I ordered ahead 15 minutes before arriving. My drink was ready, but my goods wasn’t. Ok cool.. They must were busy and the guy making food, when it was done he literally threw it on the counter. Terrible customer service.
Lojik Melanie
Ordered through the app. No waiting I. The drive through when I got there. Order was no where near ready to be picked up. Got a hot caramel macchiato and a hot matcha latte. (Both venti). Plus 3 trenta blackberry refreshers. 2 with lemonade and 1with water. The hot drinks were both only half way filled considering I ordered a venti. I was pretty angry. The 2 refreshers were filled to the top that had lemonade in. The one with water was only half way filled with liquid. The rest was ice in the cup. Paid full price for everything I ordered and got severely shorted one what I paid for. Asked barista about it. He said that is the Starbucks policy.
M R
Creepy drive through at night but quick friendly service no wait (around 630/7p)
Megan Hau
After waiting 30 minutes Coffee was good as usual. Very slow service and staff didn’t communicate to me at all. Not a single word was said. Disappointed.
Gregg Holstein
The food and service was good but the dining area was filthy. Floor and tables were full of crumbs and chips. Very disappointed in the store. Will not be back.
Atmosphere: 1
Food: 4
Service: 3
jessica didur
Favorite Starbucks! They have a wonderful staff. They have a drive through as well as plenty of parking if you want to go in!
Atmosphere: 5
Food: 5
Service: 5
Sid Syam
Nice service, friendly staff, enough space to relax or work
My drink was not made the way I asked through the mobile app. On several occasions at this particular store, I ask for a specific amount of sweetner added and they simply refuse to do it. They ignore what's listed on the order and as a result, I get bland unsweetened coffee EVERY TIME. I pay to have my drink made exactly the way it is on the receipt and they're too lazy to add the pumps. I really tried to give them the benefit of the doubt but they need to do better. Done wasting money at this place ?.
Indhya Kaufert
I go to this location nearly every morning. Dakota, is AMAZING. He knows my drink and makes sure it’s made properly each time. I ask for a vanilla bean Frappuccino with strawberry puree blended in. Yesterday, when I went, the young lady at the window put in the wrong thing so before I handed over my card I verified what I ordered. She put in a strawberries and crème Frappuccino and tried to tell me it’s the same thing as what I wanted. Since I’ve had both of these drinks in the past, I very much know for a fact they’re not. So I had her remake the drink because that was not what I had asked for. What they did was put the drink in the blender and add scoops of vanilla bean. If I didn’t know the difference, I wouldn’t have been upset but knowing the vast difference between the two drinks, I was not happy with the entire experience. These drinks are completely different and staff should know this because they work there. Instead of asking to make my drink properly I just drove off. But Starbucks is too expensive to not make customers drinks properly. After this incident I told myself I was never going to Starbucks again. But I do love my drink, so I’ll just make sure my guy is working because he knows what he’s doing!❤️
Atmosphere: 3
Food: 2
Service: 3
Jay Miller
Great!
Atmosphere: 5
Food: 5
Service: 5
LNK RN
Usually Great service, today a young boy named Charles at the window had an emotional breakdown because he had to remake/blend our drinks as requested. He tried to charge us for new drinks for a very simple fix and when we refused he took the drinks and stated “I will just blend it until it’s good” and threw the straws out the drinks and forcefully handed them to another employee. At that time we requested a manager whose name is Momo who stated that us asking for the drinks to be remade has heightened emotions with the employees but he was willing to fix the problem. We literally have to say blend the whole drink and they never do it and we have to hand it back to them to blend it. The employee Charles who was a tad bit unstable to be at the window today may be a great person but just having a bad day and the manager has the responsibility to get him away from the window for the rest of the day to prevent any other ill emotions from spooling out of Starbucks window.
chip was not friendly
Dragon Drink and a Pink Drink.
They’ve messed up my order nearly every time I go
I ordered ahead 15 minutes before arriving. My drink was ready, but my goods wasn’t. Ok cool.. They must were busy and the guy making food, when it was done he literally threw it on the counter. Terrible customer service.
Ordered through the app. No waiting I. The drive through when I got there. Order was no where near ready to be picked up. Got a hot caramel macchiato and a hot matcha latte. (Both venti). Plus 3 trenta blackberry refreshers. 2 with lemonade and 1with water. The hot drinks were both only half way filled considering I ordered a venti. I was pretty angry. The 2 refreshers were filled to the top that had lemonade in. The one with water was only half way filled with liquid. The rest was ice in the cup. Paid full price for everything I ordered and got severely shorted one what I paid for. Asked barista about it. He said that is the Starbucks policy.
Creepy drive through at night but quick friendly service no wait (around 630/7p)
After waiting 30 minutes Coffee was good as usual. Very slow service and staff didn’t communicate to me at all. Not a single word was said. Disappointed.
The food and service was good but the dining area was filthy. Floor and tables were full of crumbs and chips. Very disappointed in the store. Will not be back.
Atmosphere: 1
Food: 4
Service: 3
Favorite Starbucks! They have a wonderful staff. They have a drive through as well as plenty of parking if you want to go in!
Atmosphere: 5
Food: 5
Service: 5
Nice service, friendly staff, enough space to relax or work
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Good service
Atmosphere: 5
Food: 5
Service: 5
My drink was not made the way I asked through the mobile app. On several occasions at this particular store, I ask for a specific amount of sweetner added and they simply refuse to do it. They ignore what's listed on the order and as a result, I get bland unsweetened coffee EVERY TIME. I pay to have my drink made exactly the way it is on the receipt and they're too lazy to add the pumps. I really tried to give them the benefit of the doubt but they need to do better. Done wasting money at this place ?.
I go to this location nearly every morning. Dakota, is AMAZING. He knows my drink and makes sure it’s made properly each time. I ask for a vanilla bean Frappuccino with strawberry puree blended in. Yesterday, when I went, the young lady at the window put in the wrong thing so before I handed over my card I verified what I ordered. She put in a strawberries and crème Frappuccino and tried to tell me it’s the same thing as what I wanted. Since I’ve had both of these drinks in the past, I very much know for a fact they’re not. So I had her remake the drink because that was not what I had asked for. What they did was put the drink in the blender and add scoops of vanilla bean. If I didn’t know the difference, I wouldn’t have been upset but knowing the vast difference between the two drinks, I was not happy with the entire experience. These drinks are completely different and staff should know this because they work there. Instead of asking to make my drink properly I just drove off. But Starbucks is too expensive to not make customers drinks properly. After this incident I told myself I was never going to Starbucks again. But I do love my drink, so I’ll just make sure my guy is working because he knows what he’s doing!❤️
Atmosphere: 3
Food: 2
Service: 3
Great!
Atmosphere: 5
Food: 5
Service: 5
Usually Great service, today a young boy named Charles at the window had an emotional breakdown because he had to remake/blend our drinks as requested. He tried to charge us for new drinks for a very simple fix and when we refused he took the drinks and stated “I will just blend it until it’s good” and threw the straws out the drinks and forcefully handed them to another employee. At that time we requested a manager whose name is Momo who stated that us asking for the drinks to be remade has heightened emotions with the employees but he was willing to fix the problem. We literally have to say blend the whole drink and they never do it and we have to hand it back to them to blend it. The employee Charles who was a tad bit unstable to be at the window today may be a great person but just having a bad day and the manager has the responsibility to get him away from the window for the rest of the day to prevent any other ill emotions from spooling out of Starbucks window.
Atmosphere: 4
Food: 4
Service: 1
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