The staff was super helpful after I made a mistake. The food was delicious and the portions were great. Very good experience.
Atmosphere: 4
Food: 5
Service: 5
Gloria Kurczewski
I recently went to the location on Layton Avenue in Greenfield. We stood at the counter ready to order while 4 employees watched us by the pick up. I understand taking our order my not be their job, but no one even addressed us or called for someone to come help. We left and went to Mike's pizza next door.
Katie Glenn
If I could give a 0 start review I would. The woman taking our order was extremely rude, Our buzzer went off and our food wasn’t even done? Went up to get the baguette that came with my bread bowl and she snapped at me and said “the baguette wasn’t done yet!” Overall, not a great location. Staff was rude. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Rosy Picky
The food was not hot and the place was cold and dirty ,floor and tables
Atmosphere: 1
Food: 2
Service: 3
Evie Danecki
The high chairs are so disgustingly dirty. I felt gross touching them and putting my child into one. It was not clean inside either. Hair hanging from the light when I looked up, flies inside, spilled soda all over the back station. Food and crumbs all over the floor. Yuck! Won't be back to this panera.
Atmosphere: 1
Food: 5
Service: 3
Matthew Price
I typically don’t go here because it’s so expensive, but I wanted to try the French dip. Got a grab and go order and lo and behold, they forgot the dip. The food was good, but you can’t make that kind of a mistake on a new menu item. $18.50 is too much money to fork over for bad service. No smiles, no pleasantries, just here’s your incomplete order.
Atmosphere: 3
Food: 4
Service: 1
Dennis Hill, PhD
I love the Autumn Squash soup in a bread bowl. I hate the prices, even with loyalty card rewards. Convenient location. Good staff. Sometimes on weekends the food takes longer for some reason, perhaps short staffed.
Atmosphere: 4
Food: 5
Service: 4
Bailey Fidlin
Ordered a turkey bacon bravo and the sandwich has bacon in the name, yet they forgot the bacon. I asked for a cup and they give me 1 piece of bacon, and didn’t apologize, pathetic.
Atmosphere: 1
Food: 3
Service: 1
Robert Spirewka
I usually get a double ciabatta cheesesteak from Panera. Super friendly cashier Kira told me she likes extra raw onions and garlic aioli on that one so I tried it. Great suggestion! She also turned me on to the Blueberry Lavender Lemonade. Manager Jessy floated seamlessly from task to task, clearly the one in charge. The place looked freshly vacuumed when I went in, and the restroom was fine. No complaints! Thanks, Panera employees!
Atmosphere: 5
Food: 5
Service: 5
Debra Mowen
I love thier coffee and danishes cookies..and tried lunch once, amazing..
Place was a mess. Were 15 mins late with my order, my sandwich was soggy, and gave me a tiny baguette end, smaller than what they usually give. No apology for the wait.
Atmosphere: 1
Food: 1
Service: 1
Sue Yourich
Soup always excellent 👌
Atmosphere: 5
Food: 5
Service: 5
Dan Wheeler
I opened that store quite a few years ago. It looks trashed. And everything looks uck
daniel reilly
Well I can't say how the food was because the kids at the counter would not take my order. The girl was fiddling around on the register and a boy just walked by doing his best not to make eye contact with me. He disappeared into the back. I stood at the counter for 5 minutes and just walked out. Nobody was in line but me. Not going back. They can't hire good help it seems
Atmosphere: 3
Food: 1
Service: 1
SFaye Kachikis
I belong to the sip club so am at Panera just about everyday!! The Italian and mozz sandwich is terrific as is the strawberry basil lemonade. Strawberry salad is also very good - loaded with all the goodies - strawberries, blueberries, mandarin oranges, feta cheese and chicken. The chicken salad and/or tuna salad are wonderful. Really can't go wrong with their pick 2 selections. Good array of soups, salads and sandwiches. Pastries are a bit overpriced but all are very tasty.
The staff was super helpful after I made a mistake. The food was delicious and the portions were great. Very good experience.
Atmosphere: 4
Food: 5
Service: 5
I recently went to the location on Layton Avenue in Greenfield. We stood at the counter ready to order while 4 employees watched us by the pick up. I understand taking our order my not be their job, but no one even addressed us or called for someone to come help. We left and went to Mike's pizza next door.
If I could give a 0 start review I would.
The woman taking our order was extremely rude,
Our buzzer went off and our food wasn’t even done? Went up to get the baguette that came with my bread bowl and she snapped at me and said “the baguette wasn’t done yet!” Overall, not a great location. Staff was rude. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
The food was not hot and the place was cold and dirty ,floor and tables
Atmosphere: 1
Food: 2
Service: 3
The high chairs are so disgustingly dirty.
I felt gross touching them and putting my child into one. It was not clean inside either. Hair hanging from the light when I looked up, flies inside, spilled soda all over the back station. Food and crumbs all over the floor. Yuck! Won't be back to this panera.
Atmosphere: 1
Food: 5
Service: 3
I typically don’t go here because it’s so expensive, but I wanted to try the French dip. Got a grab and go order and lo and behold, they forgot the dip. The food was good, but you can’t make that kind of a mistake on a new menu item. $18.50 is too much money to fork over for bad service. No smiles, no pleasantries, just here’s your incomplete order.
Atmosphere: 3
Food: 4
Service: 1
I love the Autumn Squash soup in a bread bowl. I hate the prices, even with loyalty card rewards. Convenient location. Good staff. Sometimes on weekends the food takes longer for some reason, perhaps short staffed.
Atmosphere: 4
Food: 5
Service: 4
Ordered a turkey bacon bravo and the sandwich has bacon in the name, yet they forgot the bacon. I asked for a cup and they give me 1 piece of bacon, and didn’t apologize, pathetic.
Atmosphere: 1
Food: 3
Service: 1
I usually get a double ciabatta cheesesteak from Panera. Super friendly cashier Kira told me she likes extra raw onions and garlic aioli on that one so I tried it. Great suggestion! She also turned me on to the Blueberry Lavender Lemonade. Manager Jessy floated seamlessly from task to task, clearly the one in charge. The place looked freshly vacuumed when I went in, and the restroom was fine. No complaints! Thanks, Panera employees!
Atmosphere: 5
Food: 5
Service: 5
I love thier coffee and danishes cookies..and tried lunch once, amazing..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Place was a mess. Were 15 mins late with my order, my sandwich was soggy, and gave me a tiny baguette end, smaller than what they usually give. No apology for the wait.
Atmosphere: 1
Food: 1
Service: 1
Soup always excellent 👌
Atmosphere: 5
Food: 5
Service: 5
I opened that store quite a few years ago. It looks trashed. And everything looks uck
Well I can't say how the food was because the kids at the counter would not take my order. The girl was fiddling around on the register and a boy just walked by doing his best not to make eye contact with me. He disappeared into the back. I stood at the counter for 5 minutes and just walked out. Nobody was in line but me. Not going back. They can't hire good help it seems
Atmosphere: 3
Food: 1
Service: 1
I belong to the sip club so am at Panera just about everyday!! The Italian and mozz sandwich is terrific as is the strawberry basil lemonade. Strawberry salad is also very good - loaded with all the goodies - strawberries, blueberries, mandarin oranges, feta cheese and chicken. The chicken salad and/or tuna salad are wonderful. Really can't go wrong with their pick 2 selections. Good array of soups, salads and sandwiches. Pastries are a bit overpriced but all are very tasty.
Atmosphere: 4
Food: 5
Service: 5
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