Food: 2
Service: 3
Love the cheese curds. Much better than the ones at Culvers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wisconsin Cheese Curds, Italian Special
Nice workers, quick service! Happy to have stopped there for lunch!
Atmosphere: 5
Food: 5
Service: 5
I usually go here for lunch and the food is always good. I have not had an order made incorrect here over the course of 10 visits so far. The store is always clean and the staff is always friendly.
Atmosphere: 4
Food: 4
Service: 5
I've never been disappointed by this place. I have ordered for pickup several times through the app, and they are always friendly and courteous when I come to pick it up!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Philly Cheese Steak
Restaurantji Recommends
Moved out of illinois
Food is good most of the time. Staff are good too. My wife had a sub with something hard in the meat...maybe gristle but not nice to bite in to. Usually do take out.
Atmosphere: 4
Food: 4
Service: 5
Friendly, good quick service. Will be
Atmosphere: 4
Food: 5
Service: 5
Orders have been wrong a number of times, usually stuff like the wrong cheese or not adding extras. Don't bother asking for stuff on the side, they often don't do it. Final straw was the most recent sub I got was only tomato and onion ends/heels. The store was empty, so that felt like revenge for not tipping on the order. Tried to call to complain and a manager isn't available. Only pluses are the store is clean and most of the staff are friendly.Edit: To the owner, I have no interest in returning to this location after all the issues. The chance to make this right was when I ordered my food, not after I left a bad review.
Atmosphere: 3
Food: 1
Service: 2
Orders have been wrong a number of times, usually stuff like the wrong cheese or not adding extras. Don't bother asking for stuff on the side, they often don't do it. Final straw was the most recent sub I got was only tomato and onion ends/heels. The store was empty, so that felt like revenge for not tipping on the order. Tried to call to complain and a manager isn't available. Only pluses are the store is clean and most of the staff are friendly.
Edit: To the owner, I have no interest in returning to this location after all the issues. The chance to make this right was when I ordered my food, not after I left a bad review.
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