Culver’s
4700 Farwell St, McFarland
(608) 838-6667
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Was the only car waiting, had a curbside order. I followed all instructions, said I was there, then proceeded to wait 15 minutes for nobody to bring out my food. Walked in and saw at least 10 employees chatting and not working on anything. They seemed confused about my order’s existence. This location messes up my order in some way every time I’m here, not up to the culvers standard at all.
Atmosphere: 2
Food: 2
Service: 1
Made my order wrong twice. I ordered a 1 scoop hot fudge and hot Carmel and a another 1 scoop with hot carmel. Both were not made with hot fudge or Carmel and when my daughter went in they still didn't get the right. I did not receive a receipt at all. How incompetent can a group of people be to get such a simple order wrong not once but twice.
Atmosphere: 1
Food: 1
Service: 1
I don't do fast food unless I am desperate. Well, today I was desperate and really wanted, hot fresh food so chose Culver's. Plus I am a mile down the road so super fresh, fast food. Got there and no one was in front, no one behind (at first), ordered, paid, got my number and around the corner I sit. Took a bit, but hey, that's the price of made to order. Got the food, drove down the street and hurried in to eat. To my dismay my food was cold. Cheese slices not even hardly melted, fries a tad bit warmer. Not good food at all, not close to the standard of other Culver's I have had. Fries had a strange aftertaste, just very disappointing. This was my worst Culver's food that I have had. It's been a minute since I've gone, is it not made to order anymore? Don't think I will go to this one again.
Food: 1
Service: 4
I am disappointed as I type this review because I had to witness the manager use the restroom inside of the stall and return to work without washing his hands claiming he was in a such a rush to get back to work to help the drive through out that urgently needed him. So he decided to wash his hands in the kitchen sink after touching the bathroom door with his bare hands on the way out🤮
This is the worst Culver’s in America. I just went through the drive-through and ordered a chocolate malt with Heath bar. The drink that I received is like chocolate milk. I don't know how they can call this a shake or a malt.
Culver's used to be good. Now they suck.
Atmosphere: 1
Food: 1
Service: 1
Very fast and attentive, 10/10
Parking: A very large space
Atmosphere: 5
Food: 5
Service: 5
Worst Culver's visit of my life. 😭
I was running late for work and wanted food quick and I love Culver's, so decided to stop omw. Went through the drive-thru. I told them I'd have a gluten allergy, said all I wanted was a piece of chicken and American cheese on it. (Also got a side of broccoli with cheese sauce and a small fry) i get to the window, pay, get my receipt and they charged me for a gluten-free bun... not big deal, I went in and told them i didn't want the bun, that I didn't ask for it. They put the order together, guy shows me the chicken... all veggies on it. Even the lady at the counter told him all I wanted was a piece of chicken with cheese on it. So they redo it. Shows me again. Chicken and cheese, but they put the cheese on the bottom so it stuck to the paper inside and wouldn't come off. Then the guys looking at me like why aren't you leaving?? I said you charged me for the gluten-free bun that I didn't want. Guy deadpan's at me... then finally gives me my refund. Making it seem like it was MY FAULT. I was nice and respectful the whole time, cause accidents happen. But I'll never stop at this location again. 😭🤬
Atmosphere: 1
Food: 3
Service: 1
The Culver's experience is almost always good. I appreciate the service and kindness of the people at this one though.
Atmosphere: 4
Food: 4
Service: 5
Fun Place felt very welcome.
Atmosphere: 5
Food: 5
Service: 5
Had a pretty awful interaction with one of the employees. I ordered 2 items, one of which was a medium drink. Both items were entered into the screen correctly, however upon being cashed out, I was never handed the drink cup. Not a huge deal, right? So I go to grab one of the drink cups that are sitting out on the COUNTERS, and the cashier grabs the cup out of my hand and snaps at me, claiming that I didn’t purchase a drink. I could understand being uncertain about whether or not a customer purchased a drink with long orders, but like I said, the drink was one of TWO items. This is not an uncommon occurrence either. I go here frequently, and I’d say more times than not, I HAVEN’T been handed my cup. It’s a relatively minor issue, but being snapped at was enough to make me write this review.
There are 2 takeaways here:
- Make sure customers are handed their cup UPON ORDERING. This has been an issue far too many times.
- If it is that much of a PROBLEM having customers grabbing drinks that they PAID for, the drink cups should be OFF the counter. There is literally no reason to have them there. There are cup dispensers behind the counter for that EXACT reason.
I am happy to remove this review if management sees and fixes this issue.
Restaurantji Recommends
Bread was flat, they forgot the mayo. And I ordered Chrispy fries , didn't get that.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fish and Chips, Butterburger Cheese, Burger, Scoop Frozen Custard
This Culver location went to great lengths to landscape BEAUTIFULLY. One of the cleanest culvers I've ever seen. The atmosphere inside is absolutely amazing, beautiful orchids and the layout gives so much privacy. Phenomenal job guys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
First time at a Culver’s and it was excellent. The place was packed but it was sufficiently staffed to handle the traffic. The food was excellent. I hope they build a location in PA!
Atmosphere: 5
Food: 5
Service: 5
I love this Culver’s they are always helpful if you need anything, I don’t even need to eat up
and ask for something because they are there to help you, the food is amazing 100% recommend.
Parking: The parking is wonderful, they have a lot of parking by the back.
Kid-friendliness: They are so sweet with kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Burger
My favorite culver's! I go here during my lunch break. I pre order for pickup and by the time I get there the order is hot and ready. The manager recognizes me and greets me every time. The food is always delicious. The staff are courteous and work very hard. Your efforts are appreciated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
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