Service is not stellar and dining area is a tad dingy, but they make a seriously good sub
Atmosphere: 2
Food: 5
Service: 1
Christina Candyclassygirl
I Love This Location!!!! This Location is The Only One I've been Patrizing for the Past Year!!! 15mins From my Neighborhood, However it's Worth the Drive! Always FRESH SUBS!!!??? Thank you Kindly Tina- Lyft Driver!
Atmosphere: 5
Food: 5
Service: 5
A iknow User
Poor customer service. Sandwich was prepared with very little marinara sauce (meatball sub). The sub had a funny taste. ??. I'm not to happy about this cousins anymore.
Atmosphere: 3
Food: 1
Service: 1
Susan Goelz
The subs are ? ? ? yum o stop in and try ?♀️ ?♂️ ?♀️ ?♀️
This cousins is very rude manager Freddy left a sandwich out of my bag and think that it’s OK for me to just ride around and come back up there like that’s not an inconvenience. When a manager makes a mistake he should correct his mistake by at least offering a coupon. I do not know if they have new management, but they need to get it together
Food: 3
Service: 1
Valerie Stone
I love cousin's my favorite is turkey on garlic herb bread. This and another place are the only two places I will buy subs from.
Atmosphere: 5
Food: 5
Service: 5
Emily Henderson
I went to the actual location after ordering for the first time on Doordash. They have this sub in a bowl option that was so delicious. The seasonings, amount of items, especially when you pay for extra meat, makes this a filling meal. I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Portion
allyson smith
I ordered a 7 inch club with bacon, and the immature, rude, and ignorant imbeciles minding the store forgot to put the bacon that I paid extra for on my sandwich because they were too busy flirting with a male customer. I’m sure his order was right.No apology. It was like it was a bother for me to even bring it up, and for my food that I paid for to be made correctly.This was on Sunday, 4/7 around 7:30 pm.I am never patronizing this sorry location again, and expect better than rude, sloppy and illiterate restaurant workers.
Atmosphere: 1
Food: 1
Service: 1
Gordon The-abortion
Pacey a fellow college was absolutely amazing, wonderful person made an awesome sub ❤️❤️
Paid for chips I never received. Workers need to pay more attention to orders than they do pointless conversation.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fries
P S
This guy nailed it!The issue is they door dash drivers instead they’re own. Door dash drivers are the worst.NEVER AGAIN!!! Today was my second time ordering from their web site for delivery to my workplace. The driver delivered to somewhere in space and getting a refund is HORRIFIC! I called the store FIRST to get a refund. I was told that they have to call corporate and corporate has to call Door Dash. My next call was to the Door Dash number provided in the delivery status text to my phone. Because my order was made online with the store, I was transferred to another person and placed on hold for several minutes while the second person called the store. He never got through to the store; I was told he would proceed with the refund and that a customer service support person would contact me later. From start to finish, this was a terrible experience. The worst part was having to hunt for contact information and a live person to handle the issue. Ordering was easy; refunds are. OT
Atmosphere: 1
Food: 1
Service: 1
Floyd Griffin III
I placed an online order for delivery. Everything started off fine, delivery was prompt. However, as soon as I saw the bag the problems began. The bag was not sealed as it should have been and my fries appeared to be tampered with. I called Doordash since this is who Cousins used for the delivery. They were just as foolish as the Cousins. But this review is for Cousins I will lite DoorDash up on their page. Ultimately, I was connected to the Cousins and first spoke to someone that had no clue as to why he was even at work. The manager got on the phone and negati3d what DoorDash told me. The sandwich itself was about the size of my wrist l, pitiful.I asked for a refund and the provided her personal number like it was a dateline. All this for a refund. This Cousins is horrible I highly Do Not recommend.
Food: 1
Service: 1
Tim S.
Service was very slow and the sandwich wasn't the caliber that I receive at other Cousins Subs restaurants.
Fast & friendly service
Atmosphere: 5
Food: 5
Service: 5
Service is not stellar and dining area is a tad dingy, but they make a seriously good sub
Atmosphere: 2
Food: 5
Service: 1
I Love This Location!!!!
This Location is The Only One I've been Patrizing for the Past Year!!! 15mins From my Neighborhood, However it's Worth the Drive! Always FRESH SUBS!!!???
Thank you Kindly
Tina- Lyft Driver!
Atmosphere: 5
Food: 5
Service: 5
Poor customer service. Sandwich was prepared with very little marinara sauce (meatball sub). The sub had a funny taste. ??. I'm not to happy about this cousins anymore.
Atmosphere: 3
Food: 1
Service: 1
The subs are ? ? ? yum o stop in and try ?♀️ ?♂️ ?♀️ ?♀️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Tuna, Chicken Philly Cheese Steak
This cousins is very rude manager Freddy left a sandwich out of my bag and think that it’s OK for me to just ride around and come back up there like that’s not an inconvenience. When a manager makes a mistake he should correct his mistake by at least offering a coupon. I do not know if they have new management, but they need to get it together
Food: 3
Service: 1
I love cousin's my favorite is turkey on garlic herb bread. This and another place are the only two places I will buy subs from.
Atmosphere: 5
Food: 5
Service: 5
I went to the actual location after ordering for the first time on Doordash. They have this sub in a bowl option that was so delicious. The seasonings, amount of items, especially when you pay for extra meat, makes this a filling meal. I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Portion
I ordered a 7 inch club with bacon, and the immature, rude, and ignorant imbeciles minding the store forgot to put the bacon that I paid extra for on my sandwich because they were too busy flirting with a male customer. I’m sure his order was right.No apology. It was like it was a bother for me to even bring it up, and for my food that I paid for to be made correctly.This was on Sunday, 4/7 around 7:30 pm.I am never patronizing this sorry location again, and expect better than rude, sloppy and illiterate restaurant workers.
Atmosphere: 1
Food: 1
Service: 1
Pacey a fellow college was absolutely amazing, wonderful person made an awesome sub ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Slow as
Atmosphere: 2
Food: 3
Service: 1
Paid for chips I never received. Workers need to pay more attention to orders than they do pointless conversation.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fries
This guy nailed it!The issue is they door dash drivers instead they’re own. Door dash drivers are the worst.NEVER AGAIN!!! Today was my second time ordering from their web site for delivery to my workplace. The driver delivered to somewhere in space and getting a refund is HORRIFIC! I called the store FIRST to get a refund. I was told that they have to call corporate and corporate has to call Door Dash. My next call was to the Door Dash number provided in the delivery status text to my phone. Because my order was made online with the store, I was transferred to another person and placed on hold for several minutes while the second person called the store. He never got through to the store; I was told he would proceed with the refund and that a customer service support person would contact me later. From start to finish, this was a terrible experience. The worst part was having to hunt for contact information and a live person to handle the issue. Ordering was easy; refunds are. OT
Atmosphere: 1
Food: 1
Service: 1
I placed an online order for delivery. Everything started off fine, delivery was prompt. However, as soon as I saw the bag the problems began. The bag was not sealed as it should have been and my fries appeared to be tampered with. I called Doordash since this is who Cousins used for the delivery. They were just as foolish as the Cousins. But this review is for Cousins I will lite DoorDash up on their page. Ultimately, I was connected to the Cousins and first spoke to someone that had no clue as to why he was even at work. The manager got on the phone and negati3d what DoorDash told me. The sandwich itself was about the size of my wrist l, pitiful.I asked for a refund and the provided her personal number like it was a dateline. All this for a refund. This Cousins is horrible I highly Do Not recommend.
Food: 1
Service: 1
Service was very slow and the sandwich wasn't the caliber that I receive at other Cousins Subs restaurants.
Atmosphere: 3
Food: 4
Service: 3
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