Jimmy John's

6508 Monona Dr Building A, Monona
(608) 221-3232

Recent Reviews

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Linda Duckert

Placed large order for company lunch: service was exceptional and absolutely perfect! On time, friendly, convenient! Highly recommend! Thank you for making the large order fast and easy!

Jason White

7:45 pm Mon., 11/24. Ordered a sandwich. The employee grabbed something from behind him that was already prepared. He unwrapped it and began disecting portions of it to make my sandwich. I called him out on it. He grabbed new bread, but at that point I had no idea what I was being served. Very stupid and obviously trying to compensate for a mistake instead of owning it. Disgusted, confused, I threw the sandwich out and went elsewhere. I will not be returning to that location anytime soon. Jimmy John's is typically much better than that.

Christine Olson

Order here often and love JJ's, as of late though the subs seem to have less and less filling. Last week I asked for extra lettuce just to fill the sub. Not sure what's going on but if I wanted just bread I'd buy the day old loaves and eat them.

Atmosphere: 4

Food: 2

Service: 4

Sam F

Hairs in food. Always closed due to staffing issues.

Mariann McDonald

Bread is dry today. Not reminiscent of the usual jimmy johns

N S

Ordered a sandwich with jimmy hots, wasn't a hot pepper until the last bite. Bums

Atmosphere: 3

Food: 1

Service: 1

C D

Only two workers there so long lines and mobile orders weren't made due to the amount of customers in the store. Soda was flat and the two staff couldn't fix it. Prices have gone way up, and no prices were posted next to any of the items on the menu.

Atmosphere: 2

Food: 3

Service: 2

Alexis Arnold

Great staff!!! Everyone was so nice!!!

Atmosphere: 5

Food: 5

Service: 5

Zachary Bush

Ordered online last week, the order was made late, then saw that the bread for my 15 dollar sandwich was cracked, dry, and awful. Tried contacting the actual support email who said it’s not their problem, then called the store whose manager implied I was making it up for a free sandwich. Crap service and crap food.

Atmosphere: 2

Food: 1

Service: 2

Jayme Westra

I manage the wireless store in the same mini mall. The employees always offer extraordinary customer service. They are consistently great neighbors. Lucky to do business next door.

Atmosphere: 5

Food: 5

Service: 5

Jae Fleming

They NEVER have delivery drivers then you go in and there's 5 kids standing around

Service: 2

Dani

I placed an order of roughly 90 mini subs for a graduation party last week. Staff were very helpful & patient with explaining the logistics (math) involved.
Upon pick-up, they were on time & provided enough napkins, mustard & mayonnaise packets to feed an entire New York City block.
We were disappointed to see the subs themselves were lacking in substance.
I love Jimmy John’s & I’m always impressed with the quality & quantity of a standard sub.
What I received for my son’s graduation party was $240 worth of hallowed-out bread with minimal ingredients. My attached pics are not an exaggeration.

Atmosphere: 4

Food: 3

Service: 4

Genell Baun

Highly agitated customers and not one friendly employee. 45 minute wait for online order of 2 sandwiches. No more freaky fast for this place. Would not recommend.

Atmosphere: 1

Food: 3

Service: 1

Cody Marshall

I went in for lunch today. It was packed. They were handling a catering order and a line full of customers. I heard a few impatient people complain about having to wait a few minutes for their sandwich. All i saw was a hard working crew absolutely killing it under all that pressure. Thanks JJ crew!

Atmosphere: 5

Food: 5

Service: 5

Andy Hughes

I just ordered a combo. It showed up accurate and fast. When I ordered for delivery off their website to avoid doordash (and to pay with cash) I was told their driver had just clocked out for the day. When he learned I only had cash the driver (with no hesitation) clocked back in and I had my food to me within 10 minutes.

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