Cold fries, almost no lettuce, wrong type of chicken. They weren’t busy at all and still screwed up the entire order.
Atmosphere: 1
Food: 1
Service: 1
True Review
This is the slowest Wendy's and fast food restaurant I've ever been to. It's like there all high not doing anything especially the night shift, I spend a minimum of 20 minutes in line
Atmosphere: 1
Food: 4
Service: 1
cedric price
Food is good as usual, but I grew old, died, reincarnated, grew up, all before I got my food. Long story still long, this drive through is very slow .
Atmosphere: 3
Food: 5
Service: 2
Bon
The General Manager John does not have his teams back. The hourly employees are fending for themselves and get in trouble behind it. If the managers actually support and have their team back, it wouldn't be too many customers coming in purposely bothering them. Most of these reviews are made out of spite because they know that John is going to do whatever they want even when they're clearly wrong. John lets customers run all over his team to get what they want. I have come in there with an attitude on purpose with/without witness, be mean and rude, asked for a manager and get what I want PLUS MORE items added. Especially in the mornings and lunch time (honestly the best time to get free stuff). I've done it before because John, Wednesday and any other manager allowed me to. Do y'all understand how draining it is as an employee to deal with customers always trying to get their way and get free food every single time. It's sick, sad and inhumane. I bet y'all inventory is ridiculous as much as y'all cater to rude customers. and we appreciate you.
Atmosphere: 1
Food: 1
Service: 1
Prin Cessa
This is a good Wendy's location. I enjoy going there.
Nick Doxtater
Dude...where's my sauce. It was only 1 sauce but you can't do 1 sauce that was included with the meal. I get bad days occur but dude...nuggies get a sauce. C'mon. This is behavior I expect from the 43rd and Lincoln location. Not Greenfield.
Disappointed in y'all.
Atmosphere: 2
Food: 1
Service: 1
Chelsea Ruffert
Disgusted. My sister placed an online order for chicken tenders, came home, and took a bite only to find they were completely raw inside. She called the store, and the manager said she could either come back for a new order (who would have an appetite after biting into raw chicken?) or get a refund — and that was it. Completely unacceptable and a serious food safety issue.
Atmosphere: 1
Food: 1
Service: 1
Michael Davis
Perfect
Atmosphere: 5
Food: 5
Service: 5
Brian Asik
Place is filthy and food tastes suspiciously off. Fries tasted weird, chili was cold to touch and still tasted weird after being heated up at home, even the frosty tasted off. My burger looked okay but was too nervous to even try it. Wasted $30 but not worth the risk. No pride in ownership. Go anywhere else
Jessica Riel
I came through the drive through and order a spicy chicken sandwich combo and a jar bacon cheese burger. The manager there made sure my sandwiches and fries were fresh!!! And they were!!! I love their spicy chicken sandwiches and he made it 10 times better! Thanks!
It took more than 10 minutes to order and then they didn’t give me the right drink that I payed extra for, and on top of that they gave me a really watered down lemonade. When I asked the girl at the drive thru window if it was the tropical hibiscus refresher, she brushed me off nod and handed me the wrong drink. I just wanted to go home by then and I didn’t want to hold up the line more by asking the employees to remake my drink
Atmosphere: 2
Food: 4
Service: 2
Taty J.
Freshest wendys in the city! Would come to this location from miles away, Staff works hard and some display great customer service skills. This is my favorite location. Any customer complaints are handled quickly and as right as upper management see fit. I would recommend coming here for a better fast food experience!
Atmosphere: 5
Food: 5
Service: 5
Paul Penkert
My son and I got the double stack bacon cheeseburger biggie bags but our burgers came out with no bacon. I went up with the completely untouched burgers and informed staff my bacon cheeseburgers had no bacon. The mgr asked if I would accept a side of bacon vs the burgers being remade. Mind you there were only two other families here so it was dead. I’m sure the mgr asked for cost savings vs wasting the original burgers to just add bacon. However, working in fast food myself previously I know Wendy’s is not “build your own burger”. If it were just remade it wouldn’t have been a problem. I saw his fix as a cheap way out of a mistake. Store #00000759
Atmosphere: 3
Food: 5
Service: 1
Chrissy B
Placed my order through the drive-thru and they kept cutting off the headsets. They were getting irritated with me. Pull up to the window repay, then when she finally ended my card back her and her male co-worker were talking crap about me. (I don't even know these people) Then they gave the food, but I didn't realize they forgot the large fry that I paid for. Ended up having to come back and get the fry, and then she tried saying that they didn't forget it but they did because there was only one fry in there and I paid for two meals which meant two fries. This Wendy's has turned crappy. I love Wendy's but I will not be back to this one.
Cold fries, almost no lettuce, wrong type of chicken. They weren’t busy at all and still screwed up the entire order.
Atmosphere: 1
Food: 1
Service: 1
This is the slowest Wendy's and fast food restaurant I've ever been to. It's like there all high not doing anything especially the night shift, I spend a minimum of 20 minutes in line
Atmosphere: 1
Food: 4
Service: 1
Food is good as usual, but I grew old, died, reincarnated, grew up, all before I got my food. Long story still long, this drive through is very slow .
Atmosphere: 3
Food: 5
Service: 2
The General Manager John does not have his teams back. The hourly employees are fending for themselves and get in trouble behind it. If the managers actually support and have their team back, it wouldn't be too many customers coming in purposely bothering them. Most of these reviews are made out of spite because they know that John is going to do whatever they want even when they're clearly wrong. John lets customers run all over his team to get what they want. I have come in there with an attitude on purpose with/without witness, be mean and rude, asked for a manager and get what I want PLUS MORE items added. Especially in the mornings and lunch time (honestly the best time to get free stuff). I've done it before because John, Wednesday and any other manager allowed me to. Do y'all understand how draining it is as an employee to deal with customers always trying to get their way and get free food every single time. It's sick, sad and inhumane.
I bet y'all inventory is ridiculous as much as y'all cater to rude customers. and we appreciate you.
Atmosphere: 1
Food: 1
Service: 1
This is a good Wendy's location. I enjoy going there.
Dude...where's my sauce. It was only 1 sauce but you can't do 1 sauce that was included with the meal. I get bad days occur but dude...nuggies get a sauce. C'mon. This is behavior I expect from the 43rd and Lincoln location. Not Greenfield.
Disappointed in y'all.
Atmosphere: 2
Food: 1
Service: 1
Disgusted. My sister placed an online order for chicken tenders, came home, and took a bite only to find they were completely raw inside. She called the store, and the manager said she could either come back for a new order (who would have an appetite after biting into raw chicken?) or get a refund — and that was it. Completely unacceptable and a serious food safety issue.
Atmosphere: 1
Food: 1
Service: 1
Perfect
Atmosphere: 5
Food: 5
Service: 5
Place is filthy and food tastes suspiciously off. Fries tasted weird, chili was cold to touch and still tasted weird after being heated up at home, even the frosty tasted off. My burger looked okay but was too nervous to even try it. Wasted $30 but not worth the risk. No pride in ownership. Go anywhere else
I came through the drive through and order a spicy chicken sandwich combo and a jar bacon cheese burger. The manager there made sure my sandwiches and fries were fresh!!! And they were!!! I love their spicy chicken sandwiches and he made it 10 times better! Thanks!
Food: 5
Service: 5
Restaurantji Recommends
It took more than 10 minutes to order and then they didn’t give me the right drink that I payed extra for, and on top of that they gave me a really watered down lemonade. When I asked the girl at the drive thru window if it was the tropical hibiscus refresher, she brushed me off nod and handed me the wrong drink. I just wanted to go home by then and I didn’t want to hold up the line more by asking the employees to remake my drink
Atmosphere: 2
Food: 4
Service: 2
Freshest wendys in the city! Would come to this location from miles away, Staff works hard and some display great customer service skills. This is my favorite location. Any customer complaints are handled quickly and as right as upper management see fit. I would recommend coming here for a better fast food experience!
Atmosphere: 5
Food: 5
Service: 5
My son and I got the double stack bacon cheeseburger biggie bags but our burgers came out with no bacon. I went up with the completely untouched burgers and informed staff my bacon cheeseburgers had no bacon. The mgr asked if I would accept a side of bacon vs the burgers being remade. Mind you there were only two other families here so it was dead. I’m sure the mgr asked for cost savings vs wasting the original burgers to just add bacon. However, working in fast food myself previously I know Wendy’s is not “build your own burger”. If it were just remade it wouldn’t have been a problem. I saw his fix as a cheap way out of a mistake. Store #00000759
Atmosphere: 3
Food: 5
Service: 1
Placed my order through the drive-thru and they kept cutting off the headsets. They were getting irritated with me. Pull up to the window repay, then when she finally ended my card back her and her male co-worker were talking crap about me. (I don't even know these people) Then they gave the food, but I didn't realize they forgot the large fry that I paid for. Ended up having to come back and get the fry, and then she tried saying that they didn't forget it but they did because there was only one fry in there and I paid for two meals which meant two fries. This Wendy's has turned crappy. I love Wendy's but I will not be back to this one.
Atmosphere: 2
Food: 5
Service: 1
Closes to early
Atmosphere: 1
Food: 5
Service: 4
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