I placed an order to be completed ASAP, my daughter went to pick it up and they hadn’t even started, then they continued to service other people without even paying attention to this online order. 40 minutes after placing the order they finally finished. Don’t place an online order, it will be ignored.
Ryan S
Do not buy online. They will put yours to the back of the line even if you are waiting. Worst service and all they could say is we are busy even though a guy ordered while I was there and got his before mine and I ordered 30 minutes before. Do yourself a favor and go to Panera down the block.
Jacqueline Lurie
The staff here is always friendly
Megan Elizabeth
$20 for this to be delivered. One piece of turkey?! Wont order from here again. And I tipped well too :(
Emily Collins
Slow. Didn’t even start my order until 50 min after receiving - I had to call them. Right after I called it was out for delivery… never let me know it was here just dropped it in lobby. Orders were wrong.
Amanda Grady
The kid working the front desk didn't answer any of my questions about the sandwich options. My sandwich was made incorrectly too. He was on his phone the whole time.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Beach Club
Beth Sande
It’s been 1.5hrs since I placed my order. Still waiting. I’ve called twice. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Lauren Federspiel
Great staff! Especially Brittany!!
Food: 5
Service: 5
alyssa rogers
The lady working with all the tattoos was not very nice to the people she was working with. Yelling at them and talking to them rudely. I used to work at this location many years ago and know things get busy and stressful but her customer service and respect for her other employees is horrible. I would not go back because of her. The men working were very nice.
Service: 1
Doug Smith
Getting delivery from this location is a waste of your time. It would be great to just get the food you order….let alone Freaky Fast. Order from Cousin’s Subs instead!!!
This locations motto is "Subs so slow you will grow whiskers waiting for them". Stopped in for a quick sub, music was at club volume levels, two guys are working, took 10 minutes to get waited on, 10 minutes to get a sub, no apology but heavy on the attitude. Today was a good reminder of why I stopped coming here.
Atmosphere: 2
Food: 4
Service: 1
rob h
Second time ordering here, second time with a messed up order. 1st time was in store so maybe they just didn't hear me completely. Asked for a number 17 and got a number 7. Two wildly different subs. 2nd time I used the app. Figured no confusion, it's typed out right on the screen. Asked for a number 7 and have added bacon. Sure got charged for the added bacon but none was on the sub. I mean, how hard is it to mess up a online order. C'mon do better.
Atmosphere: 3
Food: 2
Service: 3
Joan Rider
Sandwiches were normal JJ fare. The computers crashed during the lunch rush. Music was way too loud. Cashier was nice but when I asked for a bag to put my multiple subs in, the line employee had attitude.
Atmosphere: 2
Food: 4
Service: 2
Megan Kraemer
This is my 2nd time ordering from this location via the app. Both times I’ve asked for extra crispy jalapeños and extra jalapeño ranch. If this is “extra” I’d hate to see what “less” looks like. Disappointing.
Service: 1
Larry Schneiberg
This location is not so freeky fast . On line order stopped in 20 min later checked it was 5th order in line . Understandable they are busy told the clerk I’ll stop back in 30 min. It’s now been 50 min stopped back and they had not even started the order. The clerk said we have the Order but no one told them to start it ??? I was in 30 min prior to check on it . It’s now been 60 minutes and still the 4 sun order is not completed. They started when I asked for the 2nd time 50 mins after it was submitted on line . Sorry not Freeky Fast today !
I placed an order to be completed ASAP, my daughter went to pick it up and they hadn’t even started, then they continued to service other people without even paying attention to this online order. 40 minutes after placing the order they finally finished. Don’t place an online order, it will be ignored.
Do not buy online. They will put yours to the back of the line even if you are waiting. Worst service and all they could say is we are busy even though a guy ordered while I was there and got his before mine and I ordered 30 minutes before. Do yourself a favor and go to Panera down the block.
The staff here is always friendly
$20 for this to be delivered. One piece of turkey?! Wont order from here again. And I tipped well too :(
Slow. Didn’t even start my order until 50 min after receiving - I had to call them. Right after I called it was out for delivery… never let me know it was here just dropped it in lobby. Orders were wrong.
The kid working the front desk didn't answer any of my questions about the sandwich options. My sandwich was made incorrectly too. He was on his phone the whole time.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Beach Club
It’s been 1.5hrs since I placed my order. Still waiting. I’ve called twice. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Great staff! Especially Brittany!!
Food: 5
Service: 5
The lady working with all the tattoos was not very nice to the people she was working with. Yelling at them and talking to them rudely. I used to work at this location many years ago and know things get busy and stressful but her customer service and respect for her other employees is horrible. I would not go back because of her. The men working were very nice.
Service: 1
Getting delivery from this location is a waste of your time. It would be great to just get the food you order….let alone Freaky Fast. Order from Cousin’s Subs instead!!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This locations motto is "Subs so slow you will grow whiskers waiting for them". Stopped in for a quick sub, music was at club volume levels, two guys are working, took 10 minutes to get waited on, 10 minutes to get a sub, no apology but heavy on the attitude. Today was a good reminder of why I stopped coming here.
Atmosphere: 2
Food: 4
Service: 1
Second time ordering here, second time with a messed up order. 1st time was in store so maybe they just didn't hear me completely. Asked for a number 17 and got a number 7. Two wildly different subs. 2nd time I used the app. Figured no confusion, it's typed out right on the screen. Asked for a number 7 and have added bacon. Sure got charged for the added bacon but none was on the sub. I mean, how hard is it to mess up a online order. C'mon do better.
Atmosphere: 3
Food: 2
Service: 3
Sandwiches were normal JJ fare. The computers crashed during the lunch rush. Music was way too loud. Cashier was nice but when I asked for a bag to put my multiple subs in, the line employee had attitude.
Atmosphere: 2
Food: 4
Service: 2
This is my 2nd time ordering from this location via the app. Both times I’ve asked for extra crispy jalapeños and extra jalapeño ranch. If this is “extra” I’d hate to see what “less” looks like. Disappointing.
Service: 1
This location is not so freeky fast .
On line order stopped in 20 min later checked it was 5th order in line .
Understandable they are busy told the clerk I’ll stop back in 30 min.
It’s now been 50 min stopped back and they had not even started the order.
The clerk said we have the Order but no one told them to start it ???
I was in 30 min prior to check on it .
It’s now been 60 minutes and still the 4 sun order is not completed.
They started when I asked for the 2nd time 50 mins after it was submitted on line .
Sorry not Freeky Fast today !
Atmosphere: 3
Food: 3
Service: 1
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