Benihana
850 N Plankinton Ave, Milwaukee
(414) 270-0890
Recent Reviews
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We celebrasted my daughters birthday and she loved it. Everything was GREAT.From the server to the cook. Loved it. Will definitely be back
I am giving this place a bad review for a few reason. My friend and I wanted to share the trio meal so the waiter informed us there would be an up charge. Which is fine but the fact that this was a 5 course meal and my friend was the only one not served soup or salad was quite rude. It would have been best to explain that part rather than having everyone eating but him. I also explained to the waiter that my guest couldn't have the steak portions due to religious reasons. The chef still cooked everything together and tried to serve him the steak. I don't think he could understand us very well which is no big deal but it was pretty pricey meal for basic salt and pepper seasonings. Our chef only tapped his spatula on the grill to make loud noise and would say things that we couldn't hear because it was extremely loud in there and he was wearing a mask. So it wasn't very entertaining by any means, food was basic and the drinks were awful. I tried 3 different $15 dollar drinks that all tasted badly. I will not be returning.
Change in ownership? No sushi available to purchase. Does not participate in the Friends With Benefits app, as stated in my email, so I could not use my $50 birthday offer. Been eating here for years and it's just not the same.
Chef was fantastic, unfortunately I do not remember his name. My older son got to go up and crack an egg, that was so fun for him. Great show! Great food!
This location doesn't honor a lot of the perks that the Benihana in Chicago and California honor. We were sat at a table near the windows and it was quite drafty there with the cold temperatures outside. Also they use smaller bowls for the fried rice vs the normal white bowls at other locations. The shrimp were not even prepared with garlic butter and lacked proper seasoning. I went for my birthday and while the chef was entertaining the overall experience was subpar. When I talked to the server, she explained that the franchisee chose to make changes to that location. I can say it is for the worst. I will not be going back.
Only ok. Especially for the price. Did not get enough rice or vegetables. Amount of protein was fine. Language barrier with the man doing the hibachi.
So accommodating for my family. We were 4 adults and 5 kids. Everyone was really helpful. The food was outstanding! Excited to go back.
The server was fantastic. Very personable and convinced us to get some good drinks. The chef seemed a bit inexperienced but maybe he is just learning. Kept focusing on just one individual on the table
We visited for a friend’s birthday dinner and were really disappointed with the experience. The front-of-house customer service was poor from the start. Despite the restaurant being mostly empty, we were told we couldn’t be seated with our friend and ended up being over 30+ minutes for a table. We might have been more understanding about the delay if the staff had been more courteous or accommodating, but unfortunately, that wasn’t the case. Overall, it was a frustrating experience, and I don’t plan on returning.
Atmosphere: 1
Food: 1
Service: 1
Front of house staff was quite unfriendly. The place was dead yet a 20-30min wait for a party of two. Whole place is meh. Definitely won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is by far the worse Benihana’s I’ve been to!! The rice wasn’t cooked well the veggies were huge they didn’t have the mustard sauce you couldn’t use your bday coupon if you could use it they wanted it to be printed out I can go on!!!!! THE WORSE DONT SEE HOW THEY’RE STILL OPEN!!!!
Atmosphere: 1
Food: 1
Service: 2
To make a long story short everything we asked for they said NO we don’t do that here. Only wanted a couple of simple things like mustard sauce…NO we don’t have that. Can I use my bday certificate in my email? NO it has to be printed. Can I have shrimp fried rice instead of chicken. NO you have to order colossal shrimp on the side. Can I have extra garlic butter. Oh it’s $1.50. The worst part is when she told us they didn’t have mustard sauce we reduced our order from 4 rice to 2 rice. She still charged us for 4. I asked why don’t you do things like all the other Benihanas they said they are not a corporate restaurant. I wanted BENIHANA not some off brand wanna be Benihana. If I wanted
Atmosphere: 1
Food: 1
Service: 2
Steak was made to my liking. Our Hibachi chef was somewhat entertaining and good spirited. Our server was a little inattentive and seating should be a bit more spaced out. You're sitting extremely close to the table next to you. The more room would mean less seating at one time which would probably raise prices that are already a bit questionable. 20% gratuity is automatically added which I feel is ridiculous because there's no incentive for excellent service due to the tip being instantaneous. So, tight seating, average service, food was prepared properly but overpriced and if you include gratuity it should never rise above 15%. That way you may get service that deserves more. With 20% being the baseline expectations were not met. Thus receiving 3 stars. The ginger salad dressing was a miss for us, taste good in small portions but not overall on a salad.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Rice, Hibachi Steak, Chop Sticks, Miso Soup, Filet Mignon Hibachi
First time doing a hibachi style dinner and it did not disappoint. Our chef was very talented and funny, and did a great job cooking. 5 course meal was delicious, but I requested no mushrooms with my steak, but got mushrooms anyways, but overall a good experience. I would definitely come again.
Atmosphere: 5
Food: 4
Service: 5
My girlfriend and I had a great time !
The staff was amazing, the chef was entertaining, and the food was great!
We enjoyed talking with the two other couples at the grill.
Atmosphere: 5
Food: 5
Service: 5
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