I don't get the super negative reviews this place has... I never had an issue going here. Sometimes they are slow with service but my order has never had any major issues with it. They tend to overfill the sundae cups and they do get a bit melty because of it, but otherwise my orders have been fine. They are generous with the hot fudge on sundaes, and my food has always been hot and ready.
Atmosphere: 4
Food: 4
Service: 4
Lus Flores
I have been living here 25 with the most disgusting service from a McDonalds facility all Hispanic workers, beyond lazy, they are liars and act like wannabe managers all including one with awful morales and manners named Sofia . I’m Hispanic myself and so disgusting too see how awful and miserable people can be at there job for no reason instead of trying to help out. They talk among each each other about customers. They can careless about us and it was all of the them in the front end today from 3-530pm. I ordered service to my table because I had my babies in playground and they never came until 20 min later I went upfront to ask about my food they lied and said they took it to my table but then said it’s not there job to take to the table. Went I got my food it was cold. NEVER will go back eventhough my babies loved playground
Atmosphere: 1
Food: 1
Service: 1
Kenneth Wendt
My iced coffee cup was broken. The entire contents slowly emptied into my cup holder/console before I knew what was happening.
Atmosphere: 3
Food: 5
Service: 3
john johnson
I had to ask 5 times for someone to clean the 1 table that was left when I got here. The 4th time I went up to the girl and asked her nicely if should could please clean off my table. She said yes. So she finally comes in the children's area where I was and totally ignored me cleaning every table but mine. Finally I told her as nicely as I could and told her this the 5th time I had to ask someone to clean off that table. I'm sorry but your job isn't that hard. Treat your customers with some kind of respect!!
Aam
Parking: Easy to park.Kid-friendliness: Very kid friendly.Wheelchair accessibility: Wheelchairs welcome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Ketchup Packets, Quarter Pounder Hamburger, Chicken Mcnuggets
Kevin Trudeau
used bathroom vary clean looked fairly
Atmosphere: 5
Alex Feltz
These white folk can't cook ☹️ my food is cold every time I come
Atmosphere: 1
Food: 1
Service: 1
Becki Wojnar
The smoothbrain they had working the window tonight apparently isn't capable of handling two speakers at once. I sat at the speaker for more than 5 minutes while several cars in the other lane just straight up left without ordering, when I pulled up to the window they tried to explain it away as "we only have four people here" as if that somehow makes a three-car line a busy night and mandates that three of the four workers be standing in the same drive-thru window. They said I had to go around again because I was "skipping??" YOU SKIPPED ME!! And you started making the order as soon as I got there, that's how the app works! I've spent a lot of time working in service industry and want to know why four people can't handle making two orders (mine and the one other vehicle that actually placed an order instead of just leaving)
Atmosphere: 1
Food: 1
Service: 1
Jennifer ToolFan462
For some reason this location thinks it's best to put someone always in the drive-through pay window who either doesn't speak English, or likes to even talk to tell me my total or to count my change back, not even in Spansish, which I can kind of speak. She never smiles and just scowls at you like you are bothering her and she is annoyed by just being there. I'm sure you could put her in the back of the house where you don't have to deal with people. I always leave the drive through in a worse mood after dealing with her. Fix this.
Atmosphere: 1
Food: 3
Service: 1
Ed Muzia Jr
This is an odd McDonald's, because it appears to be mostly kiosk based ordering if you go inside. That isn't a huge deal to me personally, but some people will be deterred by that. I typically go here for breakfast while my car is getting worked on. The breakfast is always hot, fresh, and quick. Usually it's not too busy inside, so nice if you want to sit down and eat without too much noise.
Broken windows, wires hanging exposed, terrible service. Cashier arguing with me that the price on the menu was wrong and wanted to charge me a higher price than what was advertised. Avoid this McDonald's and go a few miles south to the better McDonald'
Atmosphere: 1
Food: 4
Service: 1
K B
Employees here are the rudest!! They act like you are bothering them, while Visiting the restaurant. The food is always barely warm. And the sign is never lit up after dark so you’re not sure if they are open or not. I have heard this is a franchise store and not part of corporate. I will no longer be going here and I will go down the road another mile to a friendly McDonald’s.!!
Atmosphere: 1
Food: 2
Service: 1
Garret
Ordered via app well before closing. App alerts me that the order is ready. I go to the drive thru and they refuse to answer the intercom or open the window and yell through the window "it's closed." McDonald's still charged my card too.
Atmosphere: 1
Food: 1
Service: 1
Mamm0nn
The F U in the drive
Atmosphere: 2
Service: 2
Barrett Penegor
Worst McDonald’s and customer service I have ever experienced. So unprofessional. I was the ONLY person in the drive through during a snow storm, ordered 2 things one of which being a McDouble. My McDouble came with Big Mac sauce and onions that I requested not be on there. Tried to call back and spent 30 minutes waiting for someone just to answer. When they finally answered I could hear people talking and asked for management, only to be ignored and hung up on. Just pathetic, and this is not the first or second problem encountered at the hwy 100 and Layton location.
I don't get the super negative reviews this place has... I never had an issue going here. Sometimes they are slow with service but my order has never had any major issues with it. They tend to overfill the sundae cups and they do get a bit melty because of it, but otherwise my orders have been fine. They are generous with the hot fudge on sundaes, and my food has always been hot and ready.
Atmosphere: 4
Food: 4
Service: 4
I have been living here 25 with the most disgusting service from a McDonalds facility all Hispanic workers, beyond lazy, they are liars and act like wannabe managers all including one with awful morales and manners named Sofia . I’m Hispanic myself and so disgusting too see how awful and miserable people can be at there job for no reason instead of trying to help out. They talk among each each other about customers. They can careless about us and it was all of the them in the front end today from 3-530pm. I ordered service to my table because I had my babies in playground and they never came until 20 min later I went upfront to ask about my food they lied and said they took it to my table but then said it’s not there job to take to the table. Went I got my food it was cold. NEVER will go back eventhough my babies loved playground
Atmosphere: 1
Food: 1
Service: 1
My iced coffee cup was broken. The entire contents slowly emptied into my cup holder/console before I knew what was happening.
Atmosphere: 3
Food: 5
Service: 3
I had to ask 5 times for someone to clean the 1 table that was left when I got here. The 4th time I went up to the girl and asked her nicely if should could please clean off my table. She said yes. So she finally comes in the children's area where I was and totally ignored me cleaning every table but mine. Finally I told her as nicely as I could and told her this the 5th time I had to ask someone to clean off that table. I'm sorry but your job isn't that hard. Treat your customers with some kind of respect!!
Parking: Easy to park.Kid-friendliness: Very kid friendly.Wheelchair accessibility: Wheelchairs welcome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Ketchup Packets, Quarter Pounder Hamburger, Chicken Mcnuggets
used bathroom vary clean looked fairly
Atmosphere: 5
These white folk can't cook ☹️ my food is cold every time I come
Atmosphere: 1
Food: 1
Service: 1
The smoothbrain they had working the window tonight apparently isn't capable of handling two speakers at once. I sat at the speaker for more than 5 minutes while several cars in the other lane just straight up left without ordering, when I pulled up to the window they tried to explain it away as "we only have four people here" as if that somehow makes a three-car line a busy night and mandates that three of the four workers be standing in the same drive-thru window. They said I had to go around again because I was "skipping??" YOU SKIPPED ME!! And you started making the order as soon as I got there, that's how the app works! I've spent a lot of time working in service industry and want to know why four people can't handle making two orders (mine and the one other vehicle that actually placed an order instead of just leaving)
Atmosphere: 1
Food: 1
Service: 1
For some reason this location thinks it's best to put someone always in the drive-through pay window who either doesn't speak English, or likes to even talk to tell me my total or to count my change back, not even in Spansish, which I can kind of speak. She never smiles and just scowls at you like you are bothering her and she is annoyed by just being there. I'm sure you could put her in the back of the house where you don't have to deal with people. I always leave the drive through in a worse mood after dealing with her. Fix this.
Atmosphere: 1
Food: 3
Service: 1
This is an odd McDonald's, because it appears to be mostly kiosk based ordering if you go inside. That isn't a huge deal to me personally, but some people will be deterred by that. I typically go here for breakfast while my car is getting worked on. The breakfast is always hot, fresh, and quick. Usually it's not too busy inside, so nice if you want to sit down and eat without too much noise.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Broken windows, wires hanging exposed, terrible service. Cashier arguing with me that the price on the menu was wrong and wanted to charge me a higher price than what was advertised. Avoid this McDonald's and go a few miles south to the better McDonald'
Atmosphere: 1
Food: 4
Service: 1
Employees here are the rudest!! They act like you are bothering them, while Visiting the restaurant. The food is always barely warm. And the sign is never lit up after dark so you’re not sure if they are open or not. I have heard this is a franchise store and not part of corporate. I will no longer be going here and I will go down the road another mile to a friendly McDonald’s.!!
Atmosphere: 1
Food: 2
Service: 1
Ordered via app well before closing. App alerts me that the order is ready. I go to the drive thru and they refuse to answer the intercom or open the window and yell through the window "it's closed." McDonald's still charged my card too.
Atmosphere: 1
Food: 1
Service: 1
The F U in the drive
Atmosphere: 2
Service: 2
Worst McDonald’s and customer service I have ever experienced. So unprofessional. I was the ONLY person in the drive through during a snow storm, ordered 2 things one of which being a McDouble. My McDouble came with Big Mac sauce and onions that I requested not be on there. Tried to call back and spent 30 minutes waiting for someone just to answer. When they finally answered I could hear people talking and asked for management, only to be ignored and hung up on. Just pathetic, and this is not the first or second problem encountered at the hwy 100 and Layton location.