I just want to say the most honest words here, I always come here for Coffee, & I seen an old man like my fathers age maybe over 70 years old or 65 years old.He went to ask something, I couldn't hear clearly, but the worker man slammed his hand on the table so rudely & yelled him. This incident was maybe not a big deal, but I saw that man yelling at that old man, I really thought it was terrible. Bad service staff . I hope you treat all the customers who come here well, young and old, with respect. I still give you guys five stars, because I am a business owner too So I understand this for all owners. All my family used to come here to get coffee at this place .because it was always convenient ,but now we probably won't come here anymore.
Steven Froh
I've ordered here everyday for a few months. The consistency isn't great. I get the same thing every single time and it hits the mark only half of the time. The amount of money I spend to simplify my morning isn't a good enough value for a wildly inconsistent product. The Barista's have a difficult job and I don't envy it but for a $7 coffee, it better be on the dot and too often it misses the mark.
Abigail Foster
Being a starbucks barista must truly be the most challenging job in the world, either that or this location only hires staff that don’t know how to read a ticket/just don’t give a shit. I rarely order from this location because even though i order the exact same drink every time i go to starbucks, they somehow never make it consistently and very seldom make it the way i order it. Almost every worker at this location is incredibly unfriendly, with the exception of one worker that i have personally encountered. I don’t even ask to have my drink remade anymore because on the few occasions that i’ve been bold enough to ask, they refuse and tell me the same thing everytime - “that’s just how we make this drink.” It’s really ridiculous paying $6-7 for a drink and something as simple as “light ice” or “no strawberries” is somehow so difficult to understand. Today in particular, i ordered the Strawberry Açaí w/ lemonade with light ice and no strawberries, and when i walked into the store to pick it up, i saw my cup sitting on the counter filled completely to the top with ice, and it had been ignored so staff could make a different order first. so by the time they did start making my drink, the cup was not only almost entirely full of ice, but there was also a small amount that had melted in the bottom, which led to my drink being even more watered down. this is most certainly a first world problem, but what’s the point of being able to customize your drink and order it the way you want if staff are just going to make it however they please anyway? it takes less than 60 seconds to make this drink and for some reason it’s the most impossible task in the world to simply read the ticket and follow instructions? i seriously don’t know what it is about this location. at least at other locations they have some sort of consistency with the way they make my drink and are attentive enough to either make it the way i order it, or remake it for me if i ask. if you’re in middleton and looking to get some starbucks, just do yourself a favor and head over to the allen blvd location instead.
Krissy Kinder
I will never go to that location very disappointed
Noel Kim
Went through the drive through with my daughter. Got to the window and the total was $17.04. I gave the cashier $20.04, but she did not see the $0.04 until she entered $20 in the register. The cashier gave me back $2.96, and I asked for $3 back (she did not return my 4 cents). She said she could not do that because it would throw the register off. I insisted it wouldn't but she said it has in the past. When I tried to get a dollar for the .96 +.04, she became upset and told me not to argue with her (still insisting that it would throw the register off because she entered only $20). I took my change and left. I go to that Starbucks often, and have always had super friendly customer service. I write this in hopes that the management at Starbucks ensures that people running the register understand basic math, and have the patience to listen to the customer. I am guessing the gal is a good person (the line was long, and I am sure she felt pressure), but she should probably not be running the register. Food and drink was good, as usual.
Pam Ingalls
Drive through
Roxanne Zick
Clean store. Efficient staff
Kristen Hill
Fastest drive thru experience and super nice staff!!
Alex Statz
Very unprofessional and made my drinks wrong
Jakob Hanthorn
Never on time always takes forever for a food order
The employee was very rude ! Poor attitude and poor customer service....
Mark F
Do not count on using if you do mobile ordering. They regularly close the cafe, forcing you to pickup your 'in store pickup' through 20+ minute drive thru line.
If you value your time, go to another branch. Have had to walk away from my online order once recently due to time contraints today its just an extra 20+ minutes wait, do not visit this branch unless you plan to drive through.
Delaney Swanson
Workers were throw drinks and food around. Got our order wrong 3 times. Staff was so rude. Never going back.
Atmosphere: 1
Food: 2
Service: 1
Christine Beckham
Never he'd an issue about online pick up with this location until today. It took us ten minutes to get through the drive thru just to get the drinks we ordered because the lobby was closed.
Atmosphere: 4
Food: 5
Service: 4
Ali Rechlin
Ordered through mobile order. Got my drink through the drive through and drove way. Once again disappointed with Starbucks. Ordered a Pumpkin Cream Chai… well I got the chai and that’s it. The drink is missing the season toppings and I got a drop of cold foam. Looks like they used the cold foam for another drink and I got the “rest” of it. Not worth paying $8 for a drink that has something wrong with it every time.
I just want to say the most honest words here, I always come here for Coffee, & I seen an old man like my fathers age maybe over 70 years old or 65 years old.He went to ask something, I couldn't hear clearly, but the worker man slammed his hand on the table so rudely & yelled him. This incident was maybe not a big deal, but I saw that man yelling at that old man, I really thought it was terrible. Bad service staff . I hope you treat all the customers who come here well, young and old, with respect. I still give you guys five stars, because I am a business owner too So I understand this for all owners. All my family used to come here to get coffee at this place .because it was always convenient ,but now we probably won't come here anymore.
I've ordered here everyday for a few months. The consistency isn't great.
I get the same thing every single time and it hits the mark only half of the time.
The amount of money I spend to simplify my morning isn't a good enough value for a wildly inconsistent product.
The Barista's have a difficult job and I don't envy it but for a $7 coffee, it better be on the dot and too often it misses the mark.
Being a starbucks barista must truly be the most challenging job in the world, either that or this location only hires staff that don’t know how to read a ticket/just don’t give a shit. I rarely order from this location because even though i order the exact same drink every time i go to starbucks, they somehow never make it consistently and very seldom make it the way i order it. Almost every worker at this location is incredibly unfriendly, with the exception of one worker that i have personally encountered. I don’t even ask to have my drink remade anymore because on the few occasions that i’ve been bold enough to ask, they refuse and tell me the same thing everytime - “that’s just how we make this drink.” It’s really ridiculous paying $6-7 for a drink and something as simple as “light ice” or “no strawberries” is somehow so difficult to understand. Today in particular, i ordered the Strawberry Açaí w/ lemonade with light ice and no strawberries, and when i walked into the store to pick it up, i saw my cup sitting on the counter filled completely to the top with ice, and it had been ignored so staff could make a different order first. so by the time they did start making my drink, the cup was not only almost entirely full of ice, but there was also a small amount that had melted in the bottom, which led to my drink being even more watered down. this is most certainly a first world problem, but what’s the point of being able to customize your drink and order it the way you want if staff are just going to make it however they please anyway? it takes less than 60 seconds to make this drink and for some reason it’s the most impossible task in the world to simply read the ticket and follow instructions? i seriously don’t know what it is about this location. at least at other locations they have some sort of consistency with the way they make my drink and are attentive enough to either make it the way i order it, or remake it for me if i ask. if you’re in middleton and looking to get some starbucks, just do yourself a favor and head over to the allen blvd location instead.
I will never go to that location very disappointed
Went through the drive through with my daughter. Got to the window and the total was $17.04. I gave the cashier $20.04, but she did not see the $0.04 until she entered $20 in the register. The cashier gave me back $2.96, and I asked for $3 back (she did not return my 4 cents). She said she could not do that because it would throw the register off. I insisted it wouldn't but she said it has in the past. When I tried to get a dollar for the .96 +.04, she became upset and told me not to argue with her (still insisting that it would throw the register off because she entered only $20). I took my change and left.
I go to that Starbucks often, and have always had super friendly customer service. I write this in hopes that the management at Starbucks ensures that people running the register understand basic math, and have the patience to listen to the customer. I am guessing the gal is a good person (the line was long, and I am sure she felt pressure), but she should probably not be running the register. Food and drink was good, as usual.
Drive through
Clean store. Efficient staff
Fastest drive thru experience and super nice staff!!
Very unprofessional and made my drinks wrong
Never on time always takes forever for a food order
Restaurantji Recommends
The employee was very rude ! Poor attitude and poor customer service....
Do not count on using if you do mobile ordering. They regularly close the cafe, forcing you to pickup your 'in store pickup' through 20+ minute drive thru line.
If you value your time, go to another branch. Have had to walk away from my online order once recently due to time contraints today its just an extra 20+ minutes wait, do not visit this branch unless you plan to drive through.
Workers were throw drinks and food around. Got our order wrong 3 times. Staff was so rude. Never going back.
Atmosphere: 1
Food: 2
Service: 1
Never he'd an issue about online pick up with this location until today. It took us ten minutes to get through the drive thru just to get the drinks we ordered because the lobby was closed.
Atmosphere: 4
Food: 5
Service: 4
Ordered through mobile order. Got my drink through the drive through and drove way. Once again disappointed with Starbucks. Ordered a Pumpkin Cream Chai… well I got the chai and that’s it. The drink is missing the season toppings and I got a drop of cold foam. Looks like they used the cold foam for another drink and I got the “rest” of it. Not worth paying $8 for a drink that has something wrong with it every time.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cheese Danish
Loading...