Cousins Subs
525 Cottonwood Ave, Hartland
(262) 367-7500
Recent Reviews
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As I was rushing home around 6pm tonight, I needed to get dinner for me and my toddler. Thankfully the staff were very nice and quick. I love the service here, it feels small town nice. Thank you!
Cousins is always a great place to eat. The service is consistently fast and delivered with a smile. The restaurant is clean and has plenty of parking.
Ordered takeaway. Pleasantly surprised for the extra fries due to the wait. Thanks.
Piled on too much meat, but otherwise, amazing service.
I am a restaurant general manager myself, so I understand things happen, however I’ve never come across this! A dead spider in my shake! This is absolutely 100% disgusting 🤢 I will never eat here again! Ever. Wasn’t even offered a refund! What a joke.
We recieved the skimpiest subs that I've ever seen. There is a reason that this Cousins had no business at dinner time. I think all Cousins have gotten really skimpy on the meat but this one is by far the worst I've seen.
I ordered a sub, and I went got my soda. I sat down, and not even five minutes after I sat down, my sub sandwich was ready. I was pretty impressed that it was ready. I will definitely recommend going to this location. I will even continue going to this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This location helped with a huge order with short notice for our crews. It was MUCH APPRECIATED!
Atmosphere: 5
Food: 5
Service: 5
I am not one to post reviews as I know the effect they can have on a business however I can’t ignore the horrible service of this location anymore. We pre-order using the app 99% of the time where everything is very easy to follow for customizing orders but I truly don’t think they look at any specifics. They just make the standard sandwich that is ordered. This time was no different, my sub had the wrong cheese, my wife’s sub had oil and vinegar selected and neither were added, she also requested tomatoes that were not on the sub. My daughter’s meatball was correct and my son’s kid meal was missing the cookie, fries, and juice box so he just got an over priced ham and cheese sub.
Every time we order fries, I make a note to have them well done but they are always undercooked and soggy. And I will agree with another review that the portions are never consistent. We have ordered two large fries and there are barely enough to make one large fries.
The amount of times I have just ordered a half club with double meat and cheese and only receive a normal club is unbelievable. All subs I am over paying for something and not receiving what was ordered.
Again I don’t think they train any of the kids that work there about attention to detail. I really hope the owner can make some changes or I foresee my family choosing a different location from now on.
Food: 2
Service: 1
We ordered two large fries. This is what we got in our bag. So disappointing
Restaurantji Recommends
Food good, prices on the steep side, service was good, not very friendly. Parking good.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Tuna, Chips
The slowest fast for place I've been to. Orders are always
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Wisconsin Cheese Curds, Cheese Steak
I pre-order my sub from this location all the time and they never mess it up. Keep up the good work Cousins Staff. thank you for the great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, blt, Fries, Cheese Steak
Good food but the price has gone up. Not really worth the cost for fast food. Also can be a bit slow with service. Very clean and store had been redone.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Wisconsin Cheese Curds
Zero customer service.
Atmosphere: 1
Food: 3
Service: 1
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