Owner contacted me right away and made things right. The delivery system is still goofy, and I recommend not using it until Door Dash becomes more reliable in Hayward.
ORIGINAL REVIEW: Do not order delivery! It won't show up and they won't refund you unless you want to jump through hoops and come into the store when a manager is working. Should be able to handle a simple refund right away over the phone. Very disappointed in the managers passing the blame.
Atmosphere: 4
Food: 4
Service: 4
Melody French
The worst service ever. Employee toasted bacon only, then became argumentative when I realized she had not toasted the sandwich. Really. Who gets cold flappy bacon on a sandwich. The boy preparing the sub, crumpled up the spinach, literally, wadded it up and dropped it onto sandwich. The most disgusting thing I have ever experienced. The cashier was just there, no communication at all, didn't even slide sandwich across counter. A sad assembly line to say the least.
Jim Klein
The girl working gave the vibe she did not appreciate the fact that she had a job. She was outside talking to someone when we got there, it must not have been official sandwich business because he left immediately. Unfortunately, we didn’t get the shredded cheese in the pizza, then it wasn’t cut. So my daughter had to eat it like a cookie. My churro wasn’t cooked through, if at all. I mean it was cold. All and all a fairly lackluster stop that left much to be desired.
Atmosphere: 4
Food: 4
Service: 3
Wendy Scidmore
I could eat a subway sandwich everyday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Wesley Rich
Employees are nice and do their job right, but the manager does not know how to run a subway. I ordered one thing and wound up paying for a different sandwich at 1.5X the cost of the one I ordered due to her strange adamancy about the nature of the meats. It should not cost $20 for a single sandwich and a single drink!
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Sandwich
Northwoods Peach Tree (Northwoods Peach Tree)
Nice simple subway that always makes a great sandwich and has a nice section of drinks and chips.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Coca-Cola Classic
Brock Katcher
Line out the door and one person working the store. Jordyn kept her cool and the line moving, though she’s only been here a couple weeks. Bob, give the lady a raise! Maybe a coworker too through the busy season at least!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Kyla McAuliffe
I went in at 7:20 am for breakfast on a Thursday morning and place still wasn't open when suppose to open at 7:00 am. Saw 2 other cars pull in and go to door as well.
Atmosphere: 1
Food: 1
Service: 1
Michael Brau
They made the wrong sub I ordered off the app then they won't credit me told me I needed to come back and exchange it.
They had a girl working there that had practically no training and it was her second day the poor girl was devastated
Dan Rasmussen
I love subway but this is why i dont come in here much, i would give it negative stars if i could. The last 2 times I've been in here it been slow. This time was extremely slow and there was no one in front of me. The kid was sloppy with the sandwiches, even drop one in one of the compartment when wrapping them. The phone also rang and he was talk to another coworker or the boss and proceed to have a conversation with them about another coworker for a couple minutes while we waited for him to finish making the sandwiches. We almsot walk out and look back we should of. This is terrible training he should of called them back when everybody left. Even the guy behind me made a comment and said this is why he never come in here. This will be the last time that I will come in here, not worth the price or aggravation.
Atmosphere: 1
Food: 1
Service: 1
Katy Lynn
Great bunch of employees.. very friendly and efficient
Atmosphere: 5
Food: 5
Service: 5
Alicia Orzel
Fantastic food!
Atmosphere: 5
Food: 5
Service: 5
Zackarion LaRonge
Sometimes this place is a little sketchy but James did a great job.
****Updated from one star to 4****
Owner contacted me right away and made things right. The delivery system is still goofy, and I recommend not using it until Door Dash becomes more reliable in Hayward.
ORIGINAL REVIEW:
Do not order delivery! It won't show up and they won't refund you unless you want to jump through hoops and come into the store when a manager is working. Should be able to handle a simple refund right away over the phone. Very disappointed in the managers passing the blame.
Atmosphere: 4
Food: 4
Service: 4
The worst service ever. Employee toasted bacon only, then became argumentative when I realized she had not toasted the sandwich. Really. Who gets cold flappy bacon on a sandwich. The boy preparing the sub, crumpled up the spinach, literally, wadded it up and dropped it onto sandwich. The most disgusting thing I have ever experienced. The cashier was just there, no communication at all, didn't even slide sandwich across counter. A sad assembly line to say the least.
The girl working gave the vibe she did not appreciate the fact that she had a job. She was outside talking to someone when we got there, it must not have been official sandwich business because he left immediately. Unfortunately, we didn’t get the shredded cheese in the pizza, then it wasn’t cut. So my daughter had to eat it like a cookie. My churro wasn’t cooked through, if at all. I mean it was cold. All and all a fairly lackluster stop that left much to be desired.
Atmosphere: 4
Food: 4
Service: 3
I could eat a subway sandwich everyday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Employees are nice and do their job right, but the manager does not know how to run a subway. I ordered one thing and wound up paying for a different sandwich at 1.5X the cost of the one I ordered due to her strange adamancy about the nature of the meats. It should not cost $20 for a single sandwich and a single drink!
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Sandwich
Nice simple subway that always makes a great sandwich and has a nice section of drinks and chips.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Coca-Cola Classic
Line out the door and one person working the store. Jordyn kept her cool and the line moving, though she’s only been here a couple weeks. Bob, give the lady a raise! Maybe a coworker too through the busy season at least!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I went in at 7:20 am for breakfast on a Thursday morning and place still wasn't open when suppose to open at 7:00 am. Saw 2 other cars pull in and go to door as well.
Atmosphere: 1
Food: 1
Service: 1
They made the wrong sub I ordered off the app then they won't credit me told me I needed to come back and exchange it.
Atmosphere: 4
Food: 1
Service: 4
Ralphie hooks it up ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They had a girl working there that had practically no training and it was her second day the poor girl was devastated
I love subway but this is why i dont come in here much, i would give it negative stars if i could. The last 2 times I've been in here it been slow. This time was extremely slow and there was no one in front of me. The kid was sloppy with the sandwiches, even drop one in one of the compartment when wrapping them. The phone also rang and he was talk to another coworker or the boss and proceed to have a conversation with them about another coworker for a couple minutes while we waited for him to finish making the sandwiches. We almsot walk out and look back we should of. This is terrible training he should of called them back when everybody left. Even the guy behind me made a comment and said this is why he never come in here. This will be the last time that I will come in here, not worth the price or aggravation.
Atmosphere: 1
Food: 1
Service: 1
Great bunch of employees.. very friendly and efficient
Atmosphere: 5
Food: 5
Service: 5
Fantastic food!
Atmosphere: 5
Food: 5
Service: 5
Sometimes this place is a little sketchy but James did a great job.
Atmosphere: 5
Food: 5
Service: 5
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