Delicious food, great service. As with all food purchases, it's more expensive than I'd like it to be, but that's an economy problem, not Five Guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Milk Shake
Kati Solwold
Incredibly nice gentlemen working there! We came for milkshakes with the kids and they were so nice, despite the mess we left. We all loved the milkshakes too!
Atmosphere: 5
Food: 5
Service: 5
Still The Same
I ordered the 3 classic combo meals. I walked in a guy is standing here ready to take our order I think his name was Brandon he had great customer service. But when we sat down to wait for our order we get our food and our Burgers we're all wrong there weren't many cooks but the two cooks that were there present go to Hispanic male and female older male female it seems like they don't understand English that well. 1st Little Classic Combo, I ordered a Double Cheese Bacon burger with tomato Lettuce Onions, Fried onions, mayo mustard, & ketchup. 2nd Little Classic was a regular 1 patty cheese burger with All The Way Toppings. Now this order was Correct. 3rd Little Classic Combo was cheeseburger with Only Ketchup. When I got the first little classic combo meal it did not have my fried onions on there or my onions. Now for the 3rd cheeseburger only that one came with everything on it. All of the meat seemed very well cooked but the bonds seem like they had just come out the refrigerator and was kind of hard and cold a little bit. I was really dissatisfied with this order with it being the second time at Five Guys in my entire life I decided to take my children to eat there for the first time. It's our order being $50 I expected differently I expected our meals to be 100% but it was not. The manager I guess Brandon walk so fast that you can't hardly catch him to tell him about the problem the issue here. I myself have went along with my two daughters on Monday on the East Towne Mall area of Madison and oh my gosh me eating there for the first time was a one everybody I took I just kept saying this is so good I can't believe this is so good that's what me and my daughters kept replying to each other. Now I'll have to tell her that I went to the other five guys over in Middleton which I was totally dissatisfied and I will not be going there again. My child did take his cheeseburger with ketchup which was only supposed to be cheese and ketchup took it back to the lady cook to tell her that it should be only cheese and ketchup and she did remake it with no problem. I had told her that two of our orders were wrong we would have had to wait in a long time again for our food to be remade so I just went on and ate. The fries were really great I love the fries I just wish I had what I ordered and paid for the fries were salty and good the atmosphere was great some of the tables could have been clean. What other thing I forgot to add is that Brandon their cashier he didn't ask what our preference would be if we wanted regular or cajun fries I didn't notice that until we've gotten our food already. Because I know at the other East Town area Five Guys the cashier did ask if we wanted a choice of cajun fries or regular fries, we didn't have a choice here at the Middleton one.
Atmosphere: 2
Food: 1
Service: 3
Lauren Wichman
It’s fast it has the old-fashioned great burgers, great fries and even free peanuts. The shakes and monster delicious and the service is good and it’s easy access to the beltline.
Atmosphere: 5
Food: 5
Service: 5
Pat Jones
Always seems to amaze me with how fresh the food comes out. I can go to any Five Guys location and have an amazing experience!
Atmosphere: 5
Food: 5
Service: 5
D.J. Mueller
Great burger very tasty, expensive but worth it once in awhile.
Atmosphere: 5
Food: 5
Service: 5
Patrick Shaw
I mean, it’s 5 guys! You know what to expect. Always a good burger 🍔 and tons of fries!! 🍟
Atmosphere: 4
Food: 4
Service: 4
Taloub Djihed
So goooooood
Atmosphere: 5
Food: 5
Service: 5
Nancy Prescott
Food here is absolutely delicious; it's freshly cooked and served hot. Serving sizes are larger than average, so it's worth the added expense over other burger places. Hands down the best burger and fries in the area. I also had a shake which was phenomenal.
I tried Five Guys years ago and couldn’t remember why I never went back. I tried it again today and the food was not good. The fries were freshly made but they were soft. The burger was gross, too salty and the bread they use tastes like the cheap hamburger buns you get from the grocery store. The buns should at least be warmed up toasted or something. The servers were polite, but I will never ever eat there again.
Atmosphere: 5
Food: 1
Service: 5
L L
I haven’t been to a 5 Guys in years, so this is partly a review of this location and partly a review of the chain. I ordered regular burger, small fries, and small drink for $21. How is that even possible?? How much is Shaq getting from his franchisees, or did he wisely sell them already? How can any normal person afford to eat this average-at-best fast food? At this location they don’t even wipe the tables clean. When I got there, maybe half the tables were full and all but the smallest little table were filthy, so I sat at the one clean table. When I left the place was almost empty and yet the tables had not been wiped and all were covered in food waste. I will never eat at 5 Guys again, instead using that same money for a proper meal, or if in a hurry, cheaper fast food.
Atmosphere: 3
Food: 3
Service: 2
Barsaa
$11 for a soggy slippery burger is crazy. At least the patties were moist. The searing is all barstools, how do you have diner style with metal tall barstools for tables
Atmosphere: 2
Food: 2
Service: 4
Barney Meyer
Great service Awesome burgers Cajun fries are great
Jason Schulte
I enjoy a good burger and this place delivers on that. Though I order the Jr burger because the regular burger is two patties. They also give you a generous portion of fries (fill the container and then pour more in the bag). Just a good burger. Our son loves the shakes as well.
Delicious food, great service. As with all food purchases, it's more expensive than I'd like it to be, but that's an economy problem, not Five Guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Milk Shake
Incredibly nice gentlemen working there! We came for milkshakes with the kids and they were so nice, despite the mess we left. We all loved the milkshakes too!
Atmosphere: 5
Food: 5
Service: 5
I ordered the 3 classic combo meals. I walked in a guy is standing here ready to take our order I think his name was Brandon he had great customer service. But when we sat down to wait for our order we get our food and our Burgers we're all wrong there weren't many cooks but the two cooks that were there present go to Hispanic male and female older male female it seems like they don't understand English that well. 1st Little Classic Combo, I ordered a Double Cheese Bacon burger with tomato Lettuce Onions, Fried onions, mayo mustard, & ketchup. 2nd Little Classic was a regular 1 patty cheese burger with All The Way Toppings. Now this order was Correct. 3rd Little Classic Combo was cheeseburger with Only Ketchup.
When I got the first little classic combo meal it did not have my fried onions on there or my onions. Now for the 3rd cheeseburger only that one came with everything on it. All of the meat seemed very well cooked but the bonds seem like they had just come out the refrigerator and was kind of hard and cold a little bit. I was really dissatisfied with this order with it being the second time at Five Guys in my entire life I decided to take my children to eat there for the first time. It's our order being $50 I expected differently I expected our meals to be 100% but it was not. The manager I guess Brandon walk so fast that you can't hardly catch him to tell him about the problem the issue here. I myself have went along with my two daughters on Monday on the East Towne Mall area of Madison and oh my gosh me eating there for the first time was a one everybody I took I just kept saying this is so good I can't believe this is so good that's what me and my daughters kept replying to each other. Now I'll have to tell her that I went to the other five guys over in Middleton which I was totally dissatisfied and I will not be going there again. My child did take his cheeseburger with ketchup which was only supposed to be cheese and ketchup took it back to the lady cook to tell her that it should be only cheese and ketchup and she did remake it with no problem. I had told her that two of our orders were wrong we would have had to wait in a long time again for our food to be remade so I just went on and ate. The fries were really great I love the fries I just wish I had what I ordered and paid for the fries were salty and good the atmosphere was great some of the tables could have been clean. What other thing I forgot to add is that Brandon their cashier he didn't ask what our preference would be if we wanted regular or cajun fries I didn't notice that until we've gotten our food already. Because I know at the other East Town area Five Guys the cashier did ask if we wanted a choice of cajun fries or regular fries, we didn't have a choice here at the Middleton one.
Atmosphere: 2
Food: 1
Service: 3
It’s fast it has the old-fashioned great burgers, great fries and even free peanuts. The shakes and monster delicious and the service is good and it’s easy access to the beltline.
Atmosphere: 5
Food: 5
Service: 5
Always seems to amaze me with how fresh the food comes out. I can go to any Five Guys location and have an amazing experience!
Atmosphere: 5
Food: 5
Service: 5
Great burger very tasty, expensive but worth it once in awhile.
Atmosphere: 5
Food: 5
Service: 5
I mean, it’s 5 guys! You know what to expect. Always a good burger 🍔 and tons of fries!! 🍟
Atmosphere: 4
Food: 4
Service: 4
So goooooood
Atmosphere: 5
Food: 5
Service: 5
Food here is absolutely delicious; it's freshly cooked and served hot. Serving sizes are larger than average, so it's worth the added expense over other burger places. Hands down the best burger and fries in the area. I also had a shake which was phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Slowest service I’ve ever experienced.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I tried Five Guys years ago and couldn’t remember why I never went back. I tried it again today and the food was not good. The fries were freshly made but they were soft. The burger was gross, too salty and the bread they use tastes like the cheap hamburger buns you get from the grocery store. The buns should at least be warmed up toasted or something. The servers were polite, but I will never ever eat there again.
Atmosphere: 5
Food: 1
Service: 5
I haven’t been to a 5 Guys in years, so this is partly a review of this location and partly a review of the chain. I ordered regular burger, small fries, and small drink for $21. How is that even possible?? How much is Shaq getting from his franchisees, or did he wisely sell them already? How can any normal person afford to eat this average-at-best fast food? At this location they don’t even wipe the tables clean. When I got there, maybe half the tables were full and all but the smallest little table were filthy, so I sat at the one clean table. When I left the place was almost empty and yet the tables had not been wiped and all were covered in food waste. I will never eat at 5 Guys again, instead using that same money for a proper meal, or if in a hurry, cheaper fast food.
Atmosphere: 3
Food: 3
Service: 2
$11 for a soggy slippery burger is crazy. At least the patties were moist. The searing is all barstools, how do you have diner style with metal tall barstools for tables
Atmosphere: 2
Food: 2
Service: 4
Great service
Awesome burgers
Cajun fries are great
I enjoy a good burger and this place delivers on that. Though I order the Jr burger because the regular burger is two patties. They also give you a generous portion of fries (fill the container and then pour more in the bag). Just a good burger. Our son loves the shakes as well.
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