I ordered a pizza and got the pizza but got the wrong pizza and missing some items from my order. Now I have to wait a total of 45 minutes to receive my pizza cause they have to cook it still
Atmosphere: 1
Food: 1
Service: 1
Ryan Brandon
My experience may not be your experience.
Our order was not ready until 28 minutes after it was supposed to be. I waited with no real communication about how long it would be until it would be ready. When I finally did get my food, it was missing one of the personal pizzas that was meant for my kid. So I got two out of the three. And was only offered a refund for the item - no coupon, no ability to request an additional food item that night.
I tried to ask for a follow-up through the pizza Hut app and didn't hear back.
I highly recommend you don't trust the app and you plan for more time than they tell you. If you have to wait, don't be in the store as the staff just kept yelling at each other.
I did get an apology for the delay from the cashier multiple times but it was too little too late.
This was my first and probably last time going to Pizza Hut. I will take my business elsewhere.
Atmosphere: 2
Food: 4
Service: 1
karen petermann
Would like to acknowledge the employee that tried his hardest to keep a float on Oct 2nd 2025 at like 730pm, when a co worker just up and quit on them. He was able to get back up help and my food was delicious. Those two employees need a raise.
Atmosphere: 3
Food: 4
Service: 4
Aesc
Ordered delivery, pizza never showed up. Called, they never answered the phone.
Atmosphere: 1
Food: 1
Service: 1
Ozzy Ospedale
Sometimes there's a wait during busy times but the food has really been on point the last few months at this new location. The app offers lots of great deals. Living two blocks away makes carryout convenient
Atmosphere: 4
Food: 5
Service: 4
Michael Shackleton
Order was accurate. Food was fresh.
Atmosphere: 5
Food: 5
Service: 5
UNICORNS ON THE FLY
Beautiful new building, great drive through, friendly and quick service, order always accurate. I just wish it was saucier 😋
Atmosphere: 5
Food: 4
Service: 5
Todd M
I see NO WHERE on Pizza Huts site that if they have no drivers that they use door dash and if they don’t deliver it correctly your out money & food and you have to contact door dash even though you didn’t use it. They blame you for the problem and if door dash returns food to Pizza Hut they want to give you the pizza that has been left out for an over an hour. Move to a new store but same crappy staff.Pizza Hut Employees needs to start taking responsibility for their actions! Thought we give Pizza Hut a chance since they moved to a new store but NEVER RETURN TO PIZZA HUT EVER AGAIN!!!! Would give no stars but it won’t let you… When they finally bring its not HOT!!!!
Sidney Coolidge
I did the 6.99 mix and match got pasta, melt, and the 4 soda with free breadsticks with my points. Took them over a hour to get to my house when they got here they gave my food and I said I got drinks too he looked at me and said oh I didnt grab those I'll be back soon with them now they won't answer there phones or anything.💀🤣 dont suggested getting food or anything from here because when I opened my food I had to reheat because it was all cold.
I ordered a pizza and got the pizza but got the wrong pizza and missing some items from my order. Now I have to wait a total of 45 minutes to receive my pizza cause they have to cook it still
Atmosphere: 1
Food: 1
Service: 1
My experience may not be your experience.
Our order was not ready until 28 minutes after it was supposed to be. I waited with no real communication about how long it would be until it would be ready. When I finally did get my food, it was missing one of the personal pizzas that was meant for my kid. So I got two out of the three. And was only offered a refund for the item - no coupon, no ability to request an additional food item that night.
I tried to ask for a follow-up through the pizza Hut app and didn't hear back.
I highly recommend you don't trust the app and you plan for more time than they tell you. If you have to wait, don't be in the store as the staff just kept yelling at each other.
I did get an apology for the delay from the cashier multiple times but it was too little too late.
This was my first and probably last time going to Pizza Hut. I will take my business elsewhere.
Atmosphere: 2
Food: 4
Service: 1
Would like to acknowledge the employee that tried his hardest to keep a float on Oct 2nd 2025 at like 730pm, when a co worker just up and quit on them. He was able to get back up help and my food was delicious. Those two employees need a raise.
Atmosphere: 3
Food: 4
Service: 4
Ordered delivery, pizza never showed up. Called, they never answered the phone.
Atmosphere: 1
Food: 1
Service: 1
Sometimes there's a wait during busy times but the food has really been on point the last few months at this new location. The app offers lots of great deals. Living two blocks away makes carryout convenient
Atmosphere: 4
Food: 5
Service: 4
Order was accurate. Food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Beautiful new building, great drive through, friendly and quick service, order always accurate. I just wish it was saucier 😋
Atmosphere: 5
Food: 4
Service: 5
I see NO WHERE on Pizza Huts site that if they have no drivers that they use door dash and if they don’t deliver it correctly your out money & food and you have to contact door dash even though you didn’t use it. They blame you for the problem and if door dash returns food to Pizza Hut they want to give you the pizza that has been left out for an over an hour. Move to a new store but same crappy staff.Pizza Hut Employees needs to start taking responsibility for their actions! Thought we give Pizza Hut a chance since they moved to a new store but NEVER RETURN TO PIZZA HUT EVER AGAIN!!!! Would give no stars but it won’t let you… When they finally bring its not HOT!!!!
I did the 6.99 mix and match got pasta, melt, and the 4 soda with free breadsticks with my points. Took them over a hour to get to my house when they got here they gave my food and I said I got drinks too he looked at me and said oh I didnt grab those I'll be back soon with them now they won't answer there phones or anything.💀🤣 dont suggested getting food or anything from here because when I opened my food I had to reheat because it was all cold.
Atmosphere: 1
Food: 1
Service: 1
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