The absolute worst Arby's I've ever been to. Disgusting floors and staff. They should be audited! Don't eat here. Take your money elsewhere trust me!
Atmosphere: 1
Food: 1
Service: 1
Gfys
Got overcharged, wrong food. The kid with the mullet that was outside in the white blazer with the manager walked into the kitchen took his hat off and shook his head then preceded to take a big sip of his drink and put his dirty cup into the ice. Disgusting. Was just there 8/10/25 drive thru acted like we bothered her, not a single person there but us. Omg that is why no one goes there.
Atmosphere: 1
Food: 1
Service: 1
Wayne P
Still can't beat the original roast beef sandwich. Happy to see potatoes cakes back.
Atmosphere: 3
Food: 5
Service: 4
Chuck Wiggy
Pleasant staff
Atmosphere: 4
Food: 5
Service: 4
Ben Busch
I have used the Mauston store on several occasions for hosting large parties and get 8-15 pounds of roast beef and buns(Order a couple days in advance). The manager at this store(Kim) is FANTASTIC. Customer service is wonderful, she's friendly, accommodating and the place is spotless. Everyone always loves the sandwiches since it's something different than a normal cookout. 100% recommend this Arby's location.
Atmosphere: 5
Food: 5
Service: 5
Dawn Cooper
Very clean, friendly and fast service.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Marie
I placed an online order for pickup and the meals I ordered had shakes and there is an upcharge for those. I get to the drive thru to get my order because it says it's ready and get told they closed down the shake machine early for cleaning so I would have to pick another drink. They wanted me to pick another drink at the shake price so I asked for a refund. They only gave me a refund for the upcharge after waiting over 20 minutes for them to figure it out. The lady was so rude! She expected us to leave without a drink with the meals and when we asked for the drinks since we still paid for them, the attitude she gave was unacceptable. The whole time her attitude was unacceptable. I will not be going back due to the attitude and her trying to scam us multiple times.
Gretchen Willis
Clean restaurant. Food was ready quickly and counter staff were very friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Sebastian Warren
I absolutely adore Arby's! Every time I crave something delicious, this is my go-to place. The menu is full of mouth-watering options, and the flavors are always satisfying. Plus, I appreciate how quickly they serve my meal, making it perfect for a busy day or when I just want to indulge. It’s a delightful experience every time I visit!
Atmosphere: 5
Food: 5
Service: 5
Trent Mueller
Kimberly the manager went over the top to help us on a last minute large order. Very appreciative of the service.
The absolute worst Arby's I've ever been to. Disgusting floors and staff. They should be audited! Don't eat here. Take your money elsewhere trust me!
Atmosphere: 1
Food: 1
Service: 1
Got overcharged, wrong food. The kid with the mullet that was outside in the white blazer with the manager walked into the kitchen took his hat off and shook his head then preceded to take a big sip of his drink and put his dirty cup into the ice. Disgusting. Was just there 8/10/25 drive thru acted like we bothered her, not a single person there but us. Omg that is why no one goes there.
Atmosphere: 1
Food: 1
Service: 1
Still can't beat the original roast beef sandwich. Happy to see potatoes cakes back.
Atmosphere: 3
Food: 5
Service: 4
Pleasant staff
Atmosphere: 4
Food: 5
Service: 4
I have used the Mauston store on several occasions for hosting large parties and get 8-15 pounds of roast beef and buns(Order a couple days in advance). The manager at this store(Kim) is FANTASTIC. Customer service is wonderful, she's friendly, accommodating and the place is spotless. Everyone always loves the sandwiches since it's something different than a normal cookout. 100% recommend this Arby's location.
Atmosphere: 5
Food: 5
Service: 5
Very clean, friendly and fast service.
Atmosphere: 5
Food: 5
Service: 5
I placed an online order for pickup and the meals I ordered had shakes and there is an upcharge for those. I get to the drive thru to get my order because it says it's ready and get told they closed down the shake machine early for cleaning so I would have to pick another drink. They wanted me to pick another drink at the shake price so I asked for a refund. They only gave me a refund for the upcharge after waiting over 20 minutes for them to figure it out. The lady was so rude! She expected us to leave without a drink with the meals and when we asked for the drinks since we still paid for them, the attitude she gave was unacceptable. The whole time her attitude was unacceptable. I will not be going back due to the attitude and her trying to scam us multiple times.
Clean restaurant. Food was ready quickly and counter staff were very friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
I absolutely adore Arby's! Every time I crave something delicious, this is my go-to place. The menu is full of mouth-watering options, and the flavors are always satisfying. Plus, I appreciate how quickly they serve my meal, making it perfect for a busy day or when I just want to indulge. It’s a delightful experience every time I visit!
Atmosphere: 5
Food: 5
Service: 5
Kimberly the manager went over the top to help us on a last minute large order. Very appreciative of the service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came in for lunch. Got to hear the employees discussing that they thought I was gay. Made my day. Disgusting behavior. Won’t be back.
Atmosphere: 1
Food: 3
Service: 1
Some workers have quite the attitude
Atmosphere: 5
Food: 5
Service: 3
Great staff, very helpful, very patient. Atmosphere likely varies depending on how busy the store is when you visit!
Great staff, very helpful, very patient. Atmosphere likely varies depending on how busy the store is when you visit!
Atmosphere: 4
Food: 5
Service: 5
Good roast beef curly fries and a Jamocha shake.
Atmosphere: 5
Food: 4
Service: 4
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