Food was cold . Had to park and wait for drive thru order. 5 other cars waiting as well . Forgot ketchup when requested extra. Ordered 3 whoppers and 2 fries . The only thing warm was the fries barely.
Atmosphere: 1
Food: 1
Service: 1
Nellysa Massallo
So I went here yesterday just for a kids meal around say 2pm? because I was out and about running errands and my kid was hungry, got to the speaker and had to repeat myself 3 times, no problem, well on the third time I was told “I can’t hear, you don’t need to yell in my ear, you want a kids meal cheeseburger, anything else”with a very rude attitude so I just decided to not even proceed with ordering. Like the attitude was unneeded and ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Devon Maritch-Moyer
This is a 24/7 Burger King and we were sent away with them saying “we are not accepting orders other than DoorDash right now”
Atmosphere: 1
Food: 1
Service: 1
Vette D`H
Everytime I go there they want you to drive around & they bring your food out! WHY! There is nobody behind me. Then I go park & others are waiting as well. This is the worst. This been going on for about 3 yrs. I don't go there much, but this my experience every single stop there.
Sky Bray
I did not get all of my food and they have messed up my order before. Also their in guest service is non existent.
Atmosphere: 1
Food: 5
Service: 1
George “TORTUGA” Hendricks
PSA NOT A KAREN. PLEASE PLEASE READ!! BK itself is taking money. I’m sorry to call them out but depending on how you place your order or how the employee types in the order it will charge you more!! Was just at drive thru night shift and ordered at 1:20 am. There’s more than likely a history of receipts. The lady charged me an extra $3 for nothing and I confirmed the price was off but she said the receipt machine wasn’t working. I’m going back tomorrow to report to the manager and please don’t go to ANY BK without making your order online first if you can. Burger King will charge you extra money. Proof is my order explained here:
4 piece cini minis 8 piece cheesy tots $7 trio of original chicken, whipped jr, and medium fry in that order Came out to $16.25 IF YOU REVERSE IT $7 trio exact same items Then cheesy tots and cini minis Total is either $12.60 or $13 and some change. I CONFIRMED THIS WITH THE GENERAL MANAGER!!
PLEASE DOUBLE CHECK HOW YOU ORDER ONLINE FIRST. I’LL BE CONTACTING CORPORATE.
Atmosphere: 3
Food: 5
Service: 5
Maddie M
I asked for a fish sandwich meal with heavy tartar sauce. First of all, when I asked to upgrade to a meal, I assumed they’d make it a medium not a small. Was very surprised to get a tiny drink. More importantly, I asked for heavy tartar sauce and they barely gave me any. It’s not a hard order. The guy who took it sounded like he’d rather be hitting his hand with a hammer than working at Burger King. I get it, it’s fast food, but at least pretend you’re not dead inside. There are 5 other fast food drive throughs immediately around Burger King. I’d recommend people go to one of those instead.
Atmosphere: 1
Food: 1
Service: 1
Rosa Salinas-Hultman
Staff is patient.
Atmosphere: 5
Food: 5
Service: 5
Samuel Guzman
Customer service awful, the cashier at the drive-thru seemed like she didn't want to be there anymore. Didn't receive a receipt. And when I pulled up to the window she just stood there and reached her hand out, didn't even say hi or repeated the total.
fix your guys’ attitude!! literally coping an attitude just because im making sure you got my order right. jesus get a new job.
Atmosphere: 1
Food: 3
Service: 1
joysmuzak11
Foods always great! Short staffed so the wait at the speaker is way too long and the wait at the inside counter is also a wait. The inside is clean and inviting!! Staff does a great job with presentation!!!!always looks great !!
Atmosphere: 5
Food: 5
Service: 4
Jasmine Lopez
Honestly this is my favorite Burger King to go to I will drive all the way over to this one. The food is always fresh to the point where the food looks just like the pictures on the menu. I'm very picky on where I go to get food and for me to say this means something. I have also ate here 3 nights in a row because it was so good. The staff is always friendly to me and understanding and my sauce that I ask for is always in the bag.
Atmosphere: 5
Food: 5
Service: 5
Kelly Smith
Shoutout to the 3rd shift staff at this location. Always VERY polite. Always got my order right. Always making EVERYTHING fresh, Not some re dropped bs. Thank yall for actually caring about others and not being lazy. 3rd shift staff 10/10
Even the 1st/2nd shift, I have no complaints with at this location. All awesome. Racines Other two locations suck!!!
Atmosphere: 5
Food: 5
Service: 5
Alyssa Nerad
Literally just left and bought nothing because the person who works at the drive through has a nasty attitude. I gave her a chance, thought maybe last time she was just having a bad day. Nope. Same attitude, sounds like she hates her life. Get a new job if you're not good with people.
Food was cold . Had to park and wait for drive thru order. 5 other cars waiting as well . Forgot ketchup when requested extra. Ordered 3 whoppers and 2 fries . The only thing warm was the fries barely.
Atmosphere: 1
Food: 1
Service: 1
So I went here yesterday just for a kids meal around say 2pm? because I was out and about running errands and my kid was hungry, got to the speaker and had to repeat myself 3 times, no problem, well on the third time I was told “I can’t hear, you don’t need to yell in my ear, you want a kids meal cheeseburger, anything else”with a very rude attitude so I just decided to not even proceed with ordering. Like the attitude was unneeded and ridiculous.
Atmosphere: 1
Food: 2
Service: 1
This is a 24/7 Burger King and we were sent away with them saying “we are not accepting orders other than DoorDash right now”
Atmosphere: 1
Food: 1
Service: 1
Everytime I go there they want you to drive around & they bring your food out! WHY! There is nobody behind me. Then I go park & others are waiting as well. This is the worst. This been going on for about 3 yrs. I don't go there much, but this my experience every single stop there.
I did not get all of my food and they have messed up my order before. Also their in guest service is non existent.
Atmosphere: 1
Food: 5
Service: 1
PSA NOT A KAREN. PLEASE PLEASE READ!! BK itself is taking money. I’m sorry to call them out but depending on how you place your order or how the employee types in the order it will charge you more!! Was just at drive thru night shift and ordered at 1:20 am. There’s more than likely a history of receipts. The lady charged me an extra $3 for nothing and I confirmed the price was off but she said the receipt machine wasn’t working. I’m going back tomorrow to report to the manager and please don’t go to ANY BK without making your order online first if you can. Burger King will charge you extra money. Proof is my order explained here:
4 piece cini minis
8 piece cheesy tots
$7 trio of original chicken, whipped jr, and medium fry in that order
Came out to $16.25
IF YOU REVERSE IT
$7 trio exact same items
Then cheesy tots and cini minis
Total is either $12.60 or $13 and some change.
I CONFIRMED THIS WITH THE GENERAL MANAGER!!
PLEASE DOUBLE CHECK HOW YOU ORDER ONLINE FIRST. I’LL BE CONTACTING CORPORATE.
Atmosphere: 3
Food: 5
Service: 5
I asked for a fish sandwich meal with heavy tartar sauce. First of all, when I asked to upgrade to a meal, I assumed they’d make it a medium not a small. Was very surprised to get a tiny drink. More importantly, I asked for heavy tartar sauce and they barely gave me any. It’s not a hard order. The guy who took it sounded like he’d rather be hitting his hand with a hammer than working at Burger King. I get it, it’s fast food, but at least pretend you’re not dead inside. There are 5 other fast food drive throughs immediately around Burger King. I’d recommend people go to one of those instead.
Atmosphere: 1
Food: 1
Service: 1
Staff is patient.
Atmosphere: 5
Food: 5
Service: 5
Customer service awful, the cashier at the drive-thru seemed like she didn't want to be there anymore. Didn't receive a receipt. And when I pulled up to the window she just stood there and reached her hand out, didn't even say hi or repeated the total.
Atmosphere: 4
Food: 3
Service: 1
They take forever to order but the food is good
Atmosphere: 5
Food: 4
Service: 1
Restaurantji Recommends
fix your guys’ attitude!! literally coping an attitude just because im making sure you got my order right. jesus get a new job.
Atmosphere: 1
Food: 3
Service: 1
Foods always great!
Short staffed so the wait at the speaker is way too long and the wait at the inside counter is also a wait.
The inside is clean and inviting!!
Staff does a great job with presentation!!!!always looks great !!
Atmosphere: 5
Food: 5
Service: 4
Honestly this is my favorite Burger King to go to I will drive all the way over to this one. The food is always fresh to the point where the food looks just like the pictures on the menu. I'm very picky on where I go to get food and for me to say this means something. I have also ate here 3 nights in a row because it was so good. The staff is always friendly to me and understanding and my sauce that I ask for is always in the bag.
Atmosphere: 5
Food: 5
Service: 5
Shoutout to the 3rd shift staff at this location. Always VERY polite. Always got my order right. Always making EVERYTHING fresh, Not some re dropped bs. Thank yall for actually caring about others and not being lazy. 3rd shift staff 10/10
Even the 1st/2nd shift, I have no complaints with at this location. All awesome. Racines Other two locations suck!!!
Atmosphere: 5
Food: 5
Service: 5
Literally just left and bought nothing because the person who works at the drive through has a nasty attitude. I gave her a chance, thought maybe last time she was just having a bad day. Nope. Same attitude, sounds like she hates her life. Get a new job if you're not good with people.
Atmosphere: 3
Food: 3
Service: 1
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