Horrible service experience. They forgot our sandwich that we ordered, or only food for working all night in a hospital. Night manager was very rude . She almost hung up on me when I was trying to get the situation fixed. Told me she couldnât deliver another sandwich, this was almost a whole hour before they closed. Horrible experience. Our unit will never order there again.
Morgan M
They've only messed my order up one time in 2 years and they courteously corrected it right away. Friendly, prompt staff. Good food in a timely fashion.
Atmosphere: 4
Food: 4
Service: 5
Gregory Boyer
Brings me back to the old slogan...subs so fast you'll freak, these guys are fast &. accurate, very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Lois Lenzo
I have ordered many times from the Marshfield location. This time i never recieved my order when i called they sai the driver knocked several times i was here nobody knocked. They argued with me saying they left it at the DMV which is across the strrt 503 cherry which is a office building i live at 503 vine.The staff were extremely rude like it was my fault looking for free food then i cancelled she said my refund will not be given less than 7 days. This is ridiculous!!!! I will never ever order again from you and the girl and manager should be fired. I want my money now Lois Lenzo Marshfield Wi. I called severl times and left a message as well. I live on VINE NOT AT 503 AT THE DMV.
Service: 1
Bruce Cunha
I stopped in three weeks back. Noted they were fixing the cement in front of the door.
Wife went there today. There is a piece of cardboard that is in the lower part of the door warning of the hole in the concrete. The door was open, so my wife did not see the sign. She tripped on the hole, but fortunately caught herself.
Totally understand acceptable hazard for the public. There is no reason that this is not covered.
Sarah Preston
The service itself was terrible as corporate manager decides voiding our order instead of tactically telling us they canât deliver. Ultimately forcing a disabled person leave the house to pick up an order that he again had to pay twice to an already paid order. They recharged the same card now tieing up the fund twice over. He paid twice for one order while almost falling if he didnât notice the sidewalk. A small cardboard isnât enough of a warning especially if itâs with ink pen. The new corporate manager isnât right for Marshfield and is giving terrible service. If youâre not 5 minutes in front of your door. Iâd not bother ordering or getting this âdeliveryâ service anymore. They used to be great now not even worth buying.
Atmosphere: 1
Food: 4
Service: 1
Tracy Paschke
Beach Club every time.,. just cannot pass it up.
Atmosphere: 5
Food: 5
Service: 5
Kurt Officer
This place is very nice to have lunch
Kirsten Tertin
Paid 30 dollars and got really bad service and food. This place has so much potential, and it's sad to see the employees not care.
Our experiences are not consistent and that's frustrating. It's not worth paying high prices and not knowing if we will get 3 pieces of lettuce, miss the cheese we got upcharged for, and there's never a friendly face at the window- the gals never seem to want to be there. We will go elsewhere for our options for a while and see if it changes in a few months. But for now, ya lost me.
This will be our last time visiting this specific Jimmy Johns in Marshfield. My partner and I have ordered here 3 separate times, and we had complications each time. The food was phenomenal, but no longer worth the trouble we've gone through.
The first and second time we've ordered was due to the delivery driver unfortunately not being able to find our place, yet we still would wait 1-2 hours for our food.
Today we visited, and we decided to do a mobile pick up instead to avoid the previous issue. The app claimed our order was ready, and we went inside. The employee asked the manager about the order. The manager interrupted the employee and was very rude to her. She said she would "get to it". My partner and I waited almost half an hour for our order, when I politely asked if we had it ready. They had it sitting in the bag on the counter behind the registers. The gentleman who handed the bag to me was very polite and apologized for the wait.
Overall, I do not blame the employees. The poor management style the manager has created dissatisfaction for my significant other and myself. The manager's rudeness was uncalled for, and I hope the employees find a better leader or even a better place of work to avoid the unqualified management at this store.
Atmosphere: 3
Food: 5
Service: 1
Jeff Barnes
Almost didn't eat here because of the reviews, but really wanted JJ. Experience was good. Sandwich was made with plentiful ingredients and was one of the best JJ sandwiches I have had.
Atmosphere: 4
Food: 5
Service: 4
Alissa Small
Wonât wrap meat separately for a pregnant woman who is supposed to heat up cold cut meats prior to eating them. Lost my business.
Casey Wertish
Clean however CANT READ I ordered 2 sandwiches my husbandâs sandwich was supposed to have jalapeno peppers and mustard well they put it on my sandwich. Iâm so pissed. Itâs so simple and they canât read the receipt not happyâŠnot happy at all. Last order I ordered my free cookie I never got it they said it was in the bag got home and it wasnât in there. I get they have to be âfreakyâ fast but pay attention and READ!!!!!
Nice employees but VERY slow!đ
Atmosphere: 5
Food: 5
Service: 1
Horrible service experience. They forgot our sandwich that we ordered, or only food for working all night in a hospital. Night manager was very rude . She almost hung up on me when I was trying to get the situation fixed. Told me she couldnât deliver another sandwich, this was almost a whole hour before they closed. Horrible experience. Our unit will never order there again.
They've only messed my order up one time in 2 years and they courteously corrected it right away. Friendly, prompt staff. Good food in a timely fashion.
Atmosphere: 4
Food: 4
Service: 5
Brings me back to the old slogan...subs so fast you'll freak, these guys are fast &. accurate, very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I have ordered many times from the Marshfield location. This time i never recieved my order when i called they sai the driver knocked several times i was here nobody knocked. They argued with me saying they left it at the DMV which is across the strrt 503 cherry which is a office building i live at 503 vine.The staff were extremely rude like it was my fault looking for free food then i cancelled she said my refund will not be given less than 7 days. This is ridiculous!!!! I will never ever order again from you and the girl and manager should be fired. I want my money now
Lois Lenzo Marshfield Wi.
I called severl times and left a message as well. I live on VINE NOT AT 503 AT THE DMV.
Service: 1
I stopped in three weeks back. Noted they were fixing the cement in front of the door.
Wife went there today. There is a piece of cardboard that is in the lower part of the door warning of the hole in the concrete. The door was open, so my wife did not see the sign. She tripped on the hole, but fortunately caught herself.
Totally understand acceptable hazard for the public.
There is no reason that this is not covered.
The service itself was terrible as corporate manager decides voiding our order instead of tactically telling us they canât deliver. Ultimately forcing a disabled person leave the house to pick up an order that he again had to pay twice to an already paid order. They recharged the same card now tieing up the fund twice over.
He paid twice for one order while almost falling if he didnât notice the sidewalk. A small cardboard isnât enough of a warning especially if itâs with ink pen.
The new corporate manager isnât right for Marshfield and is giving terrible service. If youâre not 5 minutes in front of your door. Iâd not bother ordering or getting this âdeliveryâ service anymore. They used to be great now not even worth buying.
Atmosphere: 1
Food: 4
Service: 1
Beach Club every time.,. just cannot pass it up.
Atmosphere: 5
Food: 5
Service: 5
This place is very nice to have lunch
Paid 30 dollars and got really bad service and food. This place has so much potential, and it's sad to see the employees not care.
Our experiences are not consistent and that's frustrating. It's not worth paying high prices and not knowing if we will get 3 pieces of lettuce, miss the cheese we got upcharged for, and there's never a friendly face at the window- the gals never seem to want to be there. We will go elsewhere for our options for a while and see if it changes in a few months. But for now, ya lost me.
Restaurantji Recommends
Jimmy's subs are just always ok...
This will be our last time visiting this specific Jimmy Johns in Marshfield. My partner and I have ordered here 3 separate times, and we had complications each time. The food was phenomenal, but no longer worth the trouble we've gone through.
The first and second time we've ordered was due to the delivery driver unfortunately not being able to find our place, yet we still would wait 1-2 hours for our food.
Today we visited, and we decided to do a mobile pick up instead to avoid the previous issue. The app claimed our order was ready, and we went inside. The employee asked the manager about the order. The manager interrupted the employee and was very rude to her. She said she would "get to it". My partner and I waited almost half an hour for our order, when I politely asked if we had it ready. They had it sitting in the bag on the counter behind the registers. The gentleman who handed the bag to me was very polite and apologized for the wait.
Overall, I do not blame the employees. The poor management style the manager has created dissatisfaction for my significant other and myself. The manager's rudeness was uncalled for, and I hope the employees find a better leader or even a better place of work to avoid the unqualified management at this store.
Atmosphere: 3
Food: 5
Service: 1
Almost didn't eat here because of the reviews, but really wanted JJ. Experience was good. Sandwich was made with plentiful ingredients and was one of the best JJ sandwiches I have had.
Atmosphere: 4
Food: 5
Service: 4
Wonât wrap meat separately for a pregnant woman who is supposed to heat up cold cut meats prior to eating them. Lost my business.
Clean however CANT READ I ordered 2 sandwiches my husbandâs sandwich was supposed to have jalapeno peppers and mustard well they put it on my sandwich. Iâm so pissed. Itâs so simple and they canât read the receipt not happyâŠnot happy at all. Last order I ordered my free cookie I never got it they said it was in the bag got home and it wasnât in there. I get they have to be âfreakyâ fast but pay attention and READ!!!!!
Food: 1
Service: 1
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