Terrible time management. Our pickup was supposed to be between 5-6 because we have covid. It is now 7. Not happy. Integrity sucks
Erica S.
I'm guilty I was a couple days late paying a WE Energies bill due to being out of the country and this location had a payment center. I sped off in my car and went to pay my bill. When I arrived at the Customer Service counter It was a customer waiting in line in front of me and two service reps were currently helping customers. One of the service reps became available and called for the gentleman in front of me to his register to help assist him. Then the second service rep (Ashley) who became available and I waited patiently for her to call me next. Well unfortunately it turned into a staring match. As I was keeping my eye out on being called to the counter by Ashley (Service Rep) it never happened. Instead she gave me eye contact continuously while she stood around reading schedules, shifting though papers, checking her watch, cleaning the area around the her register, etc... (Anything to do to avoid taking the next customer which was me). Ashley never acknowledged me or informed me if her line was still open or closed. Then to add to injury a gentleman who was not waiting in line walked up to her and asked a question. After she answered his question Ashley walked off and proceeded to help another customer in a different line. I was finally called to the counter by the other service rep and I asked him if Ashley line was closed and he said no. He also said he didn't understand why she could not take care of me because she was called to come help him get his line down. I paid my bill but left upset that I was not taken care of or acknowledged. :-(
Nubia M.
I probably go to outpost 2-3 times per week because I like to get fresh veggies every day. Or maybe because I love this little spot so much :) Organic produce can get little pricey, but I try to get what really matters organic. Outpost has a decent variety of produce and seasonal products. And the best of all, buyers support local farmers. The juice bar is fantastic, and they can customize any juice adding some extras. My favorite is the green dream with extra ginger cause I like it spicy. Bulk products are good quality too and a little cheaper than regular brands. My weakness is the bakery, and they have amazing cookies and pies! Healthy options are available too like their sweet potato muffins: just the perfect balance of sweet and smooth flavor. I am part of the owners, so sometimes I get discounts and special prices available only to the owner members. Staff is super friendly and very helpful.
Kelly Ulbrich
I enjoy this store cheap prices and small enough that you can find everything easy.
Mike R.
I love supporting local and appreciate the great service and good quality at this local grocery store. The store is about half the size of a large grocery chain store so sometimes you need to supplement at the larger stores but for fast and convenient shopping in the Tosa area this is your best option! Organic - good selection Local - Service - friendly and knowledgeable
Peter K.
After waiting 7 min on hold to find out if they had Sumanc in their self serve spices which is 10 steps away from the booth where Wendy answered the phone, I got hung up on when I asked her name. I had to call back and speak with Scott the front end "Customer Service" manager to ask the name of the girl who hung up on me. But instead of an apology for his ride staff member he made excuses and then I got the intimidation tone question "Well, Whats YOUR name?" and seemed bothered with my complaint saying "you seem upset!". Ummm ya, I have now been on the phone 15 min for a 2 min question. He said Wendy was very sorry! How about training Wendy, that people who spend 30-40% more for food want a service orientated exchanges with staff, not a feeling like Iam bothering them. You would think they would want to hear the issues that customers have with staff so they can coach and become a better customer focused store, but clearly they dont. Capital Dr and Good Hope have excellent friendly people who dont mind looking for products. This location is the worst at service, exceptions the Deli who are always gracious and wonderful.
Lucas S.
Highest quality of food available in the area -Â especially the fresh produce! Appreciate the many options in the organic, non-GMO, gluten-free, vegan and vegetarian categories. Selection is varied and abundant at this & other Outposts around Milwaukee. If you like to avoid highly processed or sprayed food, appreciate free range products, fermented goods, or just wholesome and responsible food, this is the place to shop. For organic food you really can't go wrong here. Not the least expensive grocery store because this kind of quality comes at a price unfortunately in todays world. Juices, smoothies, salad bar, hot bar, sushi, grab-n-go items, soups, etc. are excellent too. The smaller store footprint is preferred - it let's you get in & out faster than the long aisles of the bigger chains. And they now take Apple pay which is great!
Jennifer Newbury
I love the bakery! It's always fresh and affordable.
Dean Blackburn
Very fast run in grab what I need and checkout and leave Friendly cashiers
Marie D.
I've been loving this store for over ten years! It's a full grocery store with a fresh juice/smoothie bar, made to order sandwiches, sushi, soup/salad/hot bar, fresh bakery, bulk bins, and a great selection of prepared foods. The produce is absolutely beautiful, the best in the metro area. They carry an extensive selection of herbs and supplements. Service is generally pretty friendly, especially in the produce department. By shopping at a co-op, you're supporting the local community. Outpost has also received awards for being a great place to work. And, with so many organic options, you're buying food that's healthier for your body, farmers, and the environment. Win/win/win!
So grateful for this little store that has everything I need or want, in a compact and relaxing space so you can enjoy the shopping experience. They have a great layout for easy shopping plus bulk bins and herbs, a juice bar, medicinal and body care section. They release a free monthly magazine with delicious recipes I keep forever in my arsenal and wow my family with when I make them dinner. You don't have to search out healthy food here, it's all good so making decisions is easy. Plus they support more ethical food choices like organic and local produce that help our environment.
Celeste B.
Great food, I always come for salmon sushi made fresh everyday. Depending on the day and time of day you come here, the service times can vary and also be prepared to answer the questions whether you are an Outpost owner or not, takes about 5-10seconds to answer if you know it's coming or a minute if your want to know more. Locally sourced and supported mostly. They have WiFi and an eating area so you can do your grocery and have breakfast/lunch at the same time.
Vinnie H.
They've got a nice selection of local goods. Wish they didn't charge so much for a half a sandwich!
Claudia V.
My family and I LOVE outpost! It has a large selection of organic foods. Foods from local owned vendors and farms! Great prices, exceptional customer service, friendly staff! I truly enjoy the soup bar, juice/smoothie station! Love everything about outpost.
Joanna T.
I've finally found Outpost's place in my life. I maintain that their prices are a bit crazy for grocery type stuff - I often find better pricing for like items at Trader Joe's or Fresh Thyme. (I know, I know - ship local and all that but c'mon guys) Anyway, they're now one of my regular lunch stops - why? Well, there's a fresh and tasty salad bar full of delicious things. Three to four soups daily, and most are vegetarian. There's a whole case of deli salads, and the counter has stuff like pizzas and panini. There's even a hot bar with the most delicious Brazilian cheese bread ON EARTH. So I can build a good-for-me salad (with their homemade creamy garlic dressing!), add a few pieces of that cheese bread to cancel out any healthiness and grab a cold tea for like $8. I like it. I like it a lot. Other things I like - they carry the loose leaf tea filters I use (they're unaccountably hard to find and $2 less per box here) and their gluten free chocolate chip cookies are delightful. I don't have an adverse relationship with gluten - the cookies are just that good and are like $2 for a container of 5.
Terrible time management. Our pickup was supposed to be between 5-6 because we have covid. It is now 7. Not happy. Integrity sucks
I'm guilty I was a couple days late paying a WE Energies bill due to being out of the country and this location had a payment center. I sped off in my car and went to pay my bill. When I arrived at the Customer Service counter It was a customer waiting in line in front of me and two service reps were currently helping customers. One of the service reps became available and called for the gentleman in front of me to his register to help assist him. Then the second service rep (Ashley) who became available and I waited patiently for her to call me next. Well unfortunately it turned into a staring match. As I was keeping my eye out on being called to the counter by Ashley (Service Rep) it never happened. Instead she gave me eye contact continuously while she stood around reading schedules, shifting though papers, checking her watch, cleaning the area around the her register, etc... (Anything to do to avoid taking the next customer which was me). Ashley never acknowledged me or informed me if her line was still open or closed. Then to add to injury a gentleman who was not waiting in line walked up to her and asked a question. After she answered his question Ashley walked off and proceeded to help another customer in a different line. I was finally called to the counter by the other service rep and I asked him if Ashley line was closed and he said no. He also said he didn't understand why she could not take care of me because she was called to come help him get his line down. I paid my bill but left upset that I was not taken care of or acknowledged. :-(
I probably go to outpost 2-3 times per week because I like to get fresh veggies every day. Or maybe because I love this little spot so much :) Organic produce can get little pricey, but I try to get what really matters organic. Outpost has a decent variety of produce and seasonal products. And the best of all, buyers support local farmers. The juice bar is fantastic, and they can customize any juice adding some extras. My favorite is the green dream with extra ginger cause I like it spicy. Bulk products are good quality too and a little cheaper than regular brands. My weakness is the bakery, and they have amazing cookies and pies! Healthy options are available too like their sweet potato muffins: just the perfect balance of sweet and smooth flavor. I am part of the owners, so sometimes I get discounts and special prices available only to the owner members. Staff is super friendly and very helpful.
I enjoy this store cheap prices and small enough that you can find everything easy.
I love supporting local and appreciate the great service and good quality at this local grocery store. The store is about half the size of a large grocery chain store so sometimes you need to supplement at the larger stores but for fast and convenient shopping in the Tosa area this is your best option! Organic - good selection Local - Service - friendly and knowledgeable
After waiting 7 min on hold to find out if they had Sumanc in their self serve spices which is 10 steps away from the booth where Wendy answered the phone, I got hung up on when I asked her name. I had to call back and speak with Scott the front end "Customer Service" manager to ask the name of the girl who hung up on me. But instead of an apology for his ride staff member he made excuses and then I got the intimidation tone question "Well, Whats YOUR name?" and seemed bothered with my complaint saying "you seem upset!". Ummm ya, I have now been on the phone 15 min for a 2 min question. He said Wendy was very sorry! How about training Wendy, that people who spend 30-40% more for food want a service orientated exchanges with staff, not a feeling like Iam bothering them. You would think they would want to hear the issues that customers have with staff so they can coach and become a better customer focused store, but clearly they dont. Capital Dr and Good Hope have excellent friendly people who dont mind looking for products. This location is the worst at service, exceptions the Deli who are always gracious and wonderful.
Highest quality of food available in the area -Â especially the fresh produce! Appreciate the many options in the organic, non-GMO, gluten-free, vegan and vegetarian categories. Selection is varied and abundant at this & other Outposts around Milwaukee. If you like to avoid highly processed or sprayed food, appreciate free range products, fermented goods, or just wholesome and responsible food, this is the place to shop. For organic food you really can't go wrong here. Not the least expensive grocery store because this kind of quality comes at a price unfortunately in todays world. Juices, smoothies, salad bar, hot bar, sushi, grab-n-go items, soups, etc. are excellent too. The smaller store footprint is preferred - it let's you get in & out faster than the long aisles of the bigger chains. And they now take Apple pay which is great!
I love the bakery! It's always fresh and affordable.
Very fast run in grab what I need and checkout and leave Friendly cashiers
I've been loving this store for over ten years! It's a full grocery store with a fresh juice/smoothie bar, made to order sandwiches, sushi, soup/salad/hot bar, fresh bakery, bulk bins, and a great selection of prepared foods. The produce is absolutely beautiful, the best in the metro area. They carry an extensive selection of herbs and supplements. Service is generally pretty friendly, especially in the produce department. By shopping at a co-op, you're supporting the local community. Outpost has also received awards for being a great place to work. And, with so many organic options, you're buying food that's healthier for your body, farmers, and the environment. Win/win/win!
Restaurantji Recommends
So grateful for this little store that has everything I need or want, in a compact and relaxing space so you can enjoy the shopping experience. They have a great layout for easy shopping plus bulk bins and herbs, a juice bar, medicinal and body care section. They release a free monthly magazine with delicious recipes I keep forever in my arsenal and wow my family with when I make them dinner. You don't have to search out healthy food here, it's all good so making decisions is easy. Plus they support more ethical food choices like organic and local produce that help our environment.
Great food, I always come for salmon sushi made fresh everyday. Depending on the day and time of day you come here, the service times can vary and also be prepared to answer the questions whether you are an Outpost owner or not, takes about 5-10seconds to answer if you know it's coming or a minute if your want to know more. Locally sourced and supported mostly. They have WiFi and an eating area so you can do your grocery and have breakfast/lunch at the same time.
They've got a nice selection of local goods. Wish they didn't charge so much for a half a sandwich!
My family and I LOVE outpost! It has a large selection of organic foods. Foods from local owned vendors and farms! Great prices, exceptional customer service, friendly staff! I truly enjoy the soup bar, juice/smoothie station! Love everything about outpost.
I've finally found Outpost's place in my life. I maintain that their prices are a bit crazy for grocery type stuff - I often find better pricing for like items at Trader Joe's or Fresh Thyme. (I know, I know - ship local and all that but c'mon guys) Anyway, they're now one of my regular lunch stops - why? Well, there's a fresh and tasty salad bar full of delicious things. Three to four soups daily, and most are vegetarian. There's a whole case of deli salads, and the counter has stuff like pizzas and panini. There's even a hot bar with the most delicious Brazilian cheese bread ON EARTH. So I can build a good-for-me salad (with their homemade creamy garlic dressing!), add a few pieces of that cheese bread to cancel out any healthiness and grab a cold tea for like $8. I like it. I like it a lot. Other things I like - they carry the loose leaf tea filters I use (they're unaccountably hard to find and $2 less per box here) and their gluten free chocolate chip cookies are delightful. I don't have an adverse relationship with gluten - the cookies are just that good and are like $2 for a container of 5.