Disappointed in the service we got today every time I’ve come here the employees are very understanding and nice. We order food and go home and realize they didn’t make something we ordered right so we go back and ask nicely to just get it fixed. Got some nasty attitude and said he knew what he put in there so only got one item fixed. I work in food service so I understand having a bad day but just a disappointing experience.
Atmosphere: 2
Food: 3
Service: 2
Rebecca Knox Captain Save A Home (Captain Save A Home)
Very clean and excellent service. I traveled to this location specifically because they had the best reviews. I loved the fried Usinger bologna sub and hope it becomes a permanent menu item.
Candice Mueller
Cleanest Cousins around, friendly staff, efficient, and wonderful food.
Angie King
Ordered online yesterday (Jan 1, 2025) with no indication that this location was closed for New Years Day. We arrived to find a handwritten note on the door saying it was closed. They had no problem still charging our card for the $50 worth of food we were trying to get. We ended up driving over to the one in Thiensville but we were on our way out of town and this added a bunch of time on to our trip which was annoying.
Because we've had great experiences at this location every other time, I assume this will all get worked out. But maybe turn off your online ordering if you aren't going to be open on a specific day.
Atmosphere: 3
Food: 5
Service: 4
Todd Stapleman (Odd)
This location is always good. Pleasant service at a reasonable price
I like ordering from this location but most of the time they close before the time stated on the website or the posted hrs. They also run out of food and don’t make more. It’s very frustrating and disappointing
Joe Madden
I came to Cousins on Sunday, June 23rd at 1pm and had an odd experience. The door was locked and there was a man wiping down tables just on the other side of the glass. Tapped on the door and was ignored. The hours were supposed to be 10am to 7pm. No special message on the door. They do a great job here. Baffled in Mequon.
Atmosphere: 4
Food: 5
Service: 5
Brad G
Staff is great here! Great customer service. Props to store manager and team for running things efficiently
Atmosphere: 5
Food: 5
Service: 5
Nate Kressin
Happy employees, delivered food to table, good food.
Great subs here.
Atmosphere: 4
Food: 4
Service: 4
Please bring cousins back to Minnesota
Atmosphere: 4
Food: 5
Service: 3
Good service a n d food
Atmosphere: 5
Food: 5
Service: 5
Disappointed in the service we got today every time I’ve come here the employees are very understanding and nice. We order food and go home and realize they didn’t make something we ordered right so we go back and ask nicely to just get it fixed. Got some nasty attitude and said he knew what he put in there so only got one item fixed. I work in food service so I understand having a bad day but just a disappointing experience.
Atmosphere: 2
Food: 3
Service: 2
Very clean and excellent service. I traveled to this location specifically because they had the best reviews. I loved the fried Usinger bologna sub and hope it becomes a permanent menu item.
Cleanest Cousins around, friendly staff, efficient, and wonderful food.
Ordered online yesterday (Jan 1, 2025) with no indication that this location was closed for New Years Day. We arrived to find a handwritten note on the door saying it was closed. They had no problem still charging our card for the $50 worth of food we were trying to get. We ended up driving over to the one in Thiensville but we were on our way out of town and this added a bunch of time on to our trip which was annoying.
Because we've had great experiences at this location every other time, I assume this will all get worked out. But maybe turn off your online ordering if you aren't going to be open on a specific day.
Atmosphere: 3
Food: 5
Service: 4
This location is always good. Pleasant service at a reasonable price
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Regular Wisconsin Cheese Curds
Fast and Great service!
Atmosphere: 5
Food: 5
Service: 5
Of all the different Cousins I have eaten at, this is by far one of the best! The owner is here working daily and makes sure your sub is perfect!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I like ordering from this location but most of the time they close before the time stated on the website or the posted hrs. They also run out of food and don’t make more. It’s very frustrating and disappointing
I came to Cousins on Sunday, June 23rd at 1pm and had an odd experience. The door was locked and there was a man wiping down tables just on the other side of the glass. Tapped on the door and was ignored. The hours were supposed to be 10am to 7pm. No special message on the door. They do a great job here. Baffled in Mequon.
Atmosphere: 4
Food: 5
Service: 5
Staff is great here! Great customer service. Props to store manager and team for running things efficiently
Atmosphere: 5
Food: 5
Service: 5
Happy employees, delivered food to table, good food.
Atmosphere: 5
Food: 5
Service: 5
Food and service were great as usual.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Cheese Steak, Fries, Cheese Steak
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