Nana Asian Fusion & Sushi Bar

I ordered on Door Dash and it took almost 2 hours. The food was cold and old by the time I got it. Very disappointed. I used to order delivery at Nana before the new owners, and I live two blocks away. The food was always fresh and hot. I’m not sure I will order again.

We did carry out and 1) we agreed the rolls were a bit smaller than expecting, although the price reflected the size of the roll. 2) not having a confirmation email while ordering off the website is a bummer, since you then have to go ahead and call to find out the expected time (I think there was a 20 min estimate online but no confirmation email).

Food: 4

Service: 4

Recommended dishes: Various Sushi Rolls

We’ve been long time customers of Nana and were surprised to find at our most recent visit, that the restaurant was under new ownership. Unfortunately, they are very obviously still working out some kinks. The sushi was still pretty tasty (although we do miss many of the entree options that were on the original menu - now they are strictly sushi). We ordered about 6 simple rolls to-go and used the website to order as we always had.

My order, when completed online, didn’t send a confirmation email with estimated pickup time like usual, so I called the restaurant to make sure they indeed received it. A young man answered the phone, and I told him the name and order total and he said “yeah, we got it” - - I thought: great! This was at 6:15pm. We weren’t sure how long 6 sushi rolls would take, but we arrived to pick up our order at 6:45pm (every single experience at the original Nana, 20 minutes was the typical turnaround time).

My partner waited inside for an additional 40 minutes (1 hour 10 minutes total) for what would’ve normally been a pretty quick pickup. There were only 2-3 tables with guests seated, so all we could assume was that they were very short staffed in the kitchen. The most unfortunate part was that not one person working there said a word to my partner who was waiting for such a long time - no “sorry it’ll just be a little longer” … “we’re short staffed tonight” or “let me check on your order” - just completely ignored. We left with a bit of sadness that this place just isn’t the same anymore. The food was still pretty tasty, which we appreciate - I just would hope that in the future, they work on better communication of wait times with customers or develop a system like the previous owners had to communicate when an order was ready (call or text).

Atmosphere: 2

Food: 4

Service: 2

Was treated as if I had an disease, did not want me to sit outside for too long to enjoy my food, felt out of place

Atmosphere: 1

Food: 5

Service: 1

Couldn’t have asked for better takeout while I was sick! The NaNa team sent extra miso soup with a kind note along with my delicious maki and crab rangoons! A new staple in my rotation. Delivery arrived in <20 minutes and the food was all so tasty.

Atmosphere: 5

Food: 5

Service: 5

I am a regular costumer. Every time I order food the owner is very kind and provides a nice and personal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Rice, Miso Soup and Salad, Orange Chicken

Good service, I would return in the future....

Atmosphere: 5

Food: 4

Service: 5

Great service! Very yummy

This is the best Asian restaurant in Milwaukee! I have now ordered from here multiple times and each time the employees go above and beyond to ensure great service. I love that the restaurant has its own delivery service that is so speedy! The staff is so friendly and the food is always delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pad Thai, Fried Rice, Miso Soup and Salad, Shorewood Roll

My wife and I love Nana's. I wouldn't think twice to recommend anyone here. Perfect spot in Shorewood for all of your sushi needs!

Atmosphere: 5

Food: 5

Service: 5

Everything was so bland. The only thing good about this place is the location. Sushi and rolls aren’t good at all.

Atmosphere: 1

Food: 1

Service: 2

Always amazing. Their sushi is some of the best in milwaukee without a doubt!

Great as always

Crab Rangoons are amazing! The owners are great!

Not a great choice when they 1st open. Was reheated food that was only sorta warm