Cousins Subs

The slowest, most useless service ever – the absolute worst place because it's an airport. The work crew had zero hustle and seemed to not care about getting people on their way to their flights.

I wasted 18 minutes in line and left empty-handed, just like two other potential customers did before me.

No meal was eaten by me because I had to cut my losses in time, therefore, I cannot comment on the food itself.

Service: 1

My sub was bland, didn’t even get to eat it. When I brought it to the attention of the person making my sub, advising it was missing oil & oregano, he tried to convince me it doesn’t normally come with that. However, without those two ingredients it doesn’t even taste like a cousins sub, it taste like a regular sandwich. I’m highly disappointed. The person’s preparing the sub also suck, his customer service skill suck and he need to do better! And I left a nice tip so I’m extremely upset! I wouldn’t recommend anyone get their first experience from the airport! Please just get a sub in the city! Wayyyyyy better

Atmosphere: 1

Food: 1

Service: 1

Restaurant was open bright & early and there was no line. The lady serving was very nice. Fresh and fries didn't taste stale.

Atmosphere: 3

Food: 3

Service: 3

Nice to grab a quick bite before our flight!

Atmosphere: 2

Food: 4

Service: 4

Will not provide a cup for water, will not give napkins when asked, and for the order wrong. Good bread, overcooked meats. Blah.

Atmosphere: 1

Food: 1

Service: 1

I've never had to give a review before but i cant help it. Sorriest excuse for a sub ever. Paid $15.67 for a 7 inch sub that's quite literally barely full.

I come to town for a few things. And cousin subs are one of them. I was so disappointed The sub had no meat in it like at all. Full of lettuce and tomatoes Only. It is sad they couldn't get it a Turkey sub, right, it put a horrible taste in my mouth. I'll never go here again.

Atmosphere: 1

Food: 1

Service: 1

Believe the hype.

Atmosphere: 3

Food: 1

Service: 3

Order two subs and French fries. The French fries weren’t even cooked all the way through and the employee told me they cook them to a set time and there was no way they weren’t cooked. You tell me if you can eat a frozen french fry. The other customer next to me even tried to help. Worst customer service ever. Asked for the sub to be cut into fours, they can only cut it once I was told. My wife pulled the largest hair I have ever seen out of her sub. Just the worst ever, being born and raised in Wisconsin and eaten at like every Cousins location, this one wins hands down the worst.

Atmosphere: 1

Food: 1

Service: 1

How you out of bread at 6pm?

$15 for dry bread and maybe 1 piece of steak in my cheese steak. Take extra steps down to the Chili’s I promise you this place is the bottom of the bottom of airport food.

Atmosphere: 1

Food: 1

Service: 1

In all honesty, for a $21 dollar sandwich, not worth it one bit. First off, I believe her name is Carlaia, since that’s what our receipt said, she was very rude and honestly made us feel like we were a complete inconvenience for her with asking just 1 simple question. Then i specifically asked for mayo on the sandwich and it didn’t even have a lick of it. Like come on yall, I showed up, spend $33 at your place for a sandwich a small side and a drink, paying for your rent and you can’t even get the simplest order right and also be rude to us.
Missed the mark on this one

Atmosphere: 3

Food: 2

Service: 1

Avoid this place. 1.9 stars for a reason.

Atmosphere: 3

Food: 1

Service: 2

Staff was very rude and told me they ran out of bread. I love cousins but this is not it.

Atmosphere: 1

Food: 1

Service: 1

You’re pretty limited when it comes to food in concourse C of MKE so you may not have a choice, but be warned that for $11 you will get a sub with literally 1 slice of turkey, 1 slice of cheese, and a bunch of soggy lettuce. This is the most expensive and worst sub I’ve ever had.

Atmosphere: 1

Food: 2

Service: 1