To be honest this location normally is a hit or miss on efficiency, but tonight was very fast and excellent!!!
Service: 5
James Goede
Everyone at this location is awesome and everything is always good. Thanks guys
Atmosphere: 5
Food: 5
Service: 5
Jessica Fess
I had a great experience at the Taco Bell in Monona last night! The person answering the drive through was cheerful, polite, quick and accurate. The staff got my order exactly right and quickly and the manager at the pay station was super kind and allowed me to keep my coupon from a previous mistake.
Fabulous experience!
Atmosphere: 5
Food: 5
Service: 5
Mason Rothe
New staff is doing a great job! Happy to see the new changes! Our order was just as we ordered and it was hot! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Wesley J
Don’t go to this Taco Bell Love to make rude comments when you walk out
Atmosphere: 1
Service: 1
Dave Wollin
Worst service I have ever had a a taco bell! They messed up my order three times and then the manager told me I would need to bring a better attitude as well as the receipt and food in order go get my meal fixed. Go to any other TBell!
Oli
Gourmet cuisine fine dining like experience recommend the crunch wrap with black beans and the spicy potato taco always made with care don't forget the hot hot hot sauce. You already know
Atmosphere: 5
Food: 5
Service: 5
Adeline Dolgner
I had a very disappointing experience at this Taco Bell. While ordering in the drive-thru, this lady (manager) rushed me and did not allow me time to finish choosing a drink. When I asked for a moment, she instead gave me the total and told me to pull forward before my order was complete.
At the window, we politely asked if a drink could be added and were told “we don’t do that,” followed by her repeatedly saying, “Are y’all gonna take the order or just sit there and stare.” The tone and wording were extremely rude and unprofessional.
Because of how we were treated, we chose not to order. Fast-paced environment or not, customers deserve basic respect.
Atmosphere: 1
Food: 1
Service: 1
Rhone Thorpe
The kindest people! 10/10 recommend!
Atmosphere: 5
Food: 5
Service: 5
nathan knobbe
Super helpful staff just had to wait for my food just little bit but they gave me a free drink and apologize so super nice and super convenient that they're open at 3:00 a.m.
Went last night, employee in drive thru was rude, ive worked in fast food for years before and understand how stressful it is sometimes but last night interaction was unacceptable, there was only one other car in the drive thru with us, unless there was a big rush before I would understand but it was ridiculous the attitude and response he was giving was unacceptable, hope they do better.
Atmosphere: 1
Food: 3
Service: 1
Hiren Bhavsar
More expensive than literally every other taco bell in Madison while also being middle of the road in terms of quality. Not really worth it.
Mike Unger
Hour wait in the drive thru
Phillip Lee
Waited in drive thru line for lunch rush for 20 mins. Placed the order for 3 meals. Pull up to pay and was told one meal is not available so I ask to replace the order and they told me sorry and that I have to get back in line that’s even longer than when I pulled up. Didn’t offer a solution and just closed the window on me.
To be honest this location normally is a hit or miss on efficiency, but tonight was very fast and excellent!!!
Service: 5
Everyone at this location is awesome and everything is always good. Thanks guys
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at the Taco Bell in Monona last night! The person answering the drive through was cheerful, polite, quick and accurate. The staff got my order exactly right and quickly and the manager at the pay station was super kind and allowed me to keep my coupon from a previous mistake.
Fabulous experience!
Atmosphere: 5
Food: 5
Service: 5
New staff is doing a great job! Happy to see the new changes! Our order was just as we ordered and it was hot! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Don’t go to this Taco Bell
Love to make rude comments when you walk out
Atmosphere: 1
Service: 1
Worst service I have ever had a a taco bell! They messed up my order three times and then the manager told me I would need to bring a better attitude as well as the receipt and food in order go get my meal fixed. Go to any other TBell!
Gourmet cuisine fine dining like experience recommend the crunch wrap with black beans and the spicy potato taco always made with care don't forget the hot hot hot sauce. You already know
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing experience at this Taco Bell. While ordering in the drive-thru, this lady (manager) rushed me and did not allow me time to finish choosing a drink. When I asked for a moment, she instead gave me the total and told me to pull forward before my order was complete.
At the window, we politely asked if a drink could be added and were told “we don’t do that,” followed by her repeatedly saying, “Are y’all gonna take the order or just sit there and stare.” The tone and wording were extremely rude and unprofessional.
Because of how we were treated, we chose not to order. Fast-paced environment or not, customers deserve basic respect.
Atmosphere: 1
Food: 1
Service: 1
The kindest people! 10/10 recommend!
Atmosphere: 5
Food: 5
Service: 5
Super helpful staff just had to wait for my food just little bit but they gave me a free drink and apologize so super nice and super convenient that they're open at 3:00 a.m.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good Taco Bell to hit after a show, open late!!
Atmosphere: 5
Food: 5
Service: 5
Went last night, employee in drive thru was rude, ive worked in fast food for years before and understand how stressful it is sometimes but last night interaction was unacceptable, there was only one other car in the drive thru with us, unless there was a big rush before I would understand but it was ridiculous the attitude and response he was giving was unacceptable, hope they do better.
Atmosphere: 1
Food: 3
Service: 1
More expensive than literally every other taco bell in Madison while also being middle of the road in terms of quality. Not really worth it.
Hour wait in the drive thru
Waited in drive thru line for lunch rush for 20 mins. Placed the order for 3 meals. Pull up to pay and was told one meal is not available so I ask to replace the order and they told me sorry and that I have to get back in line that’s even longer than when I pulled up. Didn’t offer a solution and just closed the window on me.
Food: 1
Service: 1
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