Awesome people. Great food. Love the drive thru option.
Miley Stadtmueller
Amazing employees, always giving free food!! very good food, always so friendly
Atmosphere: 5
Food: 5
Service: 5
J.J. Klein
Food and staff are always good. Dining room is not taken care of very well. I had to find the least dirty table to sit at today. And there was nobody else in the dining room and at least 5 employees.
Atmosphere: 2
Food: 4
Service: 4
Erika Vanevenhoven
A Jimmy John’s delivery driver hit my legally parked car while making a delivery—with a company sign on his vehicle—but was uninsured at the time. When I contacted the Kaukauna store to resolve the issue, the General Manager told me it wasn’t their problem. When I asked to speak with someone else, she admitted she had been instructed not to provide me with any additional contact information if I called.
I then reached out to Jimmy John’s corporate office, who informed me that the Kaukauna location is privately owned and said my message would be forwarded to the franchisee. That was well over a week ago, and I’ve still received no response.
It’s incredibly frustrating that a business would allow uninsured drivers to make deliveries and then take no responsibility when damage is done. Accidents happen—but ignoring the customer and refusing to help resolve the situation is unacceptable.
Shawn Vandenberg
This location is the worst. They said they ran out bread. I was standing right next to a full cart of bread. I asked what that was for. Online orders. What the hell am I . that is unacceptable.
Atmosphere: 3
Food: 4
Service: 1
Donna Gasbarro
I pick up food orders at every single JJ’s in the Fox Valley area, this location is the worst. It’s the only location that insists 3rd party drivers must fill the drink orders.
That is absolutely NOT TRUE according to our direct delivery policy.
If other drivers are filling drinks, they should not be.
3rd party Drivers pick up full filled orders ONLY! Drivers do not prepare food or fill drinks period!
We also have the option to cancel orders if wait time is longer than 15 minutes.
Katie Paasch
Today I went to Jimmy John's at about 10:10am, google says they open at 10am and lights were on etc. I sat in the drive thru for awhile and no one would come to it. Got so fed up i went to subway instead. Please do better!!!
Service: 1
Anna Rieth
I don’t normally do this but after today’s visit. So I went to JJ in Kaukauna today, sat in the drive thru for 25 minutes. I then asked why so long of a wait and now will have 10 mins to eat lunch , the lady at the window said” Well that’s not my “f word” problem took my card rudely rang it up. Then I asked for her name , she replied I’m not going to give it to you because the manager won’t care! And the Manager refused to talk to me about the situation saying she wasn’t going to deal with the complaint!
Atmosphere: 1
Food: 2
Service: 1
Joseph Bascue
This place should not be in business just a horrible experience 😩.....
Lance Michael
The lobby is closed at 7:45 on a Saturday, terrible place
Good food, I get them every weekend and all of a sudden I'm out of delivery range
Amanda Mallett
As a person that eats only vegetables, I love the way they keep their vegetables fresh. I have never been dissatisfied from a sandwich from this Jimmy Johns.
troy Haley
Slowest jj in Kaukauna wi I've ever been too unbelievably slow and people where just leaving after 15 minutes waiting in drive through
Kenya Heskett
Pretty lame that I paid $2.30 to add bacon to my sandwich and you only gave me 1 slice, I would hope for 2.30 upcharge to be at least 2 or 3 slices but I feel ripped off a bit in that regard... The tomatoes were certainly pushing their expiration and tasted weird... not a good experience at the Kaukauna Jimmy Johns
joshua kramer
stoped in drive through at 850 no one would come to it. Then called while in drive through and was told they close at nine i said it was 852. He said it was nine for them. Good help is hard to find!!!!!!
Awesome people. Great food. Love the drive thru option.
Amazing employees, always giving free food!! very good food, always so friendly
Atmosphere: 5
Food: 5
Service: 5
Food and staff are always good. Dining room is not taken care of very well. I had to find the least dirty table to sit at today. And there was nobody else in the dining room and at least 5 employees.
Atmosphere: 2
Food: 4
Service: 4
A Jimmy John’s delivery driver hit my legally parked car while making a delivery—with a company sign on his vehicle—but was uninsured at the time. When I contacted the Kaukauna store to resolve the issue, the General Manager told me it wasn’t their problem. When I asked to speak with someone else, she admitted she had been instructed not to provide me with any additional contact information if I called.
I then reached out to Jimmy John’s corporate office, who informed me that the Kaukauna location is privately owned and said my message would be forwarded to the franchisee. That was well over a week ago, and I’ve still received no response.
It’s incredibly frustrating that a business would allow uninsured drivers to make deliveries and then take no responsibility when damage is done. Accidents happen—but ignoring the customer and refusing to help resolve the situation is unacceptable.
This location is the worst. They said they ran out bread. I was standing right next to a full cart of bread. I asked what that was for. Online orders. What the hell am I . that is unacceptable.
Atmosphere: 3
Food: 4
Service: 1
I pick up food orders at every single JJ’s in the Fox Valley area, this location is the worst. It’s the only location that insists 3rd party drivers must fill the drink orders. That is absolutely NOT TRUE according to our direct delivery policy. If other drivers are filling drinks, they should not be. 3rd party Drivers pick up full filled orders ONLY! Drivers do not prepare food or fill drinks period! We also have the option to cancel orders if wait time is longer than 15 minutes.
Today I went to Jimmy John's at about 10:10am, google says they open at 10am and lights were on etc. I sat in the drive thru for awhile and no one would come to it. Got so fed up i went to subway instead. Please do better!!!
Service: 1
I don’t normally do this but after today’s visit. So I went to JJ in Kaukauna today, sat in the drive thru for 25 minutes. I then asked why so long of a wait and now will have 10 mins to eat lunch , the lady at the window said” Well that’s not my “f word” problem took my card rudely rang it up. Then I asked for her name , she replied I’m not going to give it to you because the manager won’t care! And the Manager refused to talk to me about the situation saying she wasn’t going to deal with the complaint!
Atmosphere: 1
Food: 2
Service: 1
This place should not be in business just a horrible experience 😩.....
The lobby is closed at 7:45 on a Saturday, terrible place
Restaurantji Recommends
Good food, I get them every weekend and all of a sudden I'm out of delivery range
As a person that eats only vegetables, I love the way they keep their vegetables fresh. I have never been dissatisfied from a sandwich from this Jimmy Johns.
Slowest jj in Kaukauna wi I've ever been too unbelievably slow and people where just leaving after 15 minutes waiting in drive through
Pretty lame that I paid $2.30 to add bacon to my sandwich and you only gave me 1 slice, I would hope for 2.30 upcharge to be at least 2 or 3 slices but I feel ripped off a bit in that regard...
The tomatoes were certainly pushing their expiration and tasted weird... not a good experience at the Kaukauna Jimmy Johns
stoped in drive through at 850 no one would come to it. Then called while in drive through and was told they close at nine i said it was 852. He said it was nine for them. Good help is hard to find!!!!!!
Service: 1
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