I 100% understand they they are absolutely busy, but what i dont get is why a tall earl grey takes longer than every order that was taken after i had mine taken. Like its just hot water and a tea bag, man … i had to leave it behind because i was about to miss my bus after waiting about 20+ minutes. Meanwhile every person who ordered after i did got their drinks.like my first trip there, the dude was so confused when i ordered a plain green tea. Its like he couldnt comprehend that someone just orders green tea thats not a matcha. They wouldnt even let me get it because they apparently needed it for other drinks … my brother in christ, yall are out of every dairy alternative 90% of the time i go to starbucks. (Which is barely ever, but still.) idk if this is a new companywide thing where they just dont sell green tea plain anymore, but thats so lame. I only really go there to get out of the cold while i wait for the bus, but i think ill just suffer lol. (Im sure Every employee reading this is overjoyed)Im just really pissed that i wasted 3 bucks on something that takes 10 seconds to make.But i suppose i also shouldnt be ordering at a starbucks when i have things to do.
Service: 1
Michelle Mitchell
1. The baristas do not give you your correct order; reading is fundamental!2. Their customers LITERALLY stand in front of your food/drink with their personal belongings dangle by/on top of your food/drink3. Their service really is piss poor. Similar to the location near city hall (by St. Kate Hotel)
Atmosphere: 1
Food: 5
Service: 1
dashawna conley
Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Bernard La Bonty
The employees are nice and courteous except for a manager Big problem with loitering of people who don't spend money and pan - handling. Experience that the employees support it. And they want a union hahaha. I'm deleting my Starbucks app and not going to this Starbucks
Service: 2
Kenneth Thomas
Above-average Starbucks Which draws a university and medical facility crowd. Very responsive and helpful staff.NOTE: recent experiences with being panhandled/harassed inside this location have been negative, hope they get resolved.
Food: 5
Service: 5
Jerimiah Moerke
I just walked up at 4pm after paying for parking and there's a sign saying they are closed and people inside apparently cleaning up. On a Thursday!
Atmosphere: 1
Food: 1
Service: 1
Michelle
A young lady was in the restaurant and she wanted me to buy her a coffee but I didn't have anymore money, so she asked the Manager. The Manager Ray did not hesitate and provided her with a free cup of coffee.I had to take the time out and acknowledge what Ray did. What he has demonstrated speaks volume. This is why I literally enjoy coming to Starbucks. They treat us like WE are somebody be cause WE ALL ARE SOMEBODY. Kudos to you Ray. I am asking upper management to please acknowledge Ray please. What he did was AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Dr. Albert B.
This is the Starbucks on campus of Marquette University. It is the dirtiest location I have ever stepped foot in. Half of the seats are taken by students which is perfectly normal. The other seats are occupied by bums. They live there. They know the code to the bathroom doors. It smells like urine. I'll never come here again.
Josh Reno (Jo)
Service was great, and my drinks were good. Quite crowded though and noisy.
08-22-2023, today i faced a frustrated situation from Mexican old women.she called me very careless and unethical.I am a daily customer store 2363 and i have never faced this situation. All other workers are very friendly... ?
C W
The lady who is in the cashier (old women )very disappointed.She don’t know how to talk to the customer .Frustrated ???
Atmosphere: 5
Food: 5
Service: 1
Oscar E. Romo
Always a pleasant experience, with excellent service.Thank you all early morning shift baristas.You kick start my day every time! ☕️ ?
It is a Starbucks.
Atmosphere: 3
Food: 3
Service: 5
I 100% understand they they are absolutely busy, but what i dont get is why a tall earl grey takes longer than every order that was taken after i had mine taken. Like its just hot water and a tea bag, man … i had to leave it behind because i was about to miss my bus after waiting about 20+ minutes. Meanwhile every person who ordered after i did got their drinks.like my first trip there, the dude was so confused when i ordered a plain green tea. Its like he couldnt comprehend that someone just orders green tea thats not a matcha. They wouldnt even let me get it because they apparently needed it for other drinks … my brother in christ, yall are out of every dairy alternative 90% of the time i go to starbucks. (Which is barely ever, but still.) idk if this is a new companywide thing where they just dont sell green tea plain anymore, but thats so lame. I only really go there to get out of the cold while i wait for the bus, but i think ill just suffer lol. (Im sure Every employee reading this is overjoyed)Im just really pissed that i wasted 3 bucks on something that takes 10 seconds to make.But i suppose i also shouldnt be ordering at a starbucks when i have things to do.
Service: 1
1. The baristas do not give you your correct order; reading is fundamental!2. Their customers LITERALLY stand in front of your food/drink with their personal belongings dangle by/on top of your food/drink3. Their service really is piss poor. Similar to the location near city hall (by St. Kate Hotel)
Atmosphere: 1
Food: 5
Service: 1
Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
The employees are nice and courteous except for a manager Big problem with loitering of people who don't spend money and pan - handling. Experience that the employees support it. And they want a union hahaha. I'm deleting my Starbucks app and not going to this Starbucks
Service: 2
Above-average Starbucks Which draws a university and medical facility crowd. Very responsive and helpful staff.NOTE: recent experiences with being panhandled/harassed inside this location have been negative, hope they get resolved.
Food: 5
Service: 5
I just walked up at 4pm after paying for parking and there's a sign saying they are closed and people inside apparently cleaning up. On a Thursday!
Atmosphere: 1
Food: 1
Service: 1
A young lady was in the restaurant and she wanted me to buy her a coffee but I didn't have anymore money, so she asked the Manager. The Manager Ray did not hesitate and provided her with a free cup of coffee.I had to take the time out and acknowledge what Ray did. What he has demonstrated speaks volume. This is why I literally enjoy coming to Starbucks. They treat us like WE are somebody be cause WE ALL ARE SOMEBODY. Kudos to you Ray. I am asking upper management to please acknowledge Ray please. What he did was AMAZING!
Atmosphere: 5
Food: 5
Service: 5
This is the Starbucks on campus of Marquette University. It is the dirtiest location I have ever stepped foot in. Half of the seats are taken by students which is perfectly normal. The other seats are occupied by bums. They live there. They know the code to the bathroom doors. It smells like urine. I'll never come here again.
Service was great, and my drinks were good. Quite crowded though and noisy.
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Coffee is always delicious
08-22-2023, today i faced a frustrated situation from Mexican old women.she called me very careless and unethical.I am a daily customer store 2363 and i have never faced this situation. All other workers are very friendly... ?
The lady who is in the cashier (old women )very disappointed.She don’t know how to talk to the customer .Frustrated ???
Atmosphere: 5
Food: 5
Service: 1
Always a pleasant experience, with excellent service.Thank you all early morning shift baristas.You kick start my day every time! ☕️ ?
Atmosphere: 5
Food: 5
Service: 5
Good service, cordial. Nice drinks.
Atmosphere: 4
Food: 4
Service: 4