Schuggy's American Grill & Taphouse

“Disappointing food” doesn’t even begin to explain how absolutely diabolical this establishment has become over the past year or so. My boyfriend and I have had past experiences with terrible service and bad food, but decided to give it one more try. Terrible idea. We came for taco Tuesday and ordered the beef tacos and a shredded chicken burrito. The first time our food came out, it was cold. Not just slightly, but as if it had literally been sitting in a refrigerator before it came out. ALL of it. Our server this time was kind and attentive (unlike previous visits), so we gave them a chance to fix it. Another terrible idea. The burrito was still cold and the chicken didn’t even taste like chicken. The only reason I didn’t spit it out at the table was because there were two people sitting at the bar. Needless to say, we paid for our sodas and left to go eat somewhere else. I truly do not understand how this place is still in business. Given that the owner has been made aware countless times of how terrible the food is, he clearly does not care or know how to run a business. Don’t waste your time or money coming here.

As someone with Celiac disease, I was looking forward to trying their gluten free menu. Unfortunately we never got the chance. We visited on a Saturday afternoon. There was 1 other table of guests. We waited 5 minutes to get sodas and the GF menu. We then did not see our server for another 15 minutes. When she finally came to take our order, I told her that we’ve been waiting along time and asked if that is how the rest of our experience would be. Instead of an apology, we got a big eye roll and snarky comment. We decided to just pay for our drinks and go somewhere else, and again, instead of doing anything to make it right, we got eye roles and an under her breath comment. Very disappointing.

Huge portions of delicious food and amazing staff! I'm definitely adding this to my off the interstate stops in the future!

Atmosphere: 5

Food: 5

Service: 5

I have given this restaurant chance after chance. I have ordered so many time as I live very close to them. They have forgotten things in my order as last 6 times. I have ordered online. This was the second time tonight and they take the order and the website says they are open. They take my money and send a text that they can’t fulfill the order. Come to find out they are closed on a Sunday at 750pm. Oh and I can’t get my money back for 3 business day. This is so ridiculous and I’m DONE order from this establishment!!!

Atmosphere: 2

Food: 2

Service: 1

Very busy Friday! The staff works hard to make it a fun experience. The food/drink variety makes it hard to choose. A gem in Hammond if you're tired of Hudson!

Parking: Neighborhood across the street. Can also park there. Crosswalks and people stop ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reasonable Price, Lobster Mac, Walleye

We were traveling thru and saw the sign and pulled off not knowing what to expect. Food was great and service also. Glad we stopped in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Curds, Cheese Pizza

Food was good. Tots were cold. The booth seating will kill you!! Save your clothes and legs .. sit at a table

Atmosphere: 4

Food: 4

Service: 4

Slowest kitchen.

Atmosphere: 3

Food: 4

Service: 1

Food was good and service was good. We had to go get a coat out of our car because the air conditioning was a bit cold. I would go back again.

Atmosphere: 4

Food: 4

Service: 4

Great place with awesome food! Have always had great service and very affordable

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Wrap, Surf 'N Turf, Wings, Lobster Mac

The waitress we had did the best job I've ever seen. She was very welcoming and kind. The food was so good I would for sure go back!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Wrap

This is one of our favorite local restaurants!
The food is delicious and always cooked well. The drinks are wonderful and affordable!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reasonable Price, Cuban Sandwich, Cheese Curds, Walleye

food was extremely burnt. told my server she said she would tell the cook got my bill they took the least amount off as possible didn't replace the would not suggest anybody to get the pot roast open-faced sandwich as it was so burned it was uneatable.

Everything we had was delicious! Pizza and Pico chicken were amazing! Really attentive service as well.

Great food , great service , every time . Must stop , good GF menu .

Atmosphere: 5

Food: 5

Service: 5