Wendy's
7707 W Layton Ave, Greenfield
(414) 281-0222
Recent Reviews
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I came through the drive through and order a spicy chicken sandwich combo and a jar bacon cheese burger. The manager there made sure my sandwiches and fries were fresh!!! And they were!!! I love their spicy chicken sandwiches and he made it 10 times better! Thanks!
Food: 5
Service: 5
It took more than 10 minutes to order and then they didn’t give me the right drink that I payed extra for, and on top of that they gave me a really watered down lemonade. When I asked the girl at the drive thru window if it was the tropical hibiscus refresher, she brushed me off nod and handed me the wrong drink. I just wanted to go home by then and I didn’t want to hold up the line more by asking the employees to remake my drink
Atmosphere: 2
Food: 4
Service: 2
Freshest wendys in the city! Would come to this location from miles away, Staff works hard and some display great customer service skills. This is my favorite location. Any customer complaints are handled quickly and as right as upper management see fit. I would recommend coming here for a better fast food experience!
Atmosphere: 5
Food: 5
Service: 5
My son and I got the double stack bacon cheeseburger biggie bags but our burgers came out with no bacon. I went up with the completely untouched burgers and informed staff my bacon cheeseburgers had no bacon. The mgr asked if I would accept a side of bacon vs the burgers being remade. Mind you there were only two other families here so it was dead. I’m sure the mgr asked for cost savings vs wasting the original burgers to just add bacon. However, working in fast food myself previously I know Wendy’s is not “build your own burger”. If it were just remade it wouldn’t have been a problem. I saw his fix as a cheap way out of a mistake. Store #00000759
Atmosphere: 3
Food: 5
Service: 1
Placed my order through the drive-thru and they kept cutting off the headsets. They were getting irritated with me. Pull up to the window repay, then when she finally ended my card back her and her male co-worker were talking crap about me. (I don't even know these people) Then they gave the food, but I didn't realize they forgot the large fry that I paid for. Ended up having to come back and get the fry, and then she tried saying that they didn't forget it but they did because there was only one fry in there and I paid for two meals which meant two fries. This Wendy's has turned crappy. I love Wendy's but I will not be back to this one.
Atmosphere: 2
Food: 5
Service: 1
Closes to early
Atmosphere: 1
Food: 5
Service: 4
The individual at the drive-through window exhibited unprofessional behavior by repeatedly requesting that I wait. While I am amenable to waiting, I endured a four to five-minute delay before the individual arrived. Although I have not previously patronized Wendy’s, I can confidently assert that this was an unsatisfactory experience. While Wendy’s is generally regarded as a reputable establishment, it appears that this particular location has fallen short of expectations. Also l did not even order any food because they did not even come
Service: 3
This was by far the worst experience I’ve ever had at Wendy’s and they seem like they don’t even care about their customers. The cashier had a really bad attitude towards me and wouldn’t even listen Properly. I WARN YOU,
Don’t go to this location, This was the worst experience I’ve ever had with a cashier in my entire life. Food was definitely not worth the money and the spicy chicken buffalo wasn’t even spicy. I can’t emphasize this enough of how much I had a bad experience with this cashier and restaurant. Just go to another Wendy’s. The Dark American Lady cashier had a horrible attitude and made me want to up and cancel my order, if you can’t simply put on a smile for a customer or. Ignore them then you shouldn’t be a cashier.
Atmosphere: 1
Food: 1
Service: 1
This was one of the Worst Service I ever had, the meanest cashier women ever! She was so rude and pissed me off. I was trying to talk to her as she ignored me and than a minute later she said, “what you say” in a rude attitude, than when I try to order she thinks she’s smarter than everyone in the room with a very mean tone. Very disappointed. Food came out terrible and no AC! She didn’t know even how to say hi or bye all she did was scream and blab her mouth! NEVER COME HERE OR YOU WILL REGRET IT!!!!!
Atmosphere: 1
Food: 1
Service: 1
If I can give zero stars, I would!
The cashier was slow and was very rude I’ve never seen that bad of customer service. Never going again!
Restaurantji Recommends
I came to Wendy’s for 2 large lemonades and it took them OVER an hour to get us to the window and give us our drinks. The employees had a nasty attitude and the manager was outside the whole hour smoking
I'm impressed with this location. Fresh and fast. As well as upgraded my items.
Atmosphere: 5
Food: 5
Service: 5
Fast friendly service. Delicious breakfast.
Atmosphere: 5
Food: 5
Service: 5
The only things I really order are the French toast and the Frostychino’s
Atmosphere: 3
Food: 3
Service: 3
As a former Wendy’s employee, I was appalled by the lack of quality food we received. Their burger patties were bone dry and overcooked and lukewarm as if they took them out of their chili drawer from earlier in the day. The fries were cold and rubbery and their chicken nuggets room temperature. Wendy’s used to be the only fast food chain people could rely on being freshly made and this was far from it. This was our first and last visit to this location.
Food: 1
Service: 5
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