We went in around 4/5pm and wasn’t greeted with good attitudes upon walking in. When ordering employees were impatient and not helpful. The 3 employees I encountered while ordering my food displayed poor services. Both sandwiches were missing ingredients and were cold. I asked if they had dream bars and was told “we didn’t make any today” when checking out the cashier asked what I had and became very rude when I didn’t recall fast enough.
Atmosphere: 1
Food: 1
Service: 1
Mrs. Morgan
I usually get the Farmhouse salad extra blue cheese w/ the new hot pepper ranch. Chef's kiss for a salad
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mediterranean Chicken of Flatbread, Salads
Kaileigh Smith
There is always the KINDEST lady working at this potbelly. Always makes my sandwich amazing and gave me free rewards for the holidays. I will continue to be a loyal customer here. Best sub and with shop in town!! Highly recommend!
Atmosphere: 5
Genevieve DeRose
I went here for the first time last week and while I didn’t love the food, I have to say thank you to the absolute kindest workers. I was having a really bad day and crying and a young woman and man were working and were so kind to me, asked if I was okay. It meant so much to me!
Food: 2
Service: 5
David Green
The best sandwich in the US! yes I said it. And for sure the best sandwich in Milwaukee. I've been eating here for 20 years even before they opened in Milwaukee - I would drive down to Chicago. They got it down to a science - from how long they toast the sub down to how they layer everything. I'm seriously addicted!
Atmosphere: 5
Food: 5
Service: 5
Christopher Bach
Worst experience ever. As I was walking to pick up my order at the exact time they said it would be read, they called to say nothing I ordered was available. I made alternate choices and asks whey it would be ready. They said it was ready now, they just needed to know what I wanted, and they would give me a coupon for the trouble.
I was half a block away, they screwed up the new order really bad, gave me no coupon, and said they did not have the cookie I ordered.
A refund would not make up for how bad it was. I wish I could give negative stars.
Atmosphere: 1
Food: 1
Service: 1
Max Levy
Everyone working was so helpful and kind. Best salad I’ve had from any Potbelly’s too - 10/10
Atmosphere: 5
Food: 5
Service: 5
Steve Crumbaugh
Potbelly's is one of our favorite sandwich shops. This one was clean, friendly, and efficient.We like the variety of sandwiches, the variety of breads, and the fresh toppings. We can get exactly what we want. Their shakes are great.Went back today. Anthony and OG were great. Good people make the experience even better.
Atmosphere: 5
Food: 5
Service: 5
ken dombrowski
Second time walking in at 11 am and they say they don't open until noon. Door says 10 am. "There's only two of us, and we got online orders." Offered 5 buck tip and for the second time left without a turkey sub and a soda. Wild times.
Andrea Sharp
Food is always hot and fresh. To keep this experience do not expect delivery partners to care for your food. I ordered a meal and included that I’m at work for the driver to bring it to service desk, went looking for my order dasher stated she left it outside.
Really nice guy always working and they all fill the subs up, love this place!
Atmosphere: 5
Food: 5
Service: 5
Ken Plaisted
Slow as
Atmosphere: 3
Food: 3
Service: 1
Fabb Iltail
Salmon was
Atmosphere: 5
Food: 5
Service: 5
Christopher Mastrogiovanni
Enjoy the potbelly brand as a whole. However because the workers were ready to be done for the night I got less quality service. I had a long day at the hospital and wanted to grab a sandwich quick and ended up with nothing but bread. I used to work in the service industry but the standard is to service every customer equally and to be given less than is extremely disappointing. Do better and if staying open until 9 is an issue to where the level of service suffers I suggest management start closing at 8pm.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Grilled Chicken
Jason Brucker
Food was good but Manager was crying that we didn't leave enough notice for a catering sandwich order even though we ordered it two days in advance online. We left a tip over $50 and they still were crying. Dear Sir please keep some tissue in the back (your customers)
We went in around 4/5pm and wasn’t greeted with good attitudes upon walking in. When ordering employees were impatient and not helpful. The 3 employees I encountered while ordering my food displayed poor services. Both sandwiches were missing ingredients and were cold. I asked if they had dream bars and was told “we didn’t make any today” when checking out the cashier asked what I had and became very rude when I didn’t recall fast enough.
Atmosphere: 1
Food: 1
Service: 1
I usually get the Farmhouse salad extra blue cheese w/ the new hot pepper ranch. Chef's kiss for a salad
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mediterranean Chicken of Flatbread, Salads
There is always the KINDEST lady working at this potbelly. Always makes my sandwich amazing and gave me free rewards for the holidays. I will continue to be a loyal customer here. Best sub and with shop in town!! Highly recommend!
Atmosphere: 5
I went here for the first time last week and while I didn’t love the food, I have to say thank you to the absolute kindest workers. I was having a really bad day and crying and a young woman and man were working and were so kind to me, asked if I was okay. It meant so much to me!
Food: 2
Service: 5
The best sandwich in the US! yes I said it. And for sure the best sandwich in Milwaukee. I've been eating here for 20 years even before they opened in Milwaukee - I would drive down to Chicago. They got it down to a science - from how long they toast the sub down to how they layer everything. I'm seriously addicted!
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever. As I was walking to pick up my order at the exact time they said it would be read, they called to say nothing I ordered was available. I made alternate choices and asks whey it would be ready. They said it was ready now, they just needed to know what I wanted, and they would give me a coupon for the trouble.
I was half a block away, they screwed up the new order really bad, gave me no coupon, and said they did not have the cookie I ordered.
A refund would not make up for how bad it was. I wish I could give negative stars.
Atmosphere: 1
Food: 1
Service: 1
Everyone working was so helpful and kind. Best salad I’ve had from any Potbelly’s too - 10/10
Atmosphere: 5
Food: 5
Service: 5
Potbelly's is one of our favorite sandwich shops. This one was clean, friendly, and efficient.We like the variety of sandwiches, the variety of breads, and the fresh toppings. We can get exactly what we want. Their shakes are great.Went back today. Anthony and OG were great. Good people make the experience even better.
Atmosphere: 5
Food: 5
Service: 5
Second time walking in at 11 am and they say they don't open until noon. Door says 10 am. "There's only two of us, and we got online orders." Offered 5 buck tip and for the second time left without a turkey sub and a soda. Wild times.
Food is always hot and fresh. To keep this experience do not expect delivery partners to care for your food. I ordered a meal and included that I’m at work for the driver to bring it to service desk, went looking for my order dasher stated she left it outside.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Really nice guy always working and they all fill the subs up, love this place!
Atmosphere: 5
Food: 5
Service: 5
Slow as
Atmosphere: 3
Food: 3
Service: 1
Salmon was
Atmosphere: 5
Food: 5
Service: 5
Enjoy the potbelly brand as a whole. However because the workers were ready to be done for the night I got less quality service. I had a long day at the hospital and wanted to grab a sandwich quick and ended up with nothing but bread. I used to work in the service industry but the standard is to service every customer equally and to be given less than is extremely disappointing. Do better and if staying open until 9 is an issue to where the level of service suffers I suggest management start closing at 8pm.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Grilled Chicken
Food was good but Manager was crying that we didn't leave enough notice for a catering sandwich order even though we ordered it two days in advance online. We left a tip over $50 and they still were crying. Dear Sir please keep some tissue in the back (your customers)
Food: 5
Service: 1
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