Chris haasl put weed in my sub saying that it was natures
Atmosphere: 1
Food: 1
Service: 1
Wendi Mammel
Very expensive but worth it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Philly, Chips, 3 Cookies
Vikram Shanker
Not worth the
Atmosphere: 1
Food: 2
Service: 3
n
These new workers are terrible. Black girl with long dreads always always has an attitude. short black dude, seen him leave the store and argue with a girl outside before going back inside, and today while taking my order he is playing a videogame on his phone and rubbing his nose before you hing the screen. Linecooks got airpods in and stopping between cooking to text.I have frequented here a lot in the past 6 months, and in that time it seems management is hiring whoever applies. Not eating here anymore.
Atmosphere: 1
Food: 5
Service: 1
Pat Fay
Great sandwiches and fair prices. Friendly staff eager to answer questions.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Breast, Tuna, Italian Special, Philly, Chicken Philly, Turkey Sub
Sarah P.
When I was a meat-eater I loved Cousins. Their six inch cheesesteak was a favorite of mine. Since becoming Pescatarian I now order their veggie sub, and I've gotta say what you get varies quite significantly depending on what location you are at. I've had anywhere from terrible to quite good. I don't know if it's just not a sandwich ordered often or what - but I have pretty much gotten something different every time I have ordered a veggie sub from Cousins. If you want a veggie sub from Cousins you've been warned.
Linda Steadman
It's been awhile since I was in Cousins. While it's very different in the new store, it still has a Cousins atmosphere. Service was great. The food was familiar.I ordered curds, which are solid and tasty. They are probably the best I've had at a restaurant so far. I also got my perennial meatballs, but as a bowl, not a sub. I will probably go back to the sub version next time because meatballs don't mix the best with greens (my choice) and I would have mixed the ingredients differently. It was an experiment that fizzled. But the food tasted good, regardless.
Atmosphere: 5
Food: 5
Service: 5
Adam
I had hoped this location was better then east capitol drI was wrong on that accountThe young man working the register didn't listen to my order correctlySo instead of a chesse steak with only fried onions and mayoI got a luke warm steak sandwich on parm bread with fried onionsNo cheese no mayoThe manger on shift was to busy hanging out with friends at a table to careThe staff were well aware of thisI won't bother to message you from the contact us button on your websiteYou don't respond back to customers who do thatThis is just so others know what to expect at this locationIf they're looking to visit in futureThe original owners are rolling over in their graves looking at what you've allowed this company to becomeAvoid going to Cousins subs unless you want subway quality and service with Cousins pricesCousins subs =Garbage ?Parking: Nearby shared parking lot with Walgreens
Attentive and respectful workers, gave great customer service while communicating effectively with me and other customers ????????.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chips, Party Subs
Bryan Richards
Disappointing Visit to Cousin SubsI recently visited Cousin Subs, and I must say that my experience left me quite disappointed. I had high hopes for a satisfying meal, but unfortunately, the overall experience fell short of my expectations.First and foremost, the service was not up to par. The staff seemed disinterested and inattentive, which made the ordering process far from pleasant. It took longer than expected to place my order, and I felt like an inconvenience rather than a valued customer.Now, onto the food. I ordered their signature sub, and I was underwhelmed. The sandwich lacked the freshness and flavor that I had anticipated. The bread was dry and seemed stale, and the ingredients didn't taste as if they were of high quality. It was evident that the sub had been hastily put together, leaving me unsatisfied.Another issue was the cleanliness of the establishment. The dining area could have used a good cleaning, and the tables were not well-maintained. It gave off an impression of neglect, which further dampened the dining experience.I believe that every restaurant deserves a fair chance to improve, so I hope Cousin Subs takes this feedback constructively. Improving the quality of their food and service, as well as maintaining a clean and welcoming environment, would go a long way in ensuring that customers have a more positive experience in the future.In conclusion, my visit to Cousin Subs was not a pleasant one. I sincerely hope they take steps to address these issues and provide a better experience for their customers.
I went to order a normal sub, asked the guy up front how much it was to upgrade to a meal.He said it was like $4 more.I said "Nah, don't do that"He goes "Man stop bein' so cheap."It didn't work, but you gotta respect the hustle. And they gave me free fries.
Lady P
The restaurant is always dirty and one of the sandwich makers (a young Black male) was not wearing a hair net or head covering when he should have because he had a wild and wooly hairstyle working around food.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Sub
SPEEDYSON
Customer service was horrible. You should hire individuals who are motivated help make guests feel welcomed and appreciated to spend their money here. All of your young adults were standing at the register but ignored my presence and I felt so unwanted their that I turned around and left. Please hire individuals who want to represent your company in a professional manner. After I left I crossed the street to eat at Cheba-Hut
Chris haasl put weed in my sub saying that it was natures
Atmosphere: 1
Food: 1
Service: 1
Very expensive but worth it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Philly, Chips, 3 Cookies
Not worth the
Atmosphere: 1
Food: 2
Service: 3
These new workers are terrible. Black girl with long dreads always always has an attitude. short black dude, seen him leave the store and argue with a girl outside before going back inside, and today while taking my order he is playing a videogame on his phone and rubbing his nose before you hing the screen. Linecooks got airpods in and stopping between cooking to text.I have frequented here a lot in the past 6 months, and in that time it seems management is hiring whoever applies. Not eating here anymore.
Atmosphere: 1
Food: 5
Service: 1
Great sandwiches and fair prices. Friendly staff eager to answer questions.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Breast, Tuna, Italian Special, Philly, Chicken Philly, Turkey Sub
When I was a meat-eater I loved Cousins. Their six inch cheesesteak was a favorite of mine. Since becoming Pescatarian I now order their veggie sub, and I've gotta say what you get varies quite significantly depending on what location you are at. I've had anywhere from terrible to quite good. I don't know if it's just not a sandwich ordered often or what - but I have pretty much gotten something different every time I have ordered a veggie sub from Cousins. If you want a veggie sub from Cousins you've been warned.
It's been awhile since I was in Cousins. While it's very different in the new store, it still has a Cousins atmosphere. Service was great. The food was familiar.I ordered curds, which are solid and tasty. They are probably the best I've had at a restaurant so far. I also got my perennial meatballs, but as a bowl, not a sub. I will probably go back to the sub version next time because meatballs don't mix the best with greens (my choice) and I would have mixed the ingredients differently. It was an experiment that fizzled. But the food tasted good, regardless.
Atmosphere: 5
Food: 5
Service: 5
I had hoped this location was better then east capitol drI was wrong on that accountThe young man working the register didn't listen to my order correctlySo instead of a chesse steak with only fried onions and mayoI got a luke warm steak sandwich on parm bread with fried onionsNo cheese no mayoThe manger on shift was to busy hanging out with friends at a table to careThe staff were well aware of thisI won't bother to message you from the contact us button on your websiteYou don't respond back to customers who do thatThis is just so others know what to expect at this locationIf they're looking to visit in futureThe original owners are rolling over in their graves looking at what you've allowed this company to becomeAvoid going to Cousins subs unless you want subway quality and service with Cousins pricesCousins subs =Garbage ?Parking: Nearby shared parking lot with Walgreens
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Cheese Steak, Chicken Bacon Cheddar
Attentive and respectful workers, gave great customer service while communicating effectively with me and other customers ????????.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chips, Party Subs
Disappointing Visit to Cousin SubsI recently visited Cousin Subs, and I must say that my experience left me quite disappointed. I had high hopes for a satisfying meal, but unfortunately, the overall experience fell short of my expectations.First and foremost, the service was not up to par. The staff seemed disinterested and inattentive, which made the ordering process far from pleasant. It took longer than expected to place my order, and I felt like an inconvenience rather than a valued customer.Now, onto the food. I ordered their signature sub, and I was underwhelmed. The sandwich lacked the freshness and flavor that I had anticipated. The bread was dry and seemed stale, and the ingredients didn't taste as if they were of high quality. It was evident that the sub had been hastily put together, leaving me unsatisfied.Another issue was the cleanliness of the establishment. The dining area could have used a good cleaning, and the tables were not well-maintained. It gave off an impression of neglect, which further dampened the dining experience.I believe that every restaurant deserves a fair chance to improve, so I hope Cousin Subs takes this feedback constructively. Improving the quality of their food and service, as well as maintaining a clean and welcoming environment, would go a long way in ensuring that customers have a more positive experience in the future.In conclusion, my visit to Cousin Subs was not a pleasant one. I sincerely hope they take steps to address these issues and provide a better experience for their customers.
Restaurantji Recommends
I went to order a normal sub, asked the guy up front how much it was to upgrade to a meal.He said it was like $4 more.I said "Nah, don't do that"He goes "Man stop bein' so cheap."It didn't work, but you gotta respect the hustle. And they gave me free fries.
The restaurant is always dirty and one of the sandwich makers (a young Black male) was not wearing a hair net or head covering when he should have because he had a wild and wooly hairstyle working around food.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Sub
Customer service was horrible. You should hire individuals who are motivated help make guests feel welcomed and appreciated to spend their money here. All of your young adults were standing at the register but ignored my presence and I felt so unwanted their that I turned around and left. Please hire individuals who want to represent your company in a professional manner. After I left I crossed the street to eat at Cheba-Hut
Good food. The staff are miserable.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fries
They charged me over 20 dollars for a 15 dollar
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fries