Concern Regarding Discriminatory Treatment at Your Bakery Store.
I am writing to express my disappointment regarding an incident that occurred at your bakery store this morning. While a young staff member was packing my order, I stood near the cashier, preparing to check out. At that moment, an older woman staff, who was assisting an elderly male customer before me was ready to checkout. She unexpectedly told me to move aside and stand near the bakery instead of remaining at the cashier.
This instruction felt unnecessary, as I would have naturally stepped aside to give the elderly customer space without being told. Being singled out in this way made me feel unwelcome and discriminated against, particularly because I was the only Asian person there. The experience was both humiliating and upsetting, leaving me uncomfortable about returning to your store in the future.
I strongly believe that all customers deserve to be treated with fairness and respect, regardless of their background. I urge you to take this matter seriously and ensure that all staff members are trained to provide a welcoming and inclusive environment for everyone.
Joe Simpkins
Friendly and knowledgeable staff member gave great tips and recommendations. Sour dough bread was delish! So was the giant cinnamon roll! Worth a stop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Bakery
Vidhi Mittal
Bought a baguette from farmer’s market in woodstock. It was very flavorful, fresh from inside and crispy on outside..Liked the taste of it
Food: 5
Service: 5
Recommended dishes: Bakery
Connie Steele Henry
This place was awesome, breakfast was on point, definitely a gem in lake Geneva Wi
Don’t second guess just see for yourself
Billy Mitchell
All of the staff greet you with a smile and are extremely helpful. The sourdough is fantastic and I purchased a flourless chocolate cake as a birthday present and it was a hit. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Keith Gwyn
I stopped in to buy cookies and some pastries for Customers as I was passing through. I did not have any myself but I am sure they were delicious! They were a little on the pricey side!! But I have to say that the $30 parking violation I received from the City of Lake Geneva is the biggest reason why I will not go back!
Kimberley Steele
Outstanding service and the staff truly went beyond! Beyond love this place!
Fantastic little pastries. I had the BEST chocolate croissant
Sarah Brakke
My almond croissant was delicious; flaky and not too sweet. Tomorrow I want to try the koign amann! The potato and parmesan breakfast focaccia was also very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Croissant
Suzanne Meyering
Attentive service, delicious breakfast of mushroom omelet, potaoes and sourdough toast. Worth the wait for seating on a busy Sunday morning.
Concern Regarding Discriminatory Treatment at Your Bakery Store.
I am writing to express my disappointment regarding an incident that occurred at your bakery store this morning. While a young staff member was packing my order, I stood near the cashier, preparing to check out. At that moment, an older woman staff, who was assisting an elderly male customer before me was ready to checkout. She unexpectedly told me to move aside and stand near the bakery instead of remaining at the cashier.
This instruction felt unnecessary, as I would have naturally stepped aside to give the elderly customer space without being told. Being singled out in this way made me feel unwelcome and discriminated against, particularly because I was the only Asian person there. The experience was both humiliating and upsetting, leaving me uncomfortable about returning to your store in the future.
I strongly believe that all customers deserve to be treated with fairness and respect, regardless of their background. I urge you to take this matter seriously and ensure that all staff members are trained to provide a welcoming and inclusive environment for everyone.
Friendly and knowledgeable staff member gave great tips and recommendations. Sour dough bread was delish! So was the giant cinnamon roll! Worth a stop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Bakery
Bought a baguette from farmer’s market in woodstock. It was very flavorful, fresh from inside and crispy on outside..Liked the taste of it
Food: 5
Service: 5
Recommended dishes: Bakery
This place was awesome, breakfast was on point, definitely a gem in lake Geneva Wi Don’t second guess just see for yourself
All of the staff greet you with a smile and are extremely helpful. The sourdough is fantastic and I purchased a flourless chocolate cake as a birthday present and it was a hit. Thanks!
Atmosphere: 5
Food: 5
Service: 5
I stopped in to buy cookies and some pastries for Customers as I was passing through. I did not have any myself but I am sure they were delicious! They were a little on the pricey side!! But I have to say that the $30 parking violation I received from the City of Lake Geneva is the biggest reason why I will not go back!
Outstanding service and the staff truly went beyond! Beyond love this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Bread, Almond Croissant, Savory Scone, Macaron, Pretzel
There are very nice people here and the baked goods are delicious.
Atmosphere: 5
Food: 5
Service: 5
The garlic rosemary sourdough is outstanding. Eat a slice plain-so much flavor and a perfect texture. I’ll buy a loaf every week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Bread
Extraordinarily delicious
Restaurantji Recommends
Best breakfast and lunch in LG!
Fantastic little pastries. I had the BEST chocolate croissant
My almond croissant was delicious; flaky and not too sweet. Tomorrow I want to try the koign amann! The potato and parmesan breakfast focaccia was also very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Croissant
Attentive service, delicious breakfast of mushroom omelet, potaoes and sourdough toast. Worth the wait for seating on a busy Sunday morning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Croissant
Nice options, bread is always fresh,
Atmosphere: 5
Food: 5
Service: 5
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