Guac Star
120 Broad St, Lake Geneva
(262) 203-5084
Recent Reviews
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Every time we’ve visited the food and waitstaff have been incredible. I love that they have a more simple menu because they seem to have perfected it. It doesn’t ever seem busy when we go which shocks me. I don’t know how this place isn’t packed to the brim always. Bravo to the staff always friendly and on top of everything! Love visiting when we are in town.
Menu choices are very slim, food was OK, $50+ for two simple Mexican meals.
Atmosphere: 2
Food: 3
Service: 3
We tried this place ... Was so excited to try and so unimpressed. On our bill was 3 margaritas (small ones) , and 3 burritos- their queen size no rice and beans either. I left hungry and disappointed. Our bill was eighty dollars. I wish I wouldn't have gone but at least now I know. Was mediocre and expensive! The place is also mediocre in ambiance. Don't bother! Should have known better when the place was empty.
Atmosphere: 2
Food: 1
Service: 2
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Great local spot!! The food is amazing and the best spot all weekend we went to!! If you don’t go here you are missing out!
Atmosphere: 5
Food: 5
Service: 5
The drinks and food were horrible. Not authentic. Just poor quality and taste. How do you mess up a sangria?. Been here before. Because it's local, I wanted to give it another chance. No more.
Atmosphere: 1
Food: 1
Service: 1
Worst food and worst service ?
Terrible service! This establishment made us wait for 8 people seating in the heat outside. Lied and told us they’d provide priority for first seating and proceeded to give another person our table that they were going to use for our family. If your staff doesn’t even know how to seat people then find better staff. Idiots.
Atmosphere: 1
Food: 1
Service: 1
I only gave one start because of first time in our visit there was an issue with the kitchen exhaust and ended up getting up without food but owner was very honest and respective.
Second time we thought give it try and we were told the tables getting ready. It was outside table is where wanted to seat. Some lady came and seat on our table. We asked service member and their response was so vague and unresponsive we felt they did not want the business. I think this restaurant is out from our list when visit next time for sure. Very unprofessional and below one star rating customer service.
Service: 1
The food was so good and the drinks were awesome! The staff was also super friendly and attentive. Love that it's a family operated business too!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I am from Chicago, and we came here with friends and family. We were soooo excited to bring them here for the strong margaritas and food!
We even recommended our parents here, and they came the last time they were in town!
Yesterday we popped in maybe around 605-610, unfortunately we had to cut our time short,
The bartender, when we walked in, he told us he would get to us when he could, we sat down and waited for a few mins - no problem.
He asked us about drinks, all was well
The energy shifted soon after
What really upset my guests and I, was he brought us our drinks, and then asked if we wanted any appetizers (chips, salsa, etc)
I ordered the shareable chips and salsa, guac, and then i TRIED to order a quesadilla for everyone to share
He straight up stopped me mid sentence, and said "I'm not doing that, I'm doing this first (the chips and salsa), I am by myself right now" I just got completely silent and was super pissed, cause I know at my job I don't ever want to be disrespectful and I pride myself on how I handle situations
I was completely shocked cause we have been here 2 other times (early in the day) there is usually a great bartender in the morning. I don't know her name, but she's a younger girl, never gives us any problems when we order what we want.
This guy was just clearly in a bad mood, overwhelmed by the amount of guests (which I manage and work in a restaurant, have for 11 years) the amount of people wasn't nearly as busy as he was saying, there was only a few people in the back corner by the bar
There also was other staff there, (to dispute what he said about being the only one there)
we saw a lady in the back walk to the bathroom, and an older gentleman (I assume was the owner/manager), and he could've simply asked him to help us out and take our order. Why would you be alone running a whole spot with any access to any help? We counted 3 other people there besides him
We were planning on ordering over 20 tacos, appetizers, and then some for our party of 7.
So, after discussing, we decided to take our money elsewhere.
We asked for the check, and his whole demeanor changed, we just wanted to get out of there. I've never treated/been treated like that in my life over as small as someone asking me if I wanted an appetizers, just to cut me off and say "no I'm not doing that" and if you simply were overwhelmed, you should ask for help.
We went somewhere else down the block, spent 300, graciously tipped our server $75, and I'm glad we did.
For our "trouble" that guy would've at least made a good tip off of us, but it just did not work out that way.
I do recommend this place, the owner is super nice, it isn't his fault how his employee acts, but please go early in the day when the younger girl is there, because you don't want to bring people here from out of town, and have the time cut short over someone who clearly wants to brush customers off due to his capacity of what he could handle.
Thanks again,
Atmosphere: 4
Food: 5
Service: 1
STEAK TACOS
3.5/5. Tasty. Meat a little dry. Needs a salsa with it.
BURRITOS
Steak good. Needs a little red and green salsa with it.
Al Pastor. Very nice. Little spicy with a nice pico.
GUAC N CHIPS
Chips were warm. Crunchy and tasty. Guac was solid w a decent portion. Salsa was good. May have been homemade.
JALAPEÑO CUCUMBER MARGARITA
solid. Amazing. So good.
SANGRIA
very solid and tasty. No fruit in it.
ATMOSPHERE
Nice pictures, flexible seating, nice color. A/C was good. With door open, a few flies.
SERVICE
very attentive and kind and helpful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak Tacos with Onion and Cilantro, Chips and Guacamole, 3 Tacos
Very bad experience we had . Please check your bill guys . They will add more items in bill and will not share the bill until you asked for . And then they will argue for hours on that, wasting your time . Arrogance was on his face. PLEASE TRY TO AVOID THIS RESTAURANT
Food, service and dining room were excellent. We lived in Los Angeles for 10 years and got to love Mexican food, this place was on par with LA in quality and service. A definite do over for my wife and I. Exceptional tastes.
Atmosphere: 5
Food: 5
Service: 5
Wonderful service and amazing food!! Even let us use the bathrooms during after hours!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Sala, Chips and Guacamole, Rice and Beans, Chips and Salsa
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