Shout out to Mike and the GM. Last night, we had ordered our meal and the app said it would take an hour to make. When we picked up, our order had been already done for half an hour because there was a lot happening that night. Mike said to give him a call if there were any problems and he said he'd be able to help with it tomorrow.The GM was in today and was able to help remedy the situation. As a previous employee of Pizza Hut, I get how things that can be crazy and I appreciate the service! I didn't get the GM's name, but thank you to both Mike and the GM!
Atmosphere: 5
Food: 5
Service: 5
Cassie
This is the closest Pizza Hut to me so we order from here a few times a year, they almost always have super fast service and delivery and they’re always pretty professional. They’re occasionally out of stock of certain things so that’s the reason I subtracted a star but besides that they’re pretty great. I’m not sure if he still works here but the older man who delivers is the best, he’s always super friendly and always has cute Dad jokes which always put a smile on my face, he’s the sweetest and quickest delivery guy ever so make sure to tip him well! I’d say as far as Pizza Hut’s go this one is highly recommended by me, myself and I haha! Thanks guys, keep up the good work!Vegetarian options: I do wish they had more vegetarian options, I heard a rumor on Reddit that several Pizza Hut’s ran out of the impossible sausage but continued taking orders for it despite not having in stock so they used real sausage instead. I have no idea if this is true and if so what locations did this but that’s kind of disappointing. I’m glad I only ordered one time when it first came out.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breadsticks, Marinara, Cinnabon Mini Rolls
Jessica Paluri
This location always goes above and beyond to make it right. Their system was down and my order did not go through. They took my order and comped my breadsticks for the inconvenience even though they didn’t have to. Also, my husband and I are always satisfied with our food from this location, we won’t go to another Pizza Hut.
Atmosphere: 5
Food: 5
Service: 5
Rib
Placed an order at 10:30pm. was confirmed by email. Pizza Never showed up.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Triple Chocolate Brownie
Dawn Mahtar
I ordered a cheese pan pizza for delivery from the Pizza Hut on 76th St. It was delivered by DoorDash. When I opened the box, I had a pepperoni hand-tossed pizza. I called the restaurant to get the order corrected. I had to try three times before anyone even answered the phone. The person I spoke to, Jada, informed me that I would have to come in if I wanted the correct pizza. They then told me I would have to call the next day when the manager was there if I wanted a refund. They then hung up on me. I called back and explained that I wanted the correct pizza. They said they didn’t have any control over what was delivered because DoorDash delivered it. In the next breath, they said it was their fault so they would replace the pizza, but I still had to come in to get it. When I said that wasn’t acceptable, they put me on hold and never came back to the phone.
Atmosphere: 1
Food: 1
Service: 1
R. Mendoza
delivery time and food quality very poor. will not order from this location again.
Food: 1
Service: 1
Tristan
Best pizza hut location. Great food nice people.
Atmosphere: 5
Food: 5
Service: 5
Lahla Heart
This is the best Pizza hut I’ve had in Mke. They made an awesome Margarita pan pizza and it stayed hot until I enjoyed it at home.
Management is awful!Customer service is atrocious!Arguably one of the dirtiest restaurants I’ve ever stepped foot in!Food is super inconsistently made(sometimes almost raw).
Shout out to Mike and the GM. Last night, we had ordered our meal and the app said it would take an hour to make. When we picked up, our order had been already done for half an hour because there was a lot happening that night. Mike said to give him a call if there were any problems and he said he'd be able to help with it tomorrow.The GM was in today and was able to help remedy the situation. As a previous employee of Pizza Hut, I get how things that can be crazy and I appreciate the service! I didn't get the GM's name, but thank you to both Mike and the GM!
Atmosphere: 5
Food: 5
Service: 5
This is the closest Pizza Hut to me so we order from here a few times a year, they almost always have super fast service and delivery and they’re always pretty professional. They’re occasionally out of stock of certain things so that’s the reason I subtracted a star but besides that they’re pretty great. I’m not sure if he still works here but the older man who delivers is the best, he’s always super friendly and always has cute Dad jokes which always put a smile on my face, he’s the sweetest and quickest delivery guy ever so make sure to tip him well! I’d say as far as Pizza Hut’s go this one is highly recommended by me, myself and I haha! Thanks guys, keep up the good work!Vegetarian options: I do wish they had more vegetarian options, I heard a rumor on Reddit that several Pizza Hut’s ran out of the impossible sausage but continued taking orders for it despite not having in stock so they used real sausage instead. I have no idea if this is true and if so what locations did this but that’s kind of disappointing. I’m glad I only ordered one time when it first came out.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breadsticks, Marinara, Cinnabon Mini Rolls
This location always goes above and beyond to make it right. Their system was down and my order did not go through. They took my order and comped my breadsticks for the inconvenience even though they didn’t have to. Also, my husband and I are always satisfied with our food from this location, we won’t go to another Pizza Hut.
Atmosphere: 5
Food: 5
Service: 5
Placed an order at 10:30pm. was confirmed by email. Pizza Never showed up.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Triple Chocolate Brownie
I ordered a cheese pan pizza for delivery from the Pizza Hut on 76th St. It was delivered by DoorDash. When I opened the box, I had a pepperoni hand-tossed pizza. I called the restaurant to get the order corrected. I had to try three times before anyone even answered the phone. The person I spoke to, Jada, informed me that I would have to come in if I wanted the correct pizza. They then told me I would have to call the next day when the manager was there if I wanted a refund. They then hung up on me. I called back and explained that I wanted the correct pizza. They said they didn’t have any control over what was delivered because DoorDash delivered it. In the next breath, they said it was their fault so they would replace the pizza, but I still had to come in to get it. When I said that wasn’t acceptable, they put me on hold and never came back to the phone.
Atmosphere: 1
Food: 1
Service: 1
delivery time and food quality very poor. will not order from this location again.
Food: 1
Service: 1
Best pizza hut location. Great food nice people.
Atmosphere: 5
Food: 5
Service: 5
This is the best Pizza hut I’ve had in Mke. They made an awesome Margarita pan pizza and it stayed hot until I enjoyed it at home.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Breadsticks, Marinara, Veggie Lovers Pizza
On time for ready
Atmosphere: 5
Food: 5
Service: 5
“New manager”. Is a pos and treats employees like
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Management is awful!Customer service is atrocious!Arguably one of the dirtiest restaurants I’ve ever stepped foot in!Food is super inconsistently made(sometimes almost raw).
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Ultimate Chocolate Chip Cookie
Good place, good service. sometimes not faborites pizzas, not faborites veges , app & service online socks. Very slow
I Ordered a pizza and bread sticks at 10pm, they close at 11pm…. Food said it would arrive 10:50pm, never showed up. I want my money
Atmosphere: 1
Food: 1
Service: 1
Delivery was on time and the pizza was hot and made to our order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Meat Lovers Pizza, Cheese Sticks, Pepperoni Pizza
Pizza was ice cold, inedible...bread sticks were all clumped together, $49 down the
Atmosphere: 3
Food: 1
Service: 3