Papa Johns Pizza
6615 University Ave, Middleton
(608) 831-2727
Recent Reviews
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My favorite place to get pizza. I’ll go here if it takes me 20 minutes. Please- make your Middleton Location soon. Please
Appears to be closed. No longer an order option on Papa Johns website from this location.
store is closed permanently.
Appears to be closed. No longer an order option on Papa Johns website from this location.
Pizza took almost two hours for delivery ... it was suppose to take 20-30 minutes. Called about it once after waiting an hour and they said the delivery guy just left and would be there soon. (its about 7 minutes from my house). Took another hour... wasn't offered a discount or anything. I'll just order Domino's next time.
Pizza is often late and the customer service is not good. Even the delivery driver said they were seriously understaffed. Hire more people or stop taking orders you can't fill on time.
I've been waiting on my delivery for over a hour!! I call and the man that answered the phone was very rude. He said "I've been getting this call every two minutes". Obviously understaffed. Then when I asked to speak with a manager he hung up on me!!
Papá WAS not in the house
You can tell they hate their job
No complaints. For the price it's really good 👌
Restaurantji Recommends
Need better delivery personnel.
I've always had a good experience with this place. Never let me down yet... and hopefully they won't. My favorite pizza place!
I just tried ordering a Gluten Free pizza and I called the store to ask about an ingredient as the website does not list all of the ingredients (I have a child with honey and GF allergy). Answer I got... "we're busy, so I'm not going to look that up for you. If it's not on the website, you can try back when I'm less busy." Guess what? I'm not coming back! That was terrible customer service! Papa Murphy's, here I come!
Our last experience we ordered pizza online like we normally do. We order pizza maybe one or twice a month. Just a large cheese pizza and breadsticks nothing to difficult. The time given for our food to arrive was max 30 mins. After an hour of waiting I call the store to see what is going on with my order. Mind you I have an email conformation telling me exactly what time I ordered my food, the person I talked to not only told me I was wrong and said I hadn't been waiting that long he then said your food is with the delivery person and will be there shortly and hung up. He didn't try to fix the problem and I could have guessed that without having to call I was waiting for an hour so it better be here shortly. When the delivery guy came with our food mind you I live maybe two miles away our food was cold, and looked like it was just thrown into the box. Then he had the nerve to grunt and roll his eyes at my husband after we didn't give him a tip. I am normally understanding, I try not to go out of my way to leave negative comments at places, things happen and sometimes people run late. Every single time we order food from here this is the experience, terrible. I was in customer service for a while so the way the employees treated us is not okay on top of the horrible quality in our food, we most likely will never eat here again.
The current drivers were awesome, but the current manger nickle and dimed me for a pepper in my pizza box. Very unsatisfied and will go to a different papa johns
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