Food is always way over seasoned with salt you can't even eat it. cold fries never fresh. bad customer service, workers are rude, always on their phone or too busy messing around. Every time I order online my order is always messed up and they never like to fix it they always say there's no supervisor or manager available. I've been to several different Wingstop and it's all the same. what are they thinking when they hire these kids. Shame on you Wingstop
Kari Hicks
Went to newly opened Tonawanda location for a pick up order we did online. Not only were the fingers cold, they didn’t pack our cheese fries! We didn’t realize it til we got home. I emailed them with no response. Very disappointed!
Kris Walters
I ordered online. App said my food would be ready. I got there, my order was not ready. I looked at the workers, not 1 person in there was wearing gloves.
Cynthia Camacho Soto
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Karla Hayre Bustamante
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
Shrinivas Poojari
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Nina Lopez
I didn’t order pop corn chicken but that’s what I received! See comments for pictures !
Carmen Harp
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Nikki Spotanski
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Had bad experiences in the past with the restaurant in Arnold, Mo. Figured I’d give it another try. Gave me the worst case of food poisoning I’ve ever had
Michelle Oiler
View video in the comments
Ben Carroll
The food is good and I would eat chicken tenders here again
Rebecca Andrews
Horrible customer service
Samantha Mcabee
Ordered there a while back and cancelled the order because my son had already taken care of dinner. Never have got my 60$ back! Called numerous times to corporate! They will scam you like they do everyone else! And if your order isn’t right they won’t fix it!!!!
Food is always way over seasoned with salt you can't even eat it. cold fries never fresh. bad customer service, workers are rude, always on their phone or too busy messing around. Every time I order online my order is always messed up and they never like to fix it they always say there's no supervisor or manager available. I've been to several different Wingstop and it's all the same. what are they thinking when they hire these kids. Shame on you Wingstop
Went to newly opened Tonawanda location for a pick up order we did online. Not only were the fingers cold, they didn’t pack our cheese fries! We didn’t realize it til we got home. I emailed them with no response. Very disappointed!
I ordered online. App said my food would be ready. I got there, my order was not ready. I looked at the workers, not 1 person in there was wearing gloves.
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
I didn’t order pop corn chicken but that’s what I received! See comments for pictures !
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Restaurantji Recommends
Had bad experiences in the past with the restaurant in Arnold, Mo. Figured I’d give it another try. Gave me the worst case of food poisoning I’ve ever had
View video in the comments
The food is good and I would eat chicken tenders here again
Horrible customer service
Ordered there a while back and cancelled the order because my son had already taken care of dinner. Never have got my 60$ back! Called numerous times to corporate! They will scam you like they do everyone else! And if your order isn’t right they won’t fix it!!!!
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