Pizza Hut

Ordered the Ultimate Bundle for Delivery. Order was placed at 6:34pm, estimated delivery time of 7:04. I got a notification at 7:18 that it was going to be delivered by Doordash. Order was picked up at 7:31 and I finally got it at 7:56. That's 1 hour and 22 minutes. That's unacceptable, especially when you have the stones to charge $5.50 for a delivery fee when you didn't even do that.
Food was received as one would expect waiting that long, luke warm. Thankfully i have an air fryer to reheat the pizza and sides back to a proper serving temperature. Also, none of the sauces ordered came with the order.
If you are too busy to deliver, simply call and say we are backed up and it's going to be longer than we quoted you. I would understand and come pick it up myself.
If you went to a restaurant and didn't get your entrees for 1:22 with no communication, how would you feel? Would you want to do business there again? I severely doubt it.
Do better.

Atmosphere: 1

Food: 2

Service: 1

I’ve been in the area for a year never had a problem they are a little low staff but they do the best they can. I have no problem

Atmosphere: 3

Food: 3

Service: 3

Pizza was ok, but the cinnamon rolls were terrible, overcooked, shrunken, dry, with frosting melted on bottom not on rolls. Not edible. Took pic for evidence and time stamp. When returned item, the night manager angrily blammed the quality of food on time I returned it after dinner instead of right away. When showed evidence, the manager changed and said nothing was wrong with the food. Still speaking to me in a very rude fashion, the manager gave me a very small refund and slammed the food in the garbage at the front counter. The employee or the manager refused to give me the manager’s name for a complaint. Very poor service!

Atmosphere: 1

Food: 1

Service: 1

Ordered two deep dish pizzas for delivery, one veggie and one with olives. Got two hand tossed, one veggies and one cheese.

And they just weren’t very good. Wrong crust, wrong toppings, mediocre flavor.

Delivery was pretty fast though.

Food: 1

Service: 4

Never received my order and the manager won’t return my money almost 30 $ they are some thieves this store need to get shut down manager is never at the store they always just got one person in there that doesn’t know what she’s doing then tell me to call corporate to get my refund shut this business

Not only did everything arrive 40 mins late (kids fell asleep before it got here) but it was cold and literally no seasoning on the breadsticks, no pesto drizzle on the pizza that claims to come with pesto, and everything is rock hard and cold. Very disappointed as Pizza Hut was out favorite growing up. 0/10 on this locations food quality. Delivery driver was polite but that is the only positive from this horrible order experience.

Food: 1

Service: 2

I ordered a large PAN pizza and they gave me some hand tossed garbage with barely any sauce. I even tipped when I ordered so I pretty much threw away $6 for nothing. They weren’t even busy…everybody was just standing around.

Atmosphere: 1

Food: 1

Service: 2

Do yourself a favor and literally order anything else.

Ordered delivery and after 3 hours and a dozen unanswered calls, I showed up to the location at 9pm to find the store closed.

Ordered delivery another time and after an hour of waiting (it was now 10 min before closing time) I called and the rude lady who answered told me nobody ever came to get my pizza to deliver it and if I wanted it I “better get here before she locks the door in 8 min” I raced over there to grab it and enjoyed a cold, undercooked pizza for dinner

Atmosphere: 1

Food: 1

Service: 1

Best place for Pizza And Wings. Great Service..Way to go Pizzahut.

Atmosphere: 5

Food: 5

Service: 5

Food is always undercooked. You'll be lucky to get any pizza that isn't soggy and falling apart because the crust is so undercooked. The breadsticks are a miracle if you can get them how they should be, most of the time they're undercooked and it makes them flat and taste like stale pizza crust. Try to eat here and it's just a disappointing low quality for high cost. The delivery only has one amazing driver, but when he's not working, it seems like it takes 2 hours or more.

Food: 1

Service: 1

Due to this location swapping to door dash for delivery, expect 30-60 minutes added to your delivery time after the food is prepared.

Atmosphere: 1

Food: 2

Service: 1

#pizzahot #pizza #facebook

Atmosphere: 2

Food: 3

Service: 2

As good as can be expected for a Pizza Hut on the lower east side.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Breadsticks

Slow service.... like glacially slow. The app said 30 to 40 minutes I got my food 1 hour and 15 minutes later. The last three orders from there either had something missing or I was given the wrong item. The food is great, if you get it.

Slow service.... like glacially slow. The app said 30 to 40 minutes I got my food 1 hour and 15 minutes later. The last three orders from there either had something missing or I was given the wrong item. The food is great, if you get it.