Starbucks
6512 Monona Drive Pier 37, Monona
(608) 221-9282
Recent Reviews
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This location is slow...order wasn't ready when it said it would be and took an extra 10 mins
Starbucks may be a standard but I always do have a good experience here. love the sandwiches. the environment is cozy and staff friendly! the bathroom code is 50124# I love coming here in winter. the set up of the store is really relaxing as well
Atmosphere: 5
Food: 5
Service: 5
Barry was super nice, but the females making coffee were not working with sense of urgency. Seemed like they didn’t care how long us customers wanted for our drinks. Didn’t seem that busy but there were four people waiting before me that’s been waiting for one drink… and online ordering wasn’t even on or available so it just seems like pure laziness on this Sunday morning
Waiting about 15min for them to call me to the register and tell me they are out of the wrap I ordered and forgot my drink. After about 25min I get the sausage bacon egg wrap and it falling apart. I couldn’t eat it without it crumbling all over. There were two mini sausage pieces and one 1in rubbery undercooked piece of bacon. It was terrible.
Atmosphere: 1
Food: 1
Service: 1
Waited 20 minutes and my turkey bacon sandwich had no turkey or bacon.
Just go there when I want a cup of coffee when I'm on the road
Parking: No drive-through at this location
Atmosphere: 4
Food: 4
Service: 5
Starbucks sucks
Atmosphere: 1
Food: 1
Service: 1
I will start with, my beverage was awesome! However, I also ordered a yogurt parfait, which was apparently out of stock. Although inconvenient, that is understandable, things happen. Oddly, though, instead of being refunded the parfait amount, I received a "$4 off your next visit" card. First, a parfait is over $4 (only $4.35 +tax, but it's the principle of loosing money on an item I never received). Also, it doesn't look like I can even utilize this card on the app, which is how I always order my Starbucks. Basically, I just spend +$12 on 1 beverage and still need to go find something now for lunch.
Very slowly
Atmosphere: 4
Food: 4
Service: 2
One star because zero is not allowed. Disgusting bathrooms and waited half hour just to leave without my plain coffee.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Where do I begin? The service here is really top notch. And don't get me started on the prices
Many thank for all staff , they are friendly
Atmosphere: 5
Food: 5
Service: 5
We came at 430 and as we walked in, the lady said they were closing early and couldn't help us.
Service: 1
Never visit one again
Don't care for the customers
Too much wait time
Atmosphere: 1
Food: 1
Service: 1
No drive thru but otherwise this location gets the job done.
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