Put Mayo on my burger when the ticket said “NO mayo” This is the 3rd time I’ve gotten a whopper and with no mayo and I’ve gotten mayo on it.
Atmosphere: 1
Food: 1
Service: 1
Holly Jacobs
Not sure if it's just understaffed or what but this location takes forever to get you your order. I've waited as long as 45 minutes with one car in front of me. Sometimes just under half of that is at the speaker waiting to order. I always end up with a warm sandwich and cold fries. The order is also usually wrong having cheese or pickle on it or both when I ask for both to be removed. I have a weird love of the whopper sandwich so unfortunately I continue to try again when I have a craving but man, get it together. There is no way that a 45 minute wait for food is acceptable or that you should wait more than 5 minutes at a speaker without even being greeted. There isn't another location nearby unfortunately otherwise I would go there.
Atmosphere: 2
Food: 2
Service: 2
Amanda
Everytime I come here they never have what’s on the menu! Why is it on there if you don’t have it?
Ungodly slow. This BK just gets worse and worse. Employees simply do not give a shit. 40 min wait in the drive thru earlier today. Definitely the last time I give this location my business.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper Sandwich
DEREK ATWOOD
This has got to be the slowest BK in all of Wisconsin.
Atmosphere: 2
Food: 3
Service: 2
Debbie woodall
Very clean, staff was friendly & service was quick.
Atmosphere: 5
Food: 5
Service: 5
Abner Orozco
Missing item, annoying
Atmosphere: 3
Food: 4
Service: 1
Amy W
I have never met a worker who I could tell she loved her job and makes ever customer feel like they are the only one until yesterday I was honored to meet Peaches. I had messed up my mobile order and she went above and beyond to make things right even tho it was my error. I hope you keep her on your staff because she is 1 in a million.
Atmosphere: 5
Food: 5
Service: 5
Amanda Hills
The worst whopper I have ever had. There was one onion, no ketchup, the bun was hard, and it was drowning in mayo. All you could taste was the mayo.
Stopped by to get some food. It was not busy and there was only one customer in front of me. She took the order in front of me and then didn't even acknowledge me before going to make other orders. I waited about 5 minutes to see if I would at least be acknowledged and got nothing
Service: 1
Tyler Benash
Waited 20 minutes for a French fry. My Whopper was burnt to a crisp/completely inedible. They also gave me a Whopper Jr. Patty even though I ordered a Whopper. After reaching out to customer service, they said the best they could do was a measly $3 credit that doesn’t even cover the cost of a Whopper. Avoid this location, take your money elsewhere and don’t expect customer service to make your situation whole.
Atmosphere: 1
Food: 1
Service: 1
David G.
They close at 10pm. Arrived at the drive thru at 9:23pm. Zero acknowledgement for at least 4 minutes. Lazy blonde woman was seen in the drive thru window. The owner needs to monitor this restaurant better. You can't make money if your employees aren't serving your customers at all.
Atmosphere: 1
Food: 1
Service: 1
Perry Vargas
Food.was good , staff is friendly
Atmosphere: 5
Food: 5
Service: 5
Isabella Francesca
This location will never disappoint me. Food has always been great for me, makes me remember why I love Whoppers. Wait time can be slow during rush hour, but you can't beat that exceptional customer service. The workers are always so polite and kind and never forget to add my sauces to my bag.
Put Mayo on my burger when the ticket said “NO mayo” This is the 3rd time I’ve gotten a whopper and with no mayo and I’ve gotten mayo on it.
Atmosphere: 1
Food: 1
Service: 1
Not sure if it's just understaffed or what but this location takes forever to get you your order. I've waited as long as 45 minutes with one car in front of me. Sometimes just under half of that is at the speaker waiting to order. I always end up with a warm sandwich and cold fries. The order is also usually wrong having cheese or pickle on it or both when I ask for both to be removed. I have a weird love of the whopper sandwich so unfortunately I continue to try again when I have a craving but man, get it together. There is no way that a 45 minute wait for food is acceptable or that you should wait more than 5 minutes at a speaker without even being greeted. There isn't another location nearby unfortunately otherwise I would go there.
Atmosphere: 2
Food: 2
Service: 2
Everytime I come here they never have what’s on the menu! Why is it on there if you don’t have it?
Food: 2
Service: 2
Always good, always slow, always forgetting something!!
Food: 4
Service: 3
Ungodly slow. This BK just gets worse and worse. Employees simply do not give a shit. 40 min wait in the drive thru earlier today. Definitely the last time I give this location my business.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper Sandwich
This has got to be the slowest BK in all of Wisconsin.
Atmosphere: 2
Food: 3
Service: 2
Very clean, staff was friendly & service was quick.
Atmosphere: 5
Food: 5
Service: 5
Missing item, annoying
Atmosphere: 3
Food: 4
Service: 1
I have never met a worker who I could tell she loved her job and makes ever customer feel like they are the only one until yesterday I was honored to meet Peaches. I had messed up my mobile order and she went above and beyond to make things right even tho it was my error. I hope you keep her on your staff because she is 1 in a million.
Atmosphere: 5
Food: 5
Service: 5
The worst whopper I have ever had. There was one onion, no ketchup, the bun was hard, and it was drowning in mayo. All you could taste was the mayo.
Restaurantji Recommends
Stopped by to get some food. It was not busy and there was only one customer in front of me. She took the order in front of me and then didn't even acknowledge me before going to make other orders. I waited about 5 minutes to see if I would at least be acknowledged and got nothing
Service: 1
Waited 20 minutes for a French fry. My Whopper was burnt to a crisp/completely inedible. They also gave me a Whopper Jr. Patty even though I ordered a Whopper. After reaching out to customer service, they said the best they could do was a measly $3 credit that doesn’t even cover the cost of a Whopper. Avoid this location, take your money elsewhere and don’t expect customer service to make your situation whole.
Atmosphere: 1
Food: 1
Service: 1
They close at 10pm. Arrived at the drive thru at 9:23pm. Zero acknowledgement for at least 4 minutes. Lazy blonde woman was seen in the drive thru window. The owner needs to monitor this restaurant better. You can't make money if your employees aren't serving your customers at all.
Atmosphere: 1
Food: 1
Service: 1
Food.was good , staff is friendly
Atmosphere: 5
Food: 5
Service: 5
This location will never disappoint me. Food has always been great for me, makes me remember why I love Whoppers. Wait time can be slow during rush hour, but you can't beat that exceptional customer service. The workers are always so polite and kind and never forget to add my sauces to my bag.
Food: 5
Service: 4
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