Einstein Bros. Bagels

3129 S 27th St, Milwaukee
(414) 385-9888

Recent Reviews

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Karla Greco

Absolutely love this place! Every time I come here, the experience is top-tier, and Lamar and Ken truly make it special. I ordered three iced coffees and two bagels, and everything was made perfectly and quickly, even with how busy it was.

The iced coffees were so good—smooth, flavorful, and refreshing, not watered down at all. You can tell care goes into how they’re made. The bagels were fresh, warm, and exactly what you want with a good cup of coffee. Simple, satisfying, and done right.

What really stands out though is the customer service. Lamar and Ken are both incredibly friendly, welcoming, and attentive. They genuinely care about the customers and it shows in how they interact and how they run the place. They made me feel appreciated and taken care of, not rushed or overlooked.

Atmosphere: 5

Food: 5

Service: 5

Micheal Law

The young lady at the register was name raven she was very helpful and polite and the tall guy his name was Ken he was helpful as well as a tall guy with hair he made my sandwich perfect not to mention the manager her name is jenni she is such a sweetheart and nice I will be back for sure and they had my food done in no time‼️

Atmosphere: 5

Food: 5

Service: 5

Kathryn O'Donnell

The customer service here is worth NEVER coming back. I didn’t even make it to the register before I was rudely cut off by another customer behind me and they were waited on first although I was clearly there first. I turned around and left. I will spend my money and leave my tip somewhere else.

Mrs Nowak

We have seen a difference since the new manager started. She seems to work everyday.
Actually open at the correct time.
Im glad they got someone in there that actually cares about the place.

Atmosphere: 5

Food: 5

Service: 5

Vanessa Locket

I've personally enjoyed the coffee there. It is done well by this amazing worker who has insisted that I try the bagels. They were toasted and tasted very good! 10/10 Will make it my morning spot before work!

Atmosphere: 5

Food: 5

Service: 5

g0se Ncoups

I got a Maplehouse today it was surprisingly good and affordable. Mind this is my first time coming here, I was dealt with right away and the cashier even helped me out on picking my breakfast. I kind of remembered it was a woman that helped me out and I was really lost on what I should get. I'm thankful that she saw that I was having a hard time and described the sandwich that did catch my attention. I think I'll come by again and try something new and sit down for a little while.

Atmosphere: 5

Food: 5

Service: 5

ultimat3_god3ss

They say they open at 6 and are never open until 7am or later

Atmosphere: 1

Food: 4

Service: 1

Demarra Rutherford

I’ve been to this location a number of times and it’s always a great experience and lovely way to start my day ! the team there is wonderful . i’ve met Jennifer, Raven , Ken and Lamarr and it’s always excellent service

Atmosphere: 5

Food: 5

Service: 5

Jessica

I come to this store often. Yesterday I came in and the cashier told me she was the new General manager. She was very nice and polite.

Atmosphere: 5

Food: 5

Service: 5

Max

waited around for about ten minutes and decided not to order considering the workers didn't know what orders they were making, and didn't seem to be actually really working on all that much of anything. like 7 people waiting around inside for orders and nobody seemed to be working very hard if at all on their food... going to cousins nextdoor.

Atmosphere: 1

Food: 1

Service: 1

katelynn polk

I feel so bad for the manager or shift lead the way they talked back or simply just not replying at all to her and took 10min to get just a coffee, I get it yall are busy bussin out bagels but you have to still take in shop orders, I’ve been working since 15 if I woulda talk to a boss that way I woulda lost my job that day!

Atmosphere: 1

Food: 3

Service: 1

adyan tanver

Very short staffed. Long wait in the morning with no rush.. very painful..

Josey Wales

How is this place so dirty and the fridge empty in the early morning? There are flies everywhere and it looks like a sponge or mop does not live here.

Atmosphere: 1

Food: 3

Service: 3

D H

I recently visited your location to purchase bagels, but unfortunately I was treated rudely and service was refused. This was very disappointing, as I had hoped for a positive experience.

I wanted to bring this to your attention so you’re aware of how customers are being treated. I hope steps can be taken to improve service in the future.

Thank you for your time.

Jordan L

Einstein what happened!! I honestly think they need to replace their toaster machine. This is my second time, and a complete waste. Asked the employee to run the bagels through the toaster twice and they’re barely toasted. If you go to pick n save and purchase a 6 pack and toast them they taste better. I use to love Einstein and try to support, but at this pace it makes sense if business is going down.

Atmosphere: 4

Food: 1

Service: 3

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