Jimmy John's
6508 Monona Dr Building A, Monona
(608) 221-3232
Recent Reviews
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Bread is dry today. Not reminiscent of the usual jimmy johns
Ordered a sandwich with jimmy hots, wasn't a hot pepper until the last bite. Bums
Atmosphere: 3
Food: 1
Service: 1
Only two workers there so long lines and mobile orders weren't made due to the amount of customers in the store. Soda was flat and the two staff couldn't fix it. Prices have gone way up, and no prices were posted next to any of the items on the menu.
Atmosphere: 2
Food: 3
Service: 2
Great staff!!! Everyone was so nice!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered online last week, the order was made late, then saw that the bread for my 15 dollar sandwich was cracked, dry, and awful. Tried contacting the actual support email who said it’s not their problem, then called the store whose manager implied I was making it up for a free sandwich. Crap service and crap food.
Atmosphere: 2
Food: 1
Service: 2
I manage the wireless store in the same mini mall. The employees always offer extraordinary customer service. They are consistently great neighbors. Lucky to do business next door.
Atmosphere: 5
Food: 5
Service: 5
They NEVER have delivery drivers then you go in and there's 5 kids standing around
Service: 2
I placed an order of roughly 90 mini subs for a graduation party last week. Staff were very helpful & patient with explaining the logistics (math) involved.
Upon pick-up, they were on time & provided enough napkins, mustard & mayonnaise packets to feed an entire New York City block.
We were disappointed to see the subs themselves were lacking in substance.
I love Jimmy John’s & I’m always impressed with the quality & quantity of a standard sub.
What I received for my son’s graduation party was $240 worth of hallowed-out bread with minimal ingredients. My attached pics are not an exaggeration.
Atmosphere: 4
Food: 3
Service: 4
Highly agitated customers and not one friendly employee. 45 minute wait for online order of 2 sandwiches. No more freaky fast for this place. Would not recommend.
Atmosphere: 1
Food: 3
Service: 1
I went in for lunch today. It was packed. They were handling a catering order and a line full of customers. I heard a few impatient people complain about having to wait a few minutes for their sandwich. All i saw was a hard working crew absolutely killing it under all that pressure. Thanks JJ crew!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I just ordered a combo. It showed up accurate and fast. When I ordered for delivery off their website to avoid doordash (and to pay with cash) I was told their driver had just clocked out for the day. When he learned I only had cash the driver (with no hesitation) clocked back in and I had my food to me within 10 minutes.
Was very rude, i asked for a unwich and got bread, told them we asked for an unwich and proceeded to get annoyed and tell us we didn’t ask for that. And then when she made the unwich she also put on two things that i asked for off, and while ordering she even clarified. Very annoyed and unsatisfied.
On multiple occasions have been given the wrong order or they don’t listen because music is blasting or they have headphones in. I asked for a slim one with kickin ranch and got a slim one and a kickin ranch wrap. Not at all what I asked for. I left with the food I was given because I no longer wanted to deal with them. Very upset with this location.
Go to get a late night sandwich. Check google, says they’re open till 9pm. I park walking in to be met with hostility from “Michelle” who claims that they’re closed early due to staffing… when there are two staff members there. I ask for a manager card and she says I can call back when they’re open as their managers don’t have cards? Very unprofessional and loss of business from me. Will be following up.
Solid classic Jimmy John's. Everything you'd expect.
Atmosphere: 4
Food: 5
Service: 5
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