The Getaway on Lake Como

very nice place !! karen is the best!!

WALKED OUT. We came here based on the reviews—huge mistake. Avoid, avoid, avoid. There are so many better options in the area (Café Calamari, The Hunt Club, Pier 290). Our 7:00 PM reservation started off badly when I called at 4:00 PM to request a fireplace table and was told it was first come, first served. Fair enough, so we arrived at 6:20 PM and asked again, offering to wait at the bar—again, denied. Worse, the bar was completely full. They seated us right away, but in the worst possible spot. A server dropped off water without saying a word. We waited over 15 minutes before our actual server finally arrived, and his first words were, “Do you guys know what you want?” No greeting, no introduction, not even a wine menu—just attitude. When we asked for one, he handed it over and walked away. The service was rude, cold, and completely careless. We got our wine, looked at each other, and immediately knew—this wasn’t the vibe. I called The Village Supper Club 10 minutes away, and even though they were fully booked, the manager said, “Come on over, we’ll take care of you.” And they did—phenomenal experience. Meanwhile, The Getaway was a complete disaster. Worst service I’ve ever had, and considering the reviews, I expected much better. I will never go back or recommend this place to anyone. Terrible.

Atmosphere: 1

Service: 1

WALKED OUT. We came here based on the reviews—huge mistake. Avoid, avoid, avoid. There are so many better options in the area (Café Calamari, The Hunt Club, Pier 290). Our 7:00 PM reservation started off badly when I called at 4:00 PM to request a fireplace table and was told it was first come, first served. Fair enough, so we arrived at 6:20 PM and asked again, offering to wait at the bar—again, denied. Worse, the bar was completely full. They seated us right away, but in the worst possible spot. A server dropped off water without saying a word. We waited over 15 minutes before our actual server finally arrived, and his first words were, “Do you guys know what you want?” No greeting, no introduction, not even a wine menu—just attitude. When we asked for one, he handed it over and walked away. The service was rude, cold, and completely careless. We got our wine, looked at each other, and immediately knew—this wasn’t the vibe. I called The Village Supper Club 10 minutes away, and even though they were fully booked, the manager said, “Come on over, we’ll take care of you.” And they did—phenomenal experience. Meanwhile, The Getaway was a complete disaster. Worst service I’ve ever had, and considering the reviews, I expected much better. I will never go back or recommend this place to anyone. Terrible.

We were here for our anniversary last month and for a birthday this month. A few comments:

1. Food is excellent
2. When you make a reservation they ask if it is a special occasion. In both cases we indicated anniversary and birthday. There was NO mention of either occasion when we dined so not sure why the question is asked if there is no acknowledgement of the occasion. I guess my point is if you want to have it acknowledged you need to request it.
3. The table behind us was celebrating a anniversary and the they ordered dessert and the waiter said the dessert was free with birthdays and anniversaries. When our waiter asked if we wanted dessert my husband said 'its your birthday get something if you want'. ordered and was charged. Certainly can afford dessert but somehow feel gyped when someone else is getting a free dessert for their occasion. Consistency would be a good thing in regards to this.

Atmosphere: 4

Food: 5

Service: 4

We went to this restaurant for a dinner. When we arrived, we asked to a 4top table in a warm part of the restaurant. There were plenty of open tables. We were told they were all reserved, and they sat us at a very cold table next to a window. We had to eat with our coats on. We asked for the manager to complain about the seating, and he said the same thing. After we ate, we looked and there were several open tables no one sat down to. We asked to the name of the owner to call and complain. The hostess went to get it and gave us a business card. It was the card of the manager we just talked to. They didn't say anything about this NOT being the owner information, they just wanted to blow us off and have us leave. We got the manager back out and told him how disrespectful and cowardly this was. If they couldn't, or wouldn't, give us the owner's name, they should have said so. We will never go back.

Wife's chicken special was terrible...lasagna was good...very pricey overall...beautiful view

Atmosphere: 5

Food: 3

Service: 5

It is a lovely place on the lake. We had the mimosas, Belgian waffles, and French toast. Everything was very good. I want to go back and try dinner there. The view was very nice. Even had a few boats on the lake. Old school family run feel to the restaurant.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pancake

Wonderful breakfast this past Sunday. Fabulous menu and great service by Cat S! Also best coffee!!! Thank you!

Food was delicious, large portions, amazing view. We went there for dinner and went back next day for breakfast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake

The prime rib skillet was amazing and combined with the view of the lake from the outdoor dining area made a great experience for me .

Atmosphere: 4

Food: 4

Service: 3

One of the best breakfasts we have ever had with excellent service and a great view of the lake! Highly recommend, 5 stars!

Atmosphere: 5

Food: 5

Service: 5

Fantastic setting and great people!! Staff was wonderful, view was spectacular and food was great!

Applebees food/service at a beautiful location- such a missed opportunity for fine dining.

Atmosphere: 5

Food: 3

Service: 3

Great outside seating. Varied menu with delicious options.

Atmosphere: 5

Food: 5

Service: 5

We had the most amazing meal overlooking beautiful Lake Como! Our waitress Lovie took great care of us, and the food was terrific. Best atmosphere, service, and menu! The Prime Rib was tasty and perfectly cooked, and our family enjoyed the pasta dishes and appetizers as well. Highly recommended!!

Atmosphere: 5

Food: 5

Service: 5