Sam's Place Jazz Café

I had to omlette,and it was dry. This was my first visit. Not impressed 😕

Horrible experience! The owner's wife was rude at the door. Bland and small portions of food served on plastic plates and bowls. My husband and I left hungry after spending $80 dollars. One server for the entire place. I love supporting black businesses but this is one that I will never patronize again!!

The ambiance is excellent the mater d was very pleasant she made up us feel welcome a place with class and style we are planning another trip there soon.

The food, the hospital and the overall cleanliness of this establishment is worth 5 stars and 2 👍🏿👍🏿. Pay them a visit, you won't regret it!!!

The food is amazing, best chicken and waffles I had ever eaten!

The food was good. It reminds you of eating down south at your relatives house. I have yet to try their catfish.

Sam's place is a warm, friendly, inviting place to grab a delicious bite to eat all while listening to some soft jazz music and sipping some delicious coffee! 1st time visitor & definitely will be back again!

Nice brunch or breakfast spot, I usually get breakfast. Food is always fresh and good.

The hours posted says Friday 6-9pm but the sign says closed at 7:05pm. Please update your site this is frustrating.

Didn't go went elsewhere

Phenomenal breakfast panini and hash brown. Coffee was delicious too! Highly recommend going here. Will be back for Sunday brunch!

2nd time there today Sunday Dec 15. Arrived with a party of 4 and told Owner possibly/ very fare skin older woman with dreads that my parents were also joining us. She told me to "go stand over there and she'd get us set up". Some time passed and she came over and asked if i was sure they were coming? I said yes and that we could sit because id like coffee etc. Her reply was very blunt and rude and she said that they normally dont do that and sat us. When we finally sat and waited my son asked her if we could order AGAIN she was very rude.....begrudgingly took our order. She heard me chuckle and told me that i may be used to getting my way and she knew why i was laughing and they do things her way there!!!!!...because i respect my elders i didnt reply but she is extremely rude and i noticed other patrons complain about her in their reviews..... when i asked for more coffee she didnt say a word just brought it out....NO CUSTOMER SERVICE and its very sad..... my parents arrived and came and sat down her reply to them was "oh yall just sat down"? My mom asked her what were they supposed to do?? We asked about the jazz bands schedule and she was rude again. My family were all coming from sunday service, looked sharp and tried to be so friendly but that lady really killed the mood and my brother told her so. The co-owner maybe husband? Was a nice gentlemen but i won't patronize their establishment again... Food was ok but definitely not good enough to deal with her again. Very sad and i wanted to tell others to go and try but i wont...

Atmosphere: 4

Food: 3

Service: 1

Before arrival we checked the website for info on reservations, time breakfast was served to, etc.
Upon arrival, the blonde woman owner came to us asking how many. We said 5 and then the story begins. She told us we needed to make a reservation, and we explained the web page said no reservations. She said well it's not up to date. My thought, not my problem we did our research prior knowing we have 4 or more. She told us to step to the side area and she would prepare a table for us. There was one table of 2 seated and one table of 3. No one else in the establishment. We waited and were unsure of how this was going to go by the initial interaction with woman owner. At the time we did not know she was the owner. No tables or effort to set up a table was in place so my friend approached her and asked if we could be seated. We were seated at a 4 table that was already small in size for 4 people. As we waited for the 5th person the place started to fill and musicians were entering. We asked the "host" server whatever she was what was the event and she ignored us. Things continued to spiral with her attitude as time passed. She eventually came over and put a 2 table with our 4 table. We were relieved because it was so cramped we were unsure how the meals would fit at the table. A friend joked how we would have to eat like the dinosaur with the short front legs. LOL Many more comments were made by the woman. The man server was so slow in putting in our order we thought we would never finish. We find out later, that is the owner Sam. It was Sam and his wife as the servers. By this time the place is now filling up with families as there was a recital for the Milwaukee Jazz Institute of students. Our orders were not correct and took forever. My sandwich was less than flavorful. My other dining mates said there meals were better. My hot choc barely had flavor as well. We were so shocked by how our experience was unraveling that we looked up how long the place been in business. 4 years already! They were operating like it was the first month. The cook started to bring orders to tables in shifts and was sweating and in grubby clothes. It was beyond ridiculous at this point. As I watched the woman serve the nearby table and looked at their food she told me I was nosy. Wait, what? Don't you want to display your entrees to entice customers. Who says that?
No check was brought to the table. Finally, I said, I bet you go to the counter to pay. Sure enough~! As new diners we would have no clue. Others must have been wondering the same as the line to "check out" became very long and the man owner didn't seem to understand how to use his own system. Crazy!

On a positive, the establishment was very nice inside and the idea of live music was super cool. But beside that this place will not make it a go. We were wanting to patronize a black owned business in the heart of our city, but with lack of respect for patrons, unreliable web page, poor service, and overall negative vibe we will not be returning.

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Sam's Salmon Croquettes

Consistency is key and they absolutely have it! We are regulars and every single time the service is amazing! Music, atmosphere, food and service is top tier!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake, Hash Brown Patty, Sam's Salmon Croquettes, Shrimp and Grits

Took 30 min to get my food and my chicken was a little burnt.