Staff was very rude, after picking up an incorrect order. We were forced to come all the way back to the store. Unlike other locations that either do refunds or save the name for future orders. The whole time the lady taking our order gave us unnecessary attitude despite trying to settle like adults.
Atmosphere: 1
Food: 2
Service: 1
Avery Nahwahquaw
Do not order from this McDonald's! on 7/15/25 at 6:15pm I ordered the free large fries on the app along with a large soda. I was charged full price for the fries by this McDonald's and showed the manager the error using my phone, showing the app charged me $1.85 but her store charged me full price and showed her that $7.75 was charged to my card. She was rude and unprofessional from the start, refusing to even try to remedy the error, when I asked why she refused to help she acted impatient about it and called an unidentifiable person sitting and laughing with another young kid/man to throw me out!
j t v
Quick service
Atmosphere: 5
Food: 5
Service: 5
Brandy Anderson
The service and the food was horrible. I am missing half of one of my Big Mac burger patties. Unfortunately, I'm at work and can't go back. And they don't answer the phone
Food: 1
Service: 1
Nicholas Balistreri
Burger patty was barley cooked and cold (picture does no justice). Sandwich prep looked like they just tossed everything in the box. Fries were cold and had the texture like they've been cooked multiple times. Never had an issue with daytime crew but it's always like this with the night crew.
Food: 1
Rosy Munoz
They just rushed us because the lady was on her cell we were not even done ordering! Another time she didn't gave me a receipt and when l ask for one I was short on my change ! She was nice before! We even used to tip her
Atmosphere: 1
Service: 1
Darth Dolo
01/25/25 store was open even though their furnace was broken. Handicapped entrance door was difficult to open. Customers inside were bundled up. Food was cold within minutes of getting it. Now, I won't complain about a broken furnace as those things happen, but they should have closed their lobby until the repairs were done.
Atmosphere: 2
Food: 2
Service: 4
Midnight Innocence Udell G. Estes
The workers are unclean , as I saw an employee touching his nose. No treats or smoothies, shakes, or desserts are served at this location. The soft drink machine is inactive In the lobby and you must see cashier for refill . The only good thing I can say is Manager Bri is highly professional with great communication and customer service skills.
Atmosphere: 1
Food: 2
Service: 2
Sean Weliky
Forgot my fries and refused to make more because they closed soon. Poor business. Losing sales due to poor night crew. The daytime crew is good tho
You have security for the students.only 5 at a time.the new security let's more then that in.i take my grandchild there and we have to listen to them swear and sit on tables being rude.security does nothing,why even have security.
Atmosphere: 2
Food: 2
Service: 2
Rae Lesser-Grubor
employees loudly talking about how a coworker is sleeping in the parking lot and needs to come back to work. that about sums up the quality of service I experienced tonight. at least I got my food- 30 min to receive a small order for one person. woof
Service: 1
Chris Luebke
Sad times. I really just like to get my own Coca-Cola. I do diet Coke with some regular mixed in. Lots of ice. I like using the app. I like it when you just get an empty cup and get what you want. That was not an option here. However, my diet Coke was cold and ready fast. Most of the McDonald's seem to be moving this direction... I guess I will try Speedway next time.
Atmosphere: 3
Food: 3
Service: 4
Mothra
Don’t order coffee on the app. Bay View on Potter 53207. They pour it as soon as you order, then it sit and gets cold before you get there. At least the last 6 or 7 coffees were luke warm. I even pulled over and ordered, then minutes later picked up luke warm coffee. Decaf. How do they not get that?
Marcelina Beltran
I go to this McDonald’s almost everyday, my large fry was literally like a small, my mcchicken buns were stale/hard I don’t even know how to explain it, I went at about 730, I’ll stick to going in the daytime from now on
Oh yea and my whole order was in one bag and I worked fast food and know that’s not right, 20 pc nuggets,4 sandwiches,3 fries all in one bag
Staff was very rude, after picking up an incorrect order. We were forced to come all the way back to the store. Unlike other locations that either do refunds or save the name for future orders. The whole time the lady taking our order gave us unnecessary attitude despite trying to settle like adults.
Atmosphere: 1
Food: 2
Service: 1
Do not order from this McDonald's! on 7/15/25 at 6:15pm I ordered the free large fries on the app along with a large soda. I was charged full price for the fries by this McDonald's and showed the manager the error using my phone, showing the app charged me $1.85 but her store charged me full price and showed her that $7.75 was charged to my card. She was rude and unprofessional from the start, refusing to even try to remedy the error, when I asked why she refused to help she acted impatient about it and called an unidentifiable person sitting and laughing with another young kid/man to throw me out!
Quick service
Atmosphere: 5
Food: 5
Service: 5
The service and the food was horrible. I am missing half of one of my Big Mac burger patties. Unfortunately, I'm at work and can't go back. And they don't answer the phone
Food: 1
Service: 1
Burger patty was barley cooked and cold (picture does no justice). Sandwich prep looked like they just tossed everything in the box. Fries were cold and had the texture like they've been cooked multiple times. Never had an issue with daytime crew but it's always like this with the night crew.
Food: 1
They just rushed us because the lady was on her cell we were not even done ordering!
Another time she didn't gave me a receipt and when l ask for one I was short on my change ! She was nice before!
We even used to tip her
Atmosphere: 1
Service: 1
01/25/25 store was open even though their furnace was broken. Handicapped entrance door was difficult to open. Customers inside were bundled up. Food was cold within minutes of getting it. Now, I won't complain about a broken furnace as those things happen, but they should have closed their lobby until the repairs were done.
Atmosphere: 2
Food: 2
Service: 4
The workers are unclean , as I saw an employee touching his nose. No treats or smoothies, shakes, or desserts are served at this location. The soft drink machine is inactive In the lobby and you must see cashier for refill . The only good thing I can say is Manager Bri is highly professional with great communication and customer service skills.
Atmosphere: 1
Food: 2
Service: 2
Forgot my fries and refused to make more because they closed soon. Poor business. Losing sales due to poor night crew. The daytime crew is good tho
Atmosphere: 1
Food: 1
Service: 1
Waited like 30min for 2 McChickens 💀
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
You have security for the students.only 5 at a time.the new security let's more then that in.i take my grandchild there and we have to listen to them swear and sit on tables being rude.security does nothing,why even have security.
Atmosphere: 2
Food: 2
Service: 2
employees loudly talking about how a coworker is sleeping in the parking lot and needs to come back to work. that about sums up the quality of service I experienced tonight. at least I got my food- 30 min to receive a small order for one person. woof
Service: 1
Sad times. I really just like to get my own Coca-Cola. I do diet Coke with some regular mixed in. Lots of ice. I like using the app. I like it when you just get an empty cup and get what you want. That was not an option here. However, my diet Coke was cold and ready fast. Most of the McDonald's seem to be moving this direction... I guess I will try Speedway next time.
Atmosphere: 3
Food: 3
Service: 4
Don’t order coffee on the app. Bay View on Potter 53207. They pour it as soon as you order, then it sit and gets cold before you get there. At least the last 6 or 7 coffees were luke warm. I even pulled over and ordered, then minutes later picked up luke warm coffee. Decaf. How do they not get that?
I go to this McDonald’s almost everyday, my large fry was literally like a small, my mcchicken buns were stale/hard I don’t even know how to explain it, I went at about 730, I’ll stick to going in the daytime from now on
Oh yea and my whole order was in one bag and I worked fast food and know that’s not right,
20 pc nuggets,4 sandwiches,3 fries all in one bag
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