I ate at this Cafe Zupa today and ordered the chicken noodle soup. It didn’t have any flavor. I tried adding salt & pepper. Then it just tasted like salt & pepper. I then tried adding crackers to no avail. It was basically water with some noodles and about 10 very small size pieces of chicken. The chicken tasted like it had all of the flavor boiled out of it. It was also served lukewarm. The roll was just out of the freezer and frozen. I was going to take it home and let it thaw. My husband just threw it away. The best part was the chocolate covered strawberry. I don’t recommend the chicken noodle soup. My husband & his mom got different soups and theirs were ok. We will try another place next time. Mine & my husband’s soups are not listed in the menu below to click on.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Wisconsin Cauliflower Soup
Ron Jeremy
Way over priced and not consistent food prep. I have had the meat missing with no apologies and the soup is not consistent.
Digital orders sometimes take longer than just ordering in line. I used to like this place!
Atmosphere: 4
Food: 2
Service: 2
Kunal Khanna
Lots of great options, bowls soups sandwiches. The kids loved the food were eager to hot the place regularly.
Atmosphere: 5
Food: 5
Service: 4
Arielle
I found a dead fly in my salad ?
Food: 1
Michelle Hansen
Food was fresh, staff were very kind and helpful. I would definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Marin Hulse
Food poisoning!! Just to be clear, I have no food allergies or food intolerances or previous conditions. I’ve ordered the same meal from other establishments and never had a problem. It was either the Wisconsin cauliflower soup or the BBQ Brisket sandwich. Save yourself an urgent care trip and bill. The customer service was 5 stars, but customer service doesn’t take away 12 hours of excruciating pain and medical expenses. Skip these items or this restaurant altogether!
Food: 1
Service: 5
Jeffrey Blayney
Decent food. Meat quality is obviously low. Would prefer higher prices and a better quality Chicken.
Someone needs to show these airheads how to run & optimize an assembly line. 5 min waiting for someone to take payment after your food is ready.
Atmosphere: 4
Food: 3
Service: 2
Will Levine
I'd heard about this place for a while and finally decided to try it on a less-busy day. I usually don't go to sandwich places because i can always make a better one with walmart deli stuff, and this wasn't much better. The wheat bread was way too soft to have any complex grains in it. At $13, a little pricey too but worth the wisconsin cauliflower and chocolate strawberry, which were both delicious. The bread roll i could ignore, its a dough ball and not needed.
They offered avocado, so i took it, and then put tortilla strips in my soup. I thought the avocado would be included, but silly me, why would the only produce to never inflate in price be free? The combo is also a dollar more than what's on the menu. i think some sandwiches cost more, but i have no idea because the text is way too small. All that plus tax made it $18, then they asked for a tip at the register. So I'm never returning again, because its a sandwich and I'm not running a charity.
Nobody here was on break or had any work shoes, working class people were not here today. Seems like a good kids place, which is rare. Remember souper salad? They had an entire buffet, but a slice of mousse cake is $5 here so i guess that's the same.
Vegetarian options: Salads
Dietary restrictions: If you're allergic to nuts, probably don't go here. They have open tubs of nuts next to all the toppings.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Grilled Cheese
David Good
Food is always fresh and healthy. The chocolate covered strawberries are a bonus.
Atmosphere: 4
Food: 5
Service: 4
Erin Egner
Ordered the Glazed Chipotle Salad. They forgot the chicken, onions, and avocado. The only thing the salad had was lettuce, mixed peppers, cucumbers, and black beans. Paid extra for cashews, black olives, and cucumbers. Spent $24 on a salad that was 95% lettuce.
Zach and Maggie were super friendly and helpful! Amazing service and incredible food!
Atmosphere: 5
Food: 5
Service: 5
connor macdonald
In town on business from Florida and wanted something quick and healthy. Never heard of zupas and thought it was a version of panera. Man was I wrong. 10x better. Immediately searched if I could franchise it to Florida. This place is awesome.
Atmosphere: 5
Food: 5
Service: 5
Matthew Zander
The food was great, but I waited about 15-20 minutes outside for a curbside order that had been ready for 15-20 minutes already and ended up having to go inside. The order was ready to run, but nobody ran it out to me. I would’ve just picked it up inside to begin with if I realized how long I’d have wait for the order. Personally, I feel like an apology for the wait time was kind of the least they could’ve done, but I didn’t even get that.
TLDR is pick up your food inside, skip the curbside
Atmosphere: 4
Food: 5
Service: 1
Pam Stassi
I was just at Middleton location. I am not 1 to complain. I found a small hair in my Pesto Chicken sandwich. I walked up to the counter, tried to show it to the clerk & she didn't even get close enough to see it in my fingers that still had Pesto on them and l was told it's not hair, it's chicken. I said it's a hair, was again told it was chicken, without her looking at it! I left it at the counter and said l'm done, l will never be back and walked out! I have only ever done 1 other review - went to a laundromat to wash something big and left a review about large black mold areas inside the top of the big washers on the rubber area that the water has to splash on to get the soap and softener into the wash.
I ate at this Cafe Zupa today and ordered the chicken noodle soup. It didn’t have any flavor. I tried adding salt & pepper. Then it just tasted like salt & pepper. I then tried adding crackers to no avail. It was basically water with some noodles and about 10 very small size pieces of chicken. The chicken tasted like it had all of the flavor boiled out of it. It was also served lukewarm. The roll was just out of the freezer and frozen. I was going to take it home and let it thaw. My husband just threw it away. The best part was the chocolate covered strawberry. I don’t recommend the chicken noodle soup. My husband & his mom got different soups and theirs were ok. We will try another place next time. Mine & my husband’s soups are not listed in the menu below to click on.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Wisconsin Cauliflower Soup
Way over priced and not consistent food prep. I have had the meat missing with no apologies and the soup is not consistent.
Digital orders sometimes take longer than just ordering in line. I used to like this place!
Atmosphere: 4
Food: 2
Service: 2
Lots of great options, bowls soups sandwiches. The kids loved the food were eager to hot the place regularly.
Atmosphere: 5
Food: 5
Service: 4
I found a dead fly in my salad ?
Food: 1
Food was fresh, staff were very kind and helpful. I would definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Food poisoning!! Just to be clear, I have no food allergies or food intolerances or previous conditions. I’ve ordered the same meal from other establishments and never had a problem. It was either the Wisconsin cauliflower soup or the BBQ Brisket sandwich. Save yourself an urgent care trip and bill. The customer service was 5 stars, but customer service doesn’t take away 12 hours of excruciating pain and medical expenses. Skip these items or this restaurant altogether!
Food: 1
Service: 5
Decent food. Meat quality is obviously low. Would prefer higher prices and a better quality Chicken.
Someone needs to show these airheads how to run & optimize an assembly line. 5 min waiting for someone to take payment after your food is ready.
Atmosphere: 4
Food: 3
Service: 2
I'd heard about this place for a while and finally decided to try it on a less-busy day. I usually don't go to sandwich places because i can always make a better one with walmart deli stuff, and this wasn't much better. The wheat bread was way too soft to have any complex grains in it. At $13, a little pricey too but worth the wisconsin cauliflower and chocolate strawberry, which were both delicious. The bread roll i could ignore, its a dough ball and not needed.
They offered avocado, so i took it, and then put tortilla strips in my soup. I thought the avocado would be included, but silly me, why would the only produce to never inflate in price be free? The combo is also a dollar more than what's on the menu. i think some sandwiches cost more, but i have no idea because the text is way too small. All that plus tax made it $18, then they asked for a tip at the register. So I'm never returning again, because its a sandwich and I'm not running a charity.
Nobody here was on break or had any work shoes, working class people were not here today. Seems like a good kids place, which is rare. Remember souper salad? They had an entire buffet, but a slice of mousse cake is $5 here so i guess that's the same.
Vegetarian options: Salads
Dietary restrictions: If you're allergic to nuts, probably don't go here. They have open tubs of nuts next to all the toppings.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Grilled Cheese
Food is always fresh and healthy. The chocolate covered strawberries are a bonus.
Atmosphere: 4
Food: 5
Service: 4
Ordered the Glazed Chipotle Salad. They forgot the chicken, onions, and avocado. The only thing the salad had was lettuce, mixed peppers, cucumbers, and black beans. Paid extra for cashews, black olives, and cucumbers. Spent $24 on a salad that was 95% lettuce.
Food: 1
Service: 1
Restaurantji Recommends
Very good food
Atmosphere: 5
Food: 5
Service: 5
Zach and Maggie were super friendly and helpful! Amazing service and incredible food!
Atmosphere: 5
Food: 5
Service: 5
In town on business from Florida and wanted something quick and healthy. Never heard of zupas and thought it was a version of panera. Man was I wrong. 10x better. Immediately searched if I could franchise it to Florida. This place is awesome.
Atmosphere: 5
Food: 5
Service: 5
The food was great, but I waited about 15-20 minutes outside for a curbside order that had been ready for 15-20 minutes already and ended up having to go inside. The order was ready to run, but nobody ran it out to me. I would’ve just picked it up inside to begin with if I realized how long I’d have wait for the order. Personally, I feel like an apology for the wait time was kind of the least they could’ve done, but I didn’t even get that.
TLDR is pick up your food inside, skip the curbside
Atmosphere: 4
Food: 5
Service: 1
I was just at Middleton location. I am not 1 to complain. I found a small hair in my Pesto Chicken sandwich. I walked up to the counter, tried to show it to the clerk & she didn't even get close enough to see it in my fingers that still had Pesto on them and l was told it's not hair, it's chicken. I said it's a hair, was again told it was chicken, without her looking at it! I left it at the counter and said l'm done, l will never be back and walked out! I have only ever done 1 other review - went to a laundromat to wash something big and left a review about large black mold areas inside the top of the big washers on the rubber area that the water has to splash on to get the soap and softener into the wash.
Food: 1
Service: 1
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