We stayed at the Holiday Inn for one night for an event in Marshfield. Since there was no continental breakfast with our hotel stay, we decided to order takeout from The Rivers and eat in our room. I looked up the menu online, before I called. When I started to place my order, I was told that the menu has changed and what I wanted to order is no longer available. I let the person know that this menu is on their own website, so maybe someone should make an update. I was told it was up to the upper management to do. I proceeded to order, looking at different things on the old menu and was told that pretty much everything I wanted was no longer available. I asked the person on phone what they do offer and ended up ordering ham, cheese & mushroom omelet with hashbrowns, and steak & egg breakfast plus coffee, with cream and sugar.
I asked how long will it take and the person said that they don't know because there is a new cook... I was ready to cancel my order and I regret not doing so. We agreed that the restaurant will call me once the food is ready.
It took 30 minutes on Sunday morning to get the food ready. My husband walked downstairs to pick it up. To my surprise, he came back with just one box. There was no omelet. They forgot half of our order! The coffee was black - no cream or sugar. The steak & egg breakfast was beyond grease. They asked me how I wanted my steak done (I requested medium), but the meat was so thin, that it was cooked to "well done". There was only one yolk, so I assume one egg. The menu states 2 eggs with this dish.
Why am I taking the time to write all of this? Because you can't make it up. Do yourself a favor and don't order takeout from The Rivers. The dine-in experience may be different, but for takeout this was my worst experience ever. Thankfully, we were not charged for the missing omelet, which makes me wonder if the person who took my order over the phone has ever done it before. Looks like half of the order was lost. Or maybe someone else got it?
Food: 1
Service: 1
Bobby Guzman
I went in this morning for breakfast, two employees got from a table without saying a word to me and walked off into the other room, I sat there for a sec no one said anything to me so I left
Rob Klein
Loved the breakfast!! Pancakes tasted amazing, the bacon was just right, the coffee was tasty too! Karen was just the best and made the morning a wonderful experience!!
Atmosphere: 5
Food: 5
Service: 5
Michael Steinwagner
Great place to eat and the service is great.
Atmosphere: 5
Food: 5
Service: 5
R L
The place has a nice atmosphere, we were greeted and seated promptly. They had one host and one waiter. Placed our order. Got drinks and the waited. We had one miss order which we sent back, the fried fish was hot , everything thing else was cold, potatoes, baked fish was very cold, we were shorted bread and coleslaw, which was listed on menu. Service was horrible, Server never came back, we had to chase him down for the bill,
Atmosphere: 3
Food: 1
Service: 1
Sheila Dietel
Wednesday night was slow. But glad we went. It was a nice time and very comfortable with less people there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackened Prime Rib Special
Rose Camargo
Food and service is really good. My family enjoyed everything from the appetizers to the dinner plates!
Atmosphere: 5
Food: 5
Service: 5
Rosa Camargo
Food was so good! Thank you .
Service was good too. My family really enjoyed it.
Todd Coons
Honestly the food was okay I biscuits and gravy seemed like the kitchen was overwhelmed my friend had ordered a mushroom ham and cheese omelette and she got they were overwhelmed by the volume of people in the restaurant the young man serving restaurant did a good job but one guy can't make 16
Atmosphere: 4
Food: 4
Service: 5
Kaitlin Bauer
Went for a ladies event where we had rented the small room. Our server Brian was attentive and accommodating. I ordered the chicken pesto sandwich with fries. It was very tasty!
Eat here every time work has me staying in Marshfield and I've never been disappointed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Walleye Cakes, Jambalaya
Jesse Schneider
We were the first ones in the place. We were seated and waited 10 minutes before someone came to our table. Meanwhile another couple came in and were seated. They were able to order shortly after they were seated while we still did not have anyone come to our table. Finally the bartender came and took our order. We watched the other couple get their food and eat their meal. 45 minutes after we ordered I asked about our food cause the bartender never came back and was busy in the bar. The lady came back and said there was a problem with the printer and our order never went in. There were just the 2 tables and could not get things right. Will never go back and will not suggest anyone go there.
Atmosphere: 1
Food: 1
Service: 1
Ryan Luder
Went to dinner on a busy night in Marshfield. Rivers didn't look that busy so we decided to get for the first time. Friend and I got to the bar which the bartender seen us and said he'd be right back to serve us our drinks. There were 4 people at the bar. We waited for 5 minutes til our 3 party arrived. No service at the bar yet so decided to get seated. Place had about 5 tables with people. We got seated and given menus. Brought us water and took our food order. Didn't see the waiter til he brought our food. One person ordered chicken ceaser salad and my friend and I had burgers and fries. Waiter never took drink order. But we did have water. The food came out. The salad and burger for my friend. Said mine wld be on its way. The salad was lacking the chicken..and after 15 pr 20 minutes when my friends were done eating. I got up and paid the bill. Minus my food which I never received. I asked for my food to be removed from the bill. Seemed like they wanted a thank you from me because they were taking the food I didn't receive off my bill for me. First experience and diffinately the last.
Atmosphere: 1
Food: 1
Service: 2
Denise Topps
Wonderful dining experience. The staff is so nice and pleasant. Food is amazing!
Atmosphere: 5
Food: 5
Service: 5
Olivia Warren
Brought my mom here for her birthday dinner, and our meals were amazing!! Service was so good, everything was clean, and we had the best time :) the ribeye and the chicken piccata meals were so good!!! We will be back 100% Some music would be a great addition to the environment ?
We stayed at the Holiday Inn for one night for an event in Marshfield. Since there was no continental breakfast with our hotel stay, we decided to order takeout from The Rivers and eat in our room.
I looked up the menu online, before I called.
When I started to place my order, I was told that the menu has changed and what I wanted to order is no longer available. I let the person know that this menu is on their own website, so maybe someone should make an update. I was told it was up to the upper management to do.
I proceeded to order, looking at different things on the old menu and was told that pretty much everything I wanted was no longer available.
I asked the person on phone what they do offer and ended up ordering ham, cheese & mushroom omelet with hashbrowns, and steak & egg breakfast plus coffee, with cream and sugar.
I asked how long will it take and the person said that they don't know because there is a new cook... I was ready to cancel my order and I regret not doing so. We agreed that the restaurant will call me once the food is ready.
It took 30 minutes on Sunday morning to get the food ready. My husband walked downstairs to pick it up. To my surprise, he came back with just one box. There was no omelet. They forgot half of our order! The coffee was black - no cream or sugar.
The steak & egg breakfast was beyond grease. They asked me how I wanted my steak done (I requested medium), but the meat was so thin, that it was cooked to "well done". There was only one yolk, so I assume one egg. The menu states 2 eggs with this dish.
Why am I taking the time to write all of this? Because you can't make it up.
Do yourself a favor and don't order takeout from The Rivers. The dine-in experience may be different, but for takeout this was my worst experience ever. Thankfully, we were not charged for the missing omelet, which makes me wonder if the person who took my order over the phone has ever done it before. Looks like half of the order was lost. Or maybe someone else got it?
Food: 1
Service: 1
I went in this morning for breakfast, two employees got from a table without saying a word to me and walked off into the other room, I sat there for a sec no one said anything to me so I left
Loved the breakfast!! Pancakes tasted amazing, the bacon was just right, the coffee was tasty too! Karen was just the best and made the morning a wonderful experience!!
Atmosphere: 5
Food: 5
Service: 5
Great place to eat and the service is great.
Atmosphere: 5
Food: 5
Service: 5
The place has a nice atmosphere, we were greeted and seated promptly. They had one host and one waiter. Placed our order. Got drinks and the waited. We had one miss order which we sent back, the fried fish was hot , everything thing else was cold, potatoes, baked fish was very cold, we were shorted bread and coleslaw, which was listed on menu. Service was horrible, Server never came back, we had to chase him down for the bill,
Atmosphere: 3
Food: 1
Service: 1
Wednesday night was slow. But glad we went. It was a nice time and very comfortable with less people there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackened Prime Rib Special
Food and service is really good. My family enjoyed everything from the appetizers to the dinner plates!
Atmosphere: 5
Food: 5
Service: 5
Food was so good! Thank you . Service was good too. My family really enjoyed it.
Honestly the food was okay I biscuits and gravy seemed like the kitchen was overwhelmed my friend had ordered a mushroom ham and cheese omelette and she got they were overwhelmed by the volume of people in the restaurant the young man serving restaurant did a good job but one guy can't make 16
Atmosphere: 4
Food: 4
Service: 5
Went for a ladies event where we had rented the small room. Our server Brian was attentive and accommodating. I ordered the chicken pesto sandwich with fries. It was very tasty!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Eat here every time work has me staying in Marshfield and I've never been disappointed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Walleye Cakes, Jambalaya
We were the first ones in the place. We were seated and waited 10 minutes before someone came to our table. Meanwhile another couple came in and were seated. They were able to order shortly after they were seated while we still did not have anyone come to our table. Finally the bartender came and took our order. We watched the other couple get their food and eat their meal. 45 minutes after we ordered I asked about our food cause the bartender never came back and was busy in the bar. The lady came back and said there was a problem with the printer and our order never went in. There were just the 2 tables and could not get things right. Will never go back and will not suggest anyone go there.
Atmosphere: 1
Food: 1
Service: 1
Went to dinner on a busy night in Marshfield. Rivers didn't look that busy so we decided to get for the first time. Friend and I got to the bar which the bartender seen us and said he'd be right back to serve us our drinks. There were 4 people at the bar. We waited for 5 minutes til our 3 party arrived. No service at the bar yet so decided to get seated. Place had about 5 tables with people. We got seated and given menus. Brought us water and took our food order. Didn't see the waiter til he brought our food. One person ordered chicken ceaser salad and my friend and I had burgers and fries. Waiter never took drink order. But we did have water. The food came out. The salad and burger for my friend. Said mine wld be on its way. The salad was lacking the chicken..and after 15 pr 20 minutes when my friends were done eating. I got up and paid the bill. Minus my food which I never received. I asked for my food to be removed from the bill. Seemed like they wanted a thank you from me because they were taking the food I didn't receive off my bill for me. First experience and diffinately the last.
Atmosphere: 1
Food: 1
Service: 2
Wonderful dining experience. The staff is so nice and pleasant. Food is amazing!
Atmosphere: 5
Food: 5
Service: 5
Brought my mom here for her birthday dinner, and our meals were amazing!! Service was so good, everything was clean, and we had the best time :) the ribeye and the chicken piccata meals were so good!!! We will be back 100% Some music would be a great addition to the environment ?
Atmosphere: 5
Food: 5
Service: 5
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