Ordered online at the Oakland and Locust location in Milwaukee as I was on my way from my 5th of 7 appts today in the midst of my daughter getting a long awaited kidney transplant in another state. Unfortunately for me, I did not check my order before leaving and did not sit down to eat my food until 3 hrs later. Haven't eaten all day and now I have no dinner on hand as well. Here's to eating a vowl.of cereal amd calling it a day, or night, in my case.
Atmosphere: 3
Food: 1
Service: 1
johnathan ireland
Stood at the counter while 3 workers ignored me and periodically glanced at me. Then the manager came around the corner and ignored me too. The order itself was well made. I like cousins but won't be coming back to this one.
Atmosphere: 2
Food: 4
Service: 1
Jazmine Semons
Food nice and fresh don't know while they don't sell combos i had to pay everything separately chips, drink , and sandwiches all sold separately
Atmosphere: 4
Service: 5
Eli Van Drisse
My experience was exceptional. Jacqayla helped me order my food and it was served very quickly. Overall a great experience.
Atmosphere: 4
Food: 5
Service: 5
Charlene szymakowski
Your employee or manager needs to learn to talk to paying customers with respect! Learn some manners
Atmosphere: 1
Food: 5
Service: 1
Tonya Beamon
I'm sorry but this is one of the worst customer service places it is these people are rude especially the young man that just handled my question I don't want anything to do with Oakland avenue the last time I was in there physically one of the workers or arguing with the manager the lobby is full of customers and they're about to fight these people are seriously rude and disrespectful!! I don't know where all these great reviews are coming from but maybe they're picking and choosing who they ought to be nice to but they ignore you while you standing there waiting to place your order looking to see who's going to take your order next and then my sandwich was still sitting up there for about a good 8 minutes, the owner owner needs to get a SECRET SHOPPER!!!!! THEN HOPEFULLY YOU'LL FIND OUT WHAT'S REALLY GOING ON!! HORRIBLE PEOPLE HORRIBLE CUSTOMER SERVICE.
Atmosphere: 1
Food: 1
Service: 1
Sebastian Wrench
GO TO ANY OTHER COUSINS!!! I am what you would call a Cousins fanatic. I eat at the chain once if not several times a week. It’s my favorite sub restaurant in the Milwaukee area. With all that being said, this location consistently produces the longest wait times, the most incorrect orders, the least fresh ingredients, the least helpful employees, and half the time there is a homeless person inside. If I could rate this location, a zero I would. It’s a shame because I can walk to this location, but I choose to drive 15 minutes to Glendale to get both a quality sandwich and experience. Again, go to any other location.
Atmosphere: 1
Food: 1
Service: 1
John Hess
Food is ok, but they mess up the order almost each time. Restaurant reeks of Marijuana. If the stagg spent less time smoking up, I imagine the order would be correct morre often.
Atmosphere: 1
Food: 3
Service: 1
Diana Caldwell
Great staff! Sandwiches are always well made & beautifully presented.
Parking: Never had a problem with parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheese Steak, Turkey Sub
I’ve always said Jersey Mikes would be better if they had French fries. Turns out some smart got this idea at Cousins Subs. In MN no sub places I have eaten at ever have fries always chips so I was overly excited to eat here. Plus it was recommended as a go to spot while in Milwaukee.
Service was good while in store, it was during the lunch hour so prime time to go. However the sandwich was seriously lacking in the meat department. Barely filled like in the picture it’s so empty you can’t even see the meat. Fries were good but sandwich was underwhelming.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fries
Tanisha Peer
GIVE KELAN THE MANAGER A RAISE!!! Every time I go in I am impressed with his work ethic and his customer service. Everyone here is always friendly but I am just always super impressed with this young man. I told him one day "They should make YOU the manager!" He smiled and said "I am". Keep up the great work young man...and keep striving for more!! Great Job!
Atmosphere: 3
Food: 4
Service: 5
Grace Katherine Terrell
Cheese steak + cheese curds are consistently great!
Food: 5
Sonia Furmage
Great service & sub! And why did I try the cheese curds? Too good!
Ordered online at the Oakland and Locust location in Milwaukee as I was on my way from my 5th of 7 appts today in the midst of my daughter getting a long awaited kidney transplant in another state. Unfortunately for me, I did not check my order before leaving and did not sit down to eat my food until 3 hrs later. Haven't eaten all day and now I have no dinner on hand as well. Here's to eating a vowl.of cereal amd calling it a day, or night, in my case.
Atmosphere: 3
Food: 1
Service: 1
Stood at the counter while 3 workers ignored me and periodically glanced at me. Then the manager came around the corner and ignored me too. The order itself was well made. I like cousins but won't be coming back to this one.
Atmosphere: 2
Food: 4
Service: 1
Food nice and fresh don't know while they don't sell combos i had to pay everything separately chips, drink , and sandwiches all sold separately
Atmosphere: 4
Service: 5
My experience was exceptional. Jacqayla helped me order my food and it was served very quickly. Overall a great experience.
Atmosphere: 4
Food: 5
Service: 5
Your employee or manager needs to learn to talk to paying customers with respect! Learn some manners
Atmosphere: 1
Food: 5
Service: 1
I'm sorry but this is one of the worst customer service places it is these people are rude especially the young man that just handled my question I don't want anything to do with Oakland avenue the last time I was in there physically one of the workers or arguing with the manager the lobby is full of customers and they're about to fight these people are seriously rude and disrespectful!! I don't know where all these great reviews are coming from but maybe they're picking and choosing who they ought to be nice to but they ignore you while you standing there waiting to place your order looking to see who's going to take your order next and then my sandwich was still sitting up there for about a good 8 minutes, the owner owner needs to get a SECRET SHOPPER!!!!! THEN HOPEFULLY YOU'LL FIND OUT WHAT'S REALLY GOING ON!! HORRIBLE PEOPLE HORRIBLE CUSTOMER SERVICE.
Atmosphere: 1
Food: 1
Service: 1
GO TO ANY OTHER COUSINS!!! I am what you would call a Cousins fanatic. I eat at the chain once if not several times a week. It’s my favorite sub restaurant in the Milwaukee area. With all that being said, this location consistently produces the longest wait times, the most incorrect orders, the least fresh ingredients, the least helpful employees, and half the time there is a homeless person inside. If I could rate this location, a zero I would. It’s a shame because I can walk to this location, but I choose to drive 15 minutes to Glendale to get both a quality sandwich and experience. Again, go to any other location.
Atmosphere: 1
Food: 1
Service: 1
Food is ok, but they mess up the order almost each time. Restaurant reeks of Marijuana. If the stagg spent less time smoking up, I imagine the order would be correct morre often.
Atmosphere: 1
Food: 3
Service: 1
Great staff! Sandwiches are always well made & beautifully presented.
Parking: Never had a problem with parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheese Steak, Turkey Sub
Excellent food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ve always said Jersey Mikes would be better if they had French fries. Turns out some smart got this idea at Cousins Subs. In MN no sub places I have eaten at ever have fries always chips so I was overly excited to eat here. Plus it was recommended as a go to spot while in Milwaukee.
Service was good while in store, it was during the lunch hour so prime time to go. However the sandwich was seriously lacking in the meat department. Barely filled like in the picture it’s so empty you can’t even see the meat. Fries were good but sandwich was underwhelming.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fries
GIVE KELAN THE MANAGER A RAISE!!! Every time I go in I am impressed with his work ethic and his customer service. Everyone here is always friendly but I am just always super impressed with this young man. I told him one day "They should make YOU the manager!" He smiled and said "I am". Keep up the great work young man...and keep striving for more!! Great Job!
Atmosphere: 3
Food: 4
Service: 5
Cheese steak + cheese curds are consistently great!
Food: 5
Great service & sub! And why did I try the cheese curds? Too good!
Atmosphere: 5
Food: 5
Service: 5
Food is always good.
Atmosphere: 5
Food: 5
Service: 5
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