Dunkin'
5480 S 108th St Suite 200, Hales Corners
(414) 525-0115
Recent Reviews
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Fave place to go
Atmosphere: 5
Food: 5
Service: 5
fast service, friendly staff. one donut I ordered they subbed for a regular glazed but the rest were correct š passable to me
Atmosphere: 4
Food: 4
Service: 4
7/19-went to DD in Hales Corner. Did mobile order-was ready quick.
Food: 5
Ordered two americanos for my wife and I starting a long road trip. We received two standard coffees, that were below average even by black coffee standards.
Atmosphere: 3
Food: 1
Service: 2
This was by far one of the worst experiences I have ever dealt with. I ordered a dozen donuts around 11:30 pm. I probably shouldn't have, but hey now I know better. The dunkin app said these donuts were available so we made the purcahse. I drive to pick them up and the gentlemen in the drive thru tells me they don't have any donuts. I drove all the way there, with no message, no call, nothing in advance about them not having any available. I asked for my refund and they told me there was nothing they could do and I would have to call it in. I call the dunkin 1-800 number but nobody ahs the authority to offer a refund. All they could do was open a case to have the store contact me. 3 weeks later and still no call. I contacted the store finally and I was told only the manager could assist with this and that they did not have any idea when or what day she comes in. AVOID this place for your own sanity.
Atmosphere: 1
Food: 1
Service: 1
How about someone who actually speaks english and isn't as rude...
Atmosphere: 2
Food: 2
Service: 1
Rancid old ice coffee. Thereās an up charge for the majority of the donuts and ice cream items you order.
Wouldnāt take cash. Guy was rude. There was ice cream still crusted on the tables from the night before
Asked for most simple thing on the menu through the drive thru. A hot chocolate. Asked if they had a sugar free option and they didnāt understand at all. They gave me literal hot water. It didnāt taste like hot chocolate at all. When my husband was paying, the cashier laughed at his card and showed his coworker. So that was super uncomfortable and odd.
10/10 donāt recommend this location
10/10 rude
10/10 no customer service
10/10 terrible hot chocolate
Go to this location if you want terrible, disgusting drinks.
Atmosphere: 1
Food: 1
Service: 1
Guy at the drive thru is extremely rude and rushes you for no reason. Last time i went they ran out of ketchup & the ice cream cones were stale! It was the start of the morning & you out of ketchup already?? Management seems extremely frugal šš½
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
this is the only location that is consistent with good quality š„° the workers are always nice too
Atmosphere: 5
Food: 5
Service: 5
Great drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Not clean!! Decided to some inside one early weekday morning instead of drive thru. Line employee making an iced coffee for another person in line. Dropped the ice scoop on the floor right in front the customer and put it back in the holder like it was normal. Then when I was my turn the employee made my donut box but didnāt have proper gloves so attempted to use napkins to grab my donuts. I could tell his fingers were touching the my donuts and after getting the box back to the car it was covered in frosting. Wonāt be back.
Atmosphere: 1
Food: 1
Service: 1
Not sure what happened here. Been a regular for years but the last few weeks to months have been poor to awful..Wrong drink orders and food ordersā¦or tasting way off. We had to dump our coffees this morningā¦and the service is now off too. What happened to this place??? There used to be several workers on and everything was great. Sad to see such a decline in both quality and service.
Atmosphere: 1
Food: 1
Service: 1
I find it very sad and unfortunate that this establishment will turn a customer away that needed to use restroom before they placed an order. You represent a national brand and this poor customer service I can assure you is unacceptable.
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