The guy taking our order was not interested in taking our order. Seemed like he was half asleep, was leaning against the wall. Had grubby old jeans on. Bring back the uniform clothes like it used to be. At least look somewhat professional.
Atmosphere: 3
Food: 5
Service: 1
Haylie Williams
Last 3 times i tried going here they messed up my order and would not fix it even offered to pay for it for my child. Sandwhich was so sloppy. Management is so rude and always acts as if employees dont mess up. The bigger manager laughs in your face very childish.
Atmosphere: 1
Food: 1
Service: 1
s wilson
The kiosk was open upon my arrival, no one was at the counter. While there the manager told another customer to let her know so the kiosk could be shut down to stop allowing breakfast orders.
Atmosphere: 2
Food: 3
Service: 2
Eric Lowe
Fries were cold, Big Mac was tasteless only the Mac sauce was decent. For one meal I was told to pull forward and waited about 5 minutes. I paid over 10 bucks for food that didn't taste good, and took way to long receive.
Atmosphere: 1
Food: 1
Service: 1
Chris Andrews
Everytime i try to go to Lancaster Wisconsin Mcdonalds for two double cheeseburgers i end up waiting in the drive thru for 15 minutes. I get my food, immediately try a fry and everytime it is rock hard or cold. Same with the patties. This shits ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Mary Henderson
Long wait at drive through. Had to go in to get order. Then my order was wrong. No salt on fries. Unbelievable incompetence.
Atmosphere: 1
Food: 1
Service: 1
Braydon Prisbe
Just tried the 100 nugget challenge. I failed bad but the staff supported me the entire time
Atmosphere: 5
Food: 5
Service: 5
Denise Miller
I placed an order online. When I gave the TWO girls on the drive thru speaker my assigned number, I got no response. When I said “Hello?”, I was met with, “We heard you!”. Well, unless you respond to the customer, they don’t necessarily know you heard them. Then I was told, “We’ll get started making that.” The whole point of online ordering is to lessen the wait for your order. On my way to an appointment in Madison, and my order not getting started until I arrived, I went inside to get the order from the person bringing it out. A girl came out of the kitchen with 2 bags. I asked if one of them was QJ27. She said that is a drive thru order. Which didn’t answer my question. She took the 2 bags out. When she came back in, THEN she decided maybe more information would help! I was again asked about my order. I repeated the number at which point she cut me off and said, “NO. WHAT was in the order!?” I told her if she would let me finish, I was trying to tell her that. Your employee was combative and RUDE! Telling me THAT number is not ON the bag; my name is on the bag, at which point she should have simply asked what my name was! I don’t work at McDonald’s, I supplied the ONLY information given to me by your online app. The only reason I didn’t press the issue when she first came out with the 2 bags was because she wasn’t carrying any coffee, which I ordered AND paid for, but DID NOT GET! I will not only stop going to your location myself, I’ll dissuade ANYONE who will listen not to waste their time AND precious money at your establishment; unless they’re looking for a little abuse!
Atmosphere: 1
Food: 4
Service: 1
Marcie “Squirrel” Lalande
Some of the staff very smiley a d friendly. Others kinda snobby and not so friendly
I don't go there often but when I do the highlight of my visit there is just seeing what they randomly decide to throw in my bag. It cracks me up. That's the only reason why they even deserve a single star. On top of that the employees seem high strung looking for reasons to get upset with customers. Not a comfortable atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Daxton Pomerening
I order from there and this is how I got my bag!The fries were dumped EVERY WERE! I asked the guy if I could have more sweet and sour sauce and he just rolled his eyes and only game me one
Danielle Lewin
Really nice people work here. Never get any order wrong and they have always been decent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Tammy Banker
Always a good place when they have specials like buy 1 get a second for $1
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
doj holden
Will be back soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Sausage, Sausage Burrito, Burger King Chicken Nuggets
The guy taking our order was not interested in taking our order. Seemed like he was half asleep, was leaning against the wall.
Had grubby old jeans on.
Bring back the uniform clothes like it used to be. At least look somewhat professional.
Atmosphere: 3
Food: 5
Service: 1
Last 3 times i tried going here they messed up my order and would not fix it even offered to pay for it for my child. Sandwhich was so sloppy. Management is so rude and always acts as if employees dont mess up. The bigger manager laughs in your face very childish.
Atmosphere: 1
Food: 1
Service: 1
The kiosk was open upon my arrival, no one was at the counter. While there the manager told another customer to let her know so the kiosk could be shut down to stop allowing breakfast orders.
Atmosphere: 2
Food: 3
Service: 2
Fries were cold, Big Mac was tasteless only the Mac sauce was decent. For one meal I was told to pull forward and waited about 5 minutes. I paid over 10 bucks for food that didn't taste good, and took way to long receive.
Atmosphere: 1
Food: 1
Service: 1
Everytime i try to go to Lancaster Wisconsin Mcdonalds for two double cheeseburgers i end up waiting in the drive thru for 15 minutes. I get my food, immediately try a fry and everytime it is rock hard or cold. Same with the patties. This shits ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Long wait at drive through. Had to go in to get order. Then my order was wrong. No salt on fries. Unbelievable incompetence.
Atmosphere: 1
Food: 1
Service: 1
Just tried the 100 nugget challenge. I failed bad but the staff supported me the entire time
Atmosphere: 5
Food: 5
Service: 5
I placed an order online. When I gave the TWO girls on the drive thru speaker my assigned number, I got no response. When I said “Hello?”, I was met with, “We heard you!”. Well, unless you respond to the customer, they don’t necessarily know you heard them. Then I was told, “We’ll get started making that.” The whole point of online ordering is to lessen the wait for your order. On my way to an appointment in Madison, and my order not getting started until I arrived, I went inside to get the order from the person bringing it out. A girl came out of the kitchen with 2 bags. I asked if one of them was QJ27. She said that is a drive thru order. Which didn’t answer my question. She took the 2 bags out. When she came back in, THEN she decided maybe more information would help! I was again asked about my order. I repeated the number at which point she cut me off and said, “NO. WHAT was in the order!?” I told her if she would let me finish, I was trying to tell her that. Your employee was combative and RUDE! Telling me THAT number is not ON the bag; my name is on the bag, at which point she should have simply asked what my name was! I don’t work at McDonald’s, I supplied the ONLY information given to me by your online app. The only reason I didn’t press the issue when she first came out with the 2 bags was because she wasn’t carrying any coffee, which I ordered AND paid for, but DID NOT GET! I will not only stop going to your location myself, I’ll dissuade ANYONE who will listen not to waste their time AND precious money at your establishment; unless they’re looking for a little abuse!
Atmosphere: 1
Food: 4
Service: 1
Some of the staff very smiley a d friendly. Others kinda snobby and not so friendly
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac, Filet-O-Fish
Yikes.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
I don't go there often but when I do the highlight of my visit there is just seeing what they randomly decide to throw in my bag. It cracks me up. That's the only reason why they even deserve a single star. On top of that the employees seem high strung looking for reasons to get upset with customers. Not a comfortable atmosphere.
Atmosphere: 1
Food: 1
Service: 1
I order from there and this is how I got my bag!The fries were dumped EVERY WERE! I asked the guy if I could have more sweet and sour sauce and he just rolled his eyes and only game me one
Really nice people work here. Never get any order wrong and they have always been decent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Always a good place when they have specials like buy 1 get a second for $1
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Will be back soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Sausage, Sausage Burrito, Burger King Chicken Nuggets
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